diff --git a/server/controllers/emails.py b/server/controllers/emails.py
index 5297c68f8..3fe50eece 100644
--- a/server/controllers/emails.py
+++ b/server/controllers/emails.py
@@ -371,8 +371,11 @@ def send_email():
     ).scalar()
     if not thread:
         return {"message": "Thread not found"}, 400
+
+    # replace <br /> with \n in body
+    breaked_line_text = data["body"].replace("<br/>", "\n")
     clean_regex = re.compile("<.*?>")
-    clean_text = re.sub(clean_regex, " ", data["body"])
+    clean_text = re.sub(clean_regex, " ", breaked_line_text)
     context = {"body": data["body"]}
     template = env.get_template("template.html")
     body = template.render(**context)