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Create FAQ via API / CSV #1554
We would like to expose our internal (OTRS) FAQ to our clients. Therefore we thought that we can export our existing FAQ's and regularly update the entries in phpMyFAQ via API or CSV import. But according to the documentation there seems no way via API / CSV to import data into the system. Is this correct?
Hi, thank you for showing interest in my question.
Honestly we do prefer an API approach since it is easier and more reliable. Otherwise, what we know from other systems, is that you always provide the parent category with the actual category during a CSV import. In my opinion this would avoid creating fake or hidden categories at all. If a current category has no parent provided by the CSV file it will be taken as "root" and if it has one then it will be a child...
But generally speaking: is there already a way to import stuff into the faq?