Update Verizon Terms of Service

This version was recorded after filtering snapshot tosdr/tosback-snapshots@7350f0c116

Verizon/Terms of Service.md

@@ -1,7 +1,7 @@
 Customer Agreement
 ------------------
 
-(Para una copia de este documento en español, visite nuestro website: [verizonwireless.com/espanol](https://es.verizonwireless.com/))
+(Para una copia de este documento en español, visite nuestro website: [verizonwireless.com/espanol](https://espanol.verizon.com/))
 
 **Thanks for choosing Verizon. In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including:**
 
@@ -11,13 +11,13 @@ Customer Agreement
 My Service
 ----------
 
-**Your Service terms and conditions are part of this Agreement.** Your Plan includes your monthly allowances and features, where you can use them (your "Coverage Area"), and their monthly and pay–per–use charges. You can also subscribe to several Optional Services, like international service plans or equipment protection services. Together, your Plan, features you use, and any Optional Services you select are your Service. Your billing and shipping addresses, and your primary place of use, must be within the areas served by the network Verizon owns and operates. The current version of this Agreement and the terms and conditions for your Service are available online at **[verizonwireless.com](https://www.verizonwireless.com/)**. A description of permitted and prohibited uses for calling and Data Services is available online at **[https://www.verizonwireless.com/support/important-plan-information/](https://www.verizonwireless.com/support/important-plan-information/)**; prepaid customers should visit **[https://www.verizon.com/support/prepaid-customer-info-legal/](https://www.verizon.com/support/prepaid-customer-info-legal/)**.
+**Your Service terms and conditions are part of this Agreement.** Your Plan includes your monthly allowances and features, where you can use them (your "Coverage Area"), and their monthly and pay–per–use charges. You can also subscribe to several Optional Services, like international service plans or equipment protection services. Together, your Plan, features you use, and any Optional Services you select are your Service. Your billing and shipping addresses, and your primary place of use, must be within the areas served by the network Verizon owns and operates. The current version of this Agreement and the terms and conditions for your Service are available online at **[verizonwireless.com](https://www.verizon.com/)**. A description of permitted and prohibited uses for calling and Data Services is available online at **[https://www.verizonwireless.com/support/important-plan-information/](https://www.verizon.com/support/important-plan-information/)**; prepaid customers should visit **[https://www.verizon.com/support/prepaid-customer-info-legal/](https://www.verizon.com/support/prepaid-customer-info-legal/)**.
 
 By using the Service, you are agreeing to every provision of this Agreement whether or not you have read it. This agreement also applies to all lines on your account and anyone who uses your Service.
 
 ### Cancellation
 
-**You can cancel a line of Service within 14 days of accepting this Agreement without having to pay an early termination fee as long as you return, within the applicable return period, any equipment you purchased from us or one of our authorized retailers at a discount in connection with your acceptance of this Agreement, but you'll still have to pay for your Service through that date. If you signed up for Prepaid Service, no refunds will be granted after 14 days or if your account has been activated. See [vzw.com/returnpolicy](https://www.verizonwireless.com/support/return-policy/) for complete details and information on returning your equipment.**
+**You can cancel a line of Service within 14 days of accepting this Agreement without having to pay an early termination fee as long as you return, within the applicable return period, any equipment you purchased from us or one of our authorized retailers at a discount in connection with your acceptance of this Agreement, but you'll still have to pay for your Service through that date. If you signed up for Prepaid Service, no refunds will be granted after 14 days or if your account has been activated. See [vzw.com/returnpolicy](https://www.verizon.com/support/return-policy/) for complete details and information on returning your equipment.**
 
 ### My Privacy
 
@@ -49,11 +49,11 @@ We may change prices or any other term of your Service or this Agreement at any
 
 ### My wireless device
 
-Your wireless device must comply with Federal Communications Commission regulations, be certified for use on our network, and be compatible with your Service. Please be aware that we may change your wireless device's software, applications or programming remotely, without notice. This could affect your stored data, or how you've programmed or use your wireless device. By activating Service that uses a SIM (Subscriber Identity Module) card, you agree we own the intellectual property and software in the SIM card that we may change the software or other data in the SIM card remotely and without notice, and we may utilize any capacity in the SIM card for administrative, network, business and/or commercial purposes. In order to mitigate theft and other fraudulent activity, newly purchased devices may be locked to work exclusively on the Verizon Network for 60 days. For more information, visit [https://www.verizonwireless.com/support/device-unlocking-policy/](https://www.verizonwireless.com/support/device-unlocking-policy/).
+Your wireless device must comply with Federal Communications Commission regulations, be certified for use on our network, and be compatible with your Service. Please be aware that we may change your wireless device's software, applications or programming remotely, without notice. This could affect your stored data, or how you've programmed or use your wireless device. By activating Service that uses a SIM (Subscriber Identity Module) card, you agree we own the intellectual property and software in the SIM card that we may change the software or other data in the SIM card remotely and without notice, and we may utilize any capacity in the SIM card for administrative, network, business and/or commercial purposes. In order to mitigate theft and other fraudulent activity, newly purchased devices may be locked to work exclusively on the Verizon Network for 60 days. For more information, visit [https://www.verizonwireless.com/support/device-unlocking-policy/](https://www.verizon.com/support/device-unlocking-policy/).
 
 ### Internet Access
 
-**If you download or use applications, services or software provided by third parties (including voice applications), 911 or E911, or other calling functionality, may work differently than services offered by us, or may not work at all. Please review all terms and conditions of such third–party products. Verizon Wireless is not responsible for any third–party information, content, applications or services you access, download or use on your device. You are responsible for maintaining virus and other Internet security protections when accessing these third–party products or services. For additional information, visit the Verizon Content Policy at [verizon.com/about/our-company/company-policies.](https://www.verizon.com/about/our-company/company-policies) To learn about content filtering and how you may block materials harmful to minors, visit [www.verizonwireless.com/solutions-and-services/content-filters/](https://www.verizonwireless.com/solutions-and-services/content-filters/). For information about our network management practices for our broadband internet access services visit [www.verizon.com/about/our-company/open-internet](https://www.verizon.com/about/our-company/open-internet)**
+**If you download or use applications, services or software provided by third parties (including voice applications), 911 or E911, or other calling functionality, may work differently than services offered by us, or may not work at all. Please review all terms and conditions of such third–party products. Verizon Wireless is not responsible for any third–party information, content, applications or services you access, download or use on your device. You are responsible for maintaining virus and other Internet security protections when accessing these third–party products or services. For additional information, visit the Verizon Content Policy at [verizon.com/about/our-company/company-policies.](https://www.verizon.com/about/our-company/company-policies) To learn about content filtering and how you may block materials harmful to minors, visit [www.verizonwireless.com/solutions-and-services/content-filters/](https://www.verizon.com/solutions-and-services/content-filters/). For information about our network management practices for our broadband internet access services visit [www.verizon.com/about/our-company/open-internet](https://www.verizon.com/about/our-company/open-internet)**
 
 ### Where and how does Verizon wireless Service work?
 
@@ -65,7 +65,7 @@ You agree to pay all access, usage and other charges that you or any other user
 
 ### What Charges are set by Verizon?
 
-Our charges may also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs. We set these charges; they aren't taxes, they aren't required by law, they are not necessarily related to anything the government does, they are kept by us in whole or in part, and the amounts and what they pay for may change. For more information, visit: [https://www.verizonwireless.com/support/surcharges/](https://www.verizonwireless.com/support/surcharges/).
+Our charges may also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs. We set these charges; they aren't taxes, they aren't required by law, they are not necessarily related to anything the government does, they are kept by us in whole or in part, and the amounts and what they pay for may change. For more information, visit: [https://www.verizonwireless.com/support/surcharges/](https://www.verizon.com/support/surcharges/).
 
 ### Government Taxes, Fees and Surcharges
 
@@ -77,11 +77,11 @@ You're "roaming" whenever your wireless device connects to a network outside you
 
 ### How can I prevent unintended charges on my bill?
 
-Many services and applications are accessible on or through wireless devices, including purchases of games, movies, music and other content. Some of these services are provided by Verizon. Others are provided by third parties that may offer the option to bill the charges to your Verizon bill or other methods of payment. Charges may be one–time or recurring. The amount and frequency of the charges will be disclosed to you or the person using your device or a device associated with your account at the time a purchase is made. If the purchaser chooses to have the charges billed to your account, such charges will become part of the amount due for that billing cycle.**Verizon offers tools to block or restrict these services, and to block all billing for third–party services on your Verizon wireless bill, at [verizonwireless.com/myverizon](https://www.verizonwireless.com/my-verizon/). We do not support calls to 900, 976 and certain other international premium rate numbers.**
+Many services and applications are accessible on or through wireless devices, including purchases of games, movies, music and other content. Some of these services are provided by Verizon. Others are provided by third parties that may offer the option to bill the charges to your Verizon bill or other methods of payment. Charges may be one–time or recurring. The amount and frequency of the charges will be disclosed to you or the person using your device or a device associated with your account at the time a purchase is made. If the purchaser chooses to have the charges billed to your account, such charges will become part of the amount due for that billing cycle.**Verizon offers tools to block or restrict these services, and to block all billing for third–party services on your Verizon wireless bill, at [verizonwireless.com/myverizon](https://secure.verizon.com/vzauth/UI/Login). We do not support calls to 900, 976 and certain other international premium rate numbers.**
 
 ### How and when can I dispute charges?
 
-If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. **YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT [VERIZONWIRELESS.COM](https://www.verizonwireless.com/)), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE.**
+If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. **YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT [VERIZONWIRELESS.COM](https://www.verizon.com/)), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE.**
 
 ### What are my rights for dropped calls or interrupted Service?
 
@@ -143,7 +143,7 @@ If you're a Postpay customer, you may be eligible for a discount if you are and
 
 If either you or we don't enforce our rights under this agreement in one instance, that doesn't mean you or we won't or can't enforce those rights in any other instance. You cannot assign this Agreement or any of your rights or duties under it without our permission. However, we may assign this Agreement or any debt you owe us without notifying you. **If you're a Postpay customer, please note that many notices we send to you will show up as messages on your monthly bill. If you have online billing, those notices will be deemed received by you when your online bill is available for viewing. If you get a paper bill, those notices will be deemed received by you three days after we mail the bill to you. If we send other notices to you, they will be considered received immediately if we send them to your wireless device, or to any email or fax number you've given us, or after three days if we mail them to your billing address. If you need to send notices to us, please send them to the customer service address on your latest bill.**
 
-**If you're a Prepaid customer and we send notices to you, they will be considered received immediately if we send them to your wireless device or to any email you've given us, or if we post them as a precall notification on your Service, or after three days if we mail them to the most current address we have for you. If you need to send notices to us, please send them to the Customer Service Prepaid address at [verizonwireless.com/contactus](https://www.verizonwireless.com/support/contact-us/)**
+**If you're a Prepaid customer and we send notices to you, they will be considered received immediately if we send them to your wireless device or to any email you've given us, or if we post them as a precall notification on your Service, or after three days if we mail them to the most current address we have for you. If you need to send notices to us, please send them to the Customer Service Prepaid address at [verizonwireless.com/contactus](https://www.verizon.com/support/contact-us/)**
 
 **If any part of this agreement, including anything regarding the arbitration process (except for the prohibition on class arbitrations as explained in part 8 of the dispute resolution section above), is ruled invalid, that part may be removed from this agreement.**