Zendesk Sandbox Copier
Zendesk does not currently support copying over settings such as triggers, macro, automations, or even custom fields into a sandbox.
This library attempts to provide tools for supporting copying over those settings. This is extremely beta, so use at your own risk
git clone https://github.com/tldev/zdcopy.git cd zdcopy bundle install PROD_ZD_URL="https://youcompany.zendesk/api/v2" PROD_ZD_USERfirstname.lastname@example.org PROD_ZD_PASSWORD=pass \ SANDBOX_ZD_URL="https://sanbox.zendesk/api/v2" SANDBOX_ZD_USERemail@example.com SANDBOOX=_ZD_PASSWORD=pass \ ./bin/copy
The current copy script deletes what's on the sandbox prior to creating new entities. Only run this if you're willing to start on a fresh sandbox.