Synchronize Task List

[manoel-cristiano]

Hello Tomolimo, how are you?
I'm facing a problem to synchronise my tasks in glpi.
When I click in the button to synchronise nothing happens.
In the GLPI logs I received the follow error

*** MySQL query error:
SQL: UPDATE rbac_users SET USR_DUE_DATE='2035-12-31' WHERE USR_DUE_DATE<>'2035-12-31';
Error: Table 'wf_workflow.rbac_users' doesn't exist
Backtrace :
...ns/processmaker/inc/processmaker.class.php:1366
: PluginProcessmakerProcessmaker::cronPMUsers()
inc/crontask.class.php:832 call_user_func()
front/crontask.form.php:50 CronTask::launch()

Could you give me a hand about that?

Sincerely..

Soares, Manoel

[tomolimo]

Hello,
Could you give back the config of GLPI, ProcessMaker and plugins (version, ...)?
thank you,
Regards,
Tomolimo

[manoel-cristiano]

Thank you for the fast answer. Currently i'm using the GLPI ver. 9.1.6 and ProcessMaker ver. 3.2.1.

It is running in apache 2.4 and PHP 5.6

If you need more information about configuration just let me know.

Sincerely.

[tomolimo]

And what's the version of ProcessMaker server?
Thank you

[manoel-cristiano]

The server Ver. and conf.

Ubuntu server 16.04
Mem: 1 GB
2vCPUs
Disk: 30 GB

[tomolimo]

Could you paste screen copies like shown here: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-configuration-check#system-information?
Thank you

[manoel-cristiano]

Follow the screen.

http://handson-ti.com.br/img/serverconf.png

[tomolimo]

I also need the screen copies following the one you sent,
thank you

[manoel-cristiano]

Sorry but I didn't understand very well which screen you need. This is the first time that i'm configuring the system. Could you please send me a example screen?

Thank you in advance.

[tomolimo]

You may send all the same screens than the one on this page: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-configuration-check

[manoel-cristiano]

I left all screenshots at http://handson-ti.com.br/processmaker/

[tomolimo]

Thank you,
As I can see, you've installed Processmaker server 3.2.1, which cannot be currently used, see: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-installation#notes first note.
So please, uninstall your version and install the one which is dedicated to GLPI: https://github.com/tomolimo/processmaker-server/releases/latest
Thank you
Regards,
Tomolimo

[manoel-cristiano]

Thank you a lot.
I going to uninstall the current version and install the proper one.

Sincerely.