diff --git a/slack/in-slack-actions.mdx b/slack/in-slack-actions.mdx
index 6392985..7b392a2 100644
--- a/slack/in-slack-actions.mdx
+++ b/slack/in-slack-actions.mdx
@@ -1,25 +1,25 @@
 ---
 title: "In-Slack actions"
-description: "Triage your support queue super fast with in-Slack actions "
+description: "Triage your support queue super fast with in-Slack actions"
 ---
 
-## In your #support channel 
+## In your #support channel
 
 ![Slack Actions(1) Pn](/images/slack-actions\(1\).png)
 
-You can take common actions directly from your Slack notification channel. 
+You can take common actions directly from your Slack notification channel.
 
-- **Reply in Slack: **links you to the original support request in your customer Slack channel
-- **I'll take this: **Assigns the thread to you in Plain 
-- **Status dropdown: **Updates the thread. All statuses are available to choose from in this dropdown. 
+- **Reply in Slack**: links you to the original support request in your customer Slack channel
+- **I'll take this:** Assigns the thread to you in Plain
+- **Status dropdown:** Updates the thread. All statuses are available to choose from in this dropdown.
 
-To set up a Slack notification channel if you haven't already, head to your workspace settings → notifications, and choose the channel you'd like your internal team to get notified in. 
+To set up a Slack notification channel if you haven't already, head to your workspace settings → notifications, and choose the channel you'd like your internal team to get notified in.
 
 ## On the top-level message of the support request
 
-Quickly update the status of a support request in Slack by using the ✅ or 👀 emojis on the top-level message. 
+Quickly update the status of a support request in Slack by using the ✅ or 👀 emojis on the top-level message.
 
 - ✅: Moves the status of the thread in Plain to **Done**
-- **👀**: Moves the status of the thread in Plain to **Investigating **
+- **👀**: Moves the status of the thread in Plain to **Investigating**
 
-Only emojis added by workspace members will cause the status of the thread to update. 
+Only emojis added by workspace members will cause the status of the thread to update.
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