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Local and federated timelines are stuck for only one user #8824

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Kansattica opened this Issue Sep 29, 2018 · 10 comments

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Kansattica commented Sep 29, 2018

Hello! I'm the admin for social.illegalpornography.com. I was on the cutting edge master branch release for a while, but this problem turned up after I went back to v2.5.0, which is what I'm currently running. I've tried restarting Docker a couple times, and also run the mastodon:feeds:clear_all and mastodon:feeds:build rake tasks. These didn't help.

The local timeline hasn't updated all day, and is showing me incredibly old posts. If I make a post, it will briefly show up in in the local timeline before disappearing on the next refresh. I see this issue in the desktop web interface, the mobile web interface, and Tusky. This only happens on my account on this instance. The left image below is what I see on the bugged account, the one on the right is what I see from a different, non-bugged account on the same instance.
image image

The federated timeline is similar, except there's a slow trickle of posts that reach the bugged account. Is there anything I can do to fix this?


  • I searched or browsed the repo’s other issues to ensure this is not a duplicate.
  • This bug happens on a tagged release and not on master (If you're a user, don't worry about this).
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Kansattica commented Sep 29, 2018

Left is the slow, random trickle of posts through the relay into my federated timeline, right is what the non-bugged account on the same instance sees.

image image

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nightpool commented Sep 30, 2018

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Kansattica commented Oct 1, 2018

Sure thing. The first two are from Tusky, the second two are from opening the mobile site on my phone.

screenshot_20180930-115124 screenshot_20180930-115113
screenshot_20180930-115242 screenshot_20180930-115252

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Kansattica commented Oct 3, 2018

Oh, I also recently moved my site from ~/mastodon to /mnt/mountname/mastodon, if that's been known to cause problems.

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Kansattica commented Oct 22, 2018

Do you guys need anything else from me, or does the closing mean I'm not getting any help here?

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Kansattica commented Nov 3, 2018

I've noticed that the posts that do show up in the local timeline:

  • Start with a @, # or emojo
  • Come from an account that doesn't have the bug (they don't show up if I toot them on my bugged account, but posts from before the bug showed up are there)

I don't know if this helps.

image

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hugogameiro commented Jan 30, 2019

@Kansattica Have you ever managed to solve this issue? I have ran into a very similar situation

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hugogameiro commented Jan 30, 2019

The same situation is happening on another instance that I manage where the Local Timeline doesn't update for a single user, all other users report no problems and that same user created a new test account and the issue is not present on the test account. So, the problem doesn't look to be on their end but after looking into everything I could think of I found nothing wrong.

Also the same situation where when a toot is posted from the problematic account it briefly shows up on the home timeline and then vanishes was reported.

I spoke with @Kansattica and the issue is also still present on the account that started this issue.

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hugogameiro commented Jan 31, 2019

OK, after jumping into the database I found what was wrong with the user I reported, the language filtering was on to only allow Japanese posts. After removing the language filtering it started working normally.

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Kansattica commented Jan 31, 2019

This solved my problem- turns out I had Portugese checked for some reason. Thank you so much!

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