TMI.JS Disconnecting.

Hello. I have been experiencing a strange bug with TMI.JS recently.

This issue has occurred across two different scripts, with two different accounts, on two different computers.

TMI.JS has been disconnecting for strange reasons (never in my scripts do I manually disconnect), and because of this it is causing it to constantly disconnect and reconnect which both causes issues in the fact that it keeps triggering certain events like on host and such, but obviously sudden disconnects makes it hard to have predictable bot performance.

About a week ago, I experienced this type of disconnect twice.
After any number of

Twitch Client disconnected!! (a message that is console.errored on the on disconnect event)
[18:49] error: Could not connect to server. Reconnecting in 2 seconds..

Also, later on it also posted
[18:49] error: Ping timeout.

and it eventually crashes.
C:\JSBot\node_modules\ws\lib\WebSocket.js:218
else throw new Error('not opened');
^

Error: not opened
at WebSocket.send (C:\JSBot\node_modules\ws\lib\WebSocket.js:218:16)
at client.handleMessage (C:\JSBot\node_modules\tmi.js\lib\client.js:105:33)
at parts.forEach (C:\JSBot\node_modules\tmi.js\lib\client.js:906:36)
at Array.forEach (native)
at client._onMessage (C:\JSBot\node_modules\tmi.js\lib\client.js:905:11)
at WebSocket.onMessage (C:\JSBot\node_modules\ws\lib\WebSocket.js:418:14)
at emitTwo (events.js:106:13)
at WebSocket.emit (events.js:194:7)
at Receiver.ontext (C:\JSBot\node_modules\ws\lib\WebSocket.js:816:10)
at C:\JSBot\node_modules\ws\lib\Receiver.js:477:18

More recently, I have been experiencing more generic disconnects, the on disconnect reason just states a generic disconnect message.

I need to figure out what is causing this issue and resolve it as quickly as possible.

[AlcaDesign]

What version of Node.js and tmi.js are you using?

I am using the latest version of both Node.JS and TMI.js

[AlcaDesign]

Do you have it set to reconnect?

As in

new tmi.client({
    connection: {
        reconnect: true // This
    }
});

Yes, it is set to automatically reconnect...
But the issue it is disconnecting like 10+ times in the span of a few minutes that it usually ends up crashing.

[stachu540]

I can't get any explain it, but... I've got same issue. It looks like loosing connection into the Twitch chat? Same thought's if you loosing connection into the chat. I guess it is a problem from the Twitch chat server, and we don't have any influence.

[AlcaDesign]

What are you client options?

connection: {
cluster: "aws",
reconnect: true
},
are my connection settings across the board.

[AlcaDesign]

Those are old settings. Please do refer to the documentation. Cluster is not used.

Otherwise, I don't know yet.

[billygerhard]

I have been having issues with connecting to the WSS server today too, but I am not using TMI.JS to connect. I am using my own Webservice Provider. I believe it is issues with Twitch's servers rather than a bug with this software.

[billygerhard]

I just did a lot of testing today, if you use the API it only shows the WS server with port 80. The WSS server is not on the list. I think the secure server is down.

http://api.twitch.tv/api/channels/will/chat_properties?client_id=xxx

[billygerhard]

The WSS server seems to be working again today, and reports are the same on the Twitch DEV forums.

[Schmoopiie]

Been running a few tests (3 instances on port 80 and 3 on port 443) and they have been up 4 days without any disconnection. Pretty sure it was only a server issue.

If the problem persists, feel free to reply here.

Thanks!