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Privacy PolicyCookies PolicyTerms of UseCookies Policy<p>Effective: May 15, 2018</p> Cookies Policy<p>Effective: May 15, 2018</p>
<p>Coursera ("us", "we", or "our") uses cookies on coursera.org and affiliated websites (collectively the "Site").</p> <p>Coursera ("us", "we", or "our") uses cookies on coursera.org and affiliated websites (collectively the "Site").</p>
<p>Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on the Site, and your choices regarding cookies. <p>Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on the Site, and your choices regarding cookies.
Please read this Cookies Policy in conjunction with our Privacy Policy, which sets out additional details on how we use personally identifiable information and your various rights.</p>What are cookies<p>Cookies are small pieces of text sent by your web browser by a website you visit. Please read this Cookies Policy in conjunction with our Privacy Policy, which sets out additional details on how we use personally identifiable information and your various rights.</p>What are cookies<p>Cookies are small pieces of text sent by your web browser by a website you visit.
A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.
Essentially, cookies are a user’s identification card for the Coursera servers. Essentially, cookies are a user’s identification card for the Coursera servers.
Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities.
Cookies and web beacons allow Coursera to serve you better and more efficiently, and to personalize your experience on our Site.</p> Cookies and web beacons allow Coursera to serve you better and more efficiently,and to personalize your experience on our Site.</p>
<p>Cookies can be "persistent" or "session" cookies.</p>How Coursera uses cookies<p>When you use and access the Site, we may place a number of cookies files in your web browser.</p> <p>Cookies can be "persistent" or "session" cookies.</p>How Coursera uses cookies<p>When you use and access the Site, we may place a number of cookies files in your web browser.</p>
<p>Coursera uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. <p>Coursera uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use.
To the extent that cookies data constitutes personally identifiable information, we process such data on the basis of your consent.</p> To the extent that cookies data constitutes personally identifiable information, we process such data on the basis of your consent.</p>
@@ -1,4 +1,4 @@
Privacy PolicyCookies PolicyTerms of UsePrivacy Policy<p> Privacy Policy<p>
<em>Effective: July 11, 2018.</em> <em>Effective: July 11, 2018.</em>
</p>Key Information<ul> </p>Key Information<ul>
<li>Cousera, Inc. <li>Cousera, Inc.
@@ -24,8 +24,7 @@ is the data controller of your personal information.</li>
</ul>Purpose and who we are<p>The purpose of this Privacy Policy is to describe how Coursera, Inc. </ul>Purpose and who we are<p>The purpose of this Privacy Policy is to describe how Coursera, Inc.
("Coursera," "us," "we," or "our") collects, uses and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including www.coursera.org (collectively referred to herein as the "Site"). ("Coursera," "us," "we," or "our") collects, uses and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including www.coursera.org (collectively referred to herein as the "Site").
Please read this notice carefully to understand what we do. Please read this notice carefully to understand what we do.
If you do not understand any aspects of our Privacy Policy, please feel free to contact us at privacy@coursera.org. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at privacy@coursera.org. Your use of our Site is also governed by our Terms of Use.</p>
Your use of our Site is also governed by our Terms of Use.</p>
<p>Coursera, Inc. <p>Coursera, Inc.
is a Delaware corporation with a principal place of business at 381 E. is a Delaware corporation with a principal place of business at 381 E.
Evelyn Ave., Mountain View, CA 94041. Evelyn Ave., Mountain View, CA 94041.
@@ -60,16 +59,12 @@ and</li>
<p>We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time after giving it, as described below).</p> <p>We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time after giving it, as described below).</p>
<p>If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by visiting your profile page and clicking the box to remove consent or delete your account and we will stop doing so. <p>If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by visiting your profile page and clicking the box to remove consent or delete your account and we will stop doing so.
However, if you withdraw your consent, this may impact the ability for us to be able to provide our services to you.</p>What Information We Collect<p>We gather two types of information about users through the Site:</p> However, if you withdraw your consent, this may impact the ability for us to be able to provide our services to you.</p>What Information We Collect<p>We gather two types of information about users through the Site:</p>
<p>
<b>1. <b>1.
Information relating to your use of our Site. </b>When users come to our Site, we may track, collect and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were "clicked." We also collect information from the URLs from which you linked to our Site. Information relating to your use of our Site. </b>When users come to our Site, we may track, collect and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were "clicked." We also collect information from the URLs from which you linked to our Site.
Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site.
We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.</p> We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.<p>We also use (or may use) cookies and web beacons when you visit our Site.
<p>We also use (or may use) cookies and web beacons when you visit our Site.
For more information on our use of cookies and web beacons, please refer to our Cookie Policy.</p> For more information on our use of cookies and web beacons, please refer to our Cookie Policy.</p>
<p> <p>
</p>
<p>
<b>2. <b>2.
Personally Identifiable Information provided directly by you or via third parties. </b>We collect Personally Identifiable Information that you provide to us when you register for an account, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates or Online Courses, participate in our public forums, send us email messages, and/or participate in Online Courses or other services on our Site. Personally Identifiable Information provided directly by you or via third parties. </b>We collect Personally Identifiable Information that you provide to us when you register for an account, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates or Online Courses, participate in our public forums, send us email messages, and/or participate in Online Courses or other services on our Site.
We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Online Courses offered by Coursera or other Coursera events, and send you email messages about Site maintenance or updates.</p> We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Online Courses offered by Coursera or other Coursera events, and send you email messages about Site maintenance or updates.</p>
@@ -89,7 +84,7 @@ Coursera may offer public forums from time to time (the "Forums") where you can
In order to participate in the Forums, you may be required to register with us and/or provide us with Personally Identifiable Information such as your name and email address. In order to participate in the Forums, you may be required to register with us and/or provide us with Personally Identifiable Information such as your name and email address.
Please keep in mind that information you post or make available in Forums will be publicly available. Please keep in mind that information you post or make available in Forums will be publicly available.
You should not post any Personally Identifiable Information or other information of a personal or sensitive nature, whether relating to you or another person, on a Forum. You should not post any Personally Identifiable Information or other information of a personal or sensitive nature, whether relating to you or another person, on a Forum.
Please also reference our Terms of Use for our Rules for Online Conduct and additional information about proper use of our Forums.</p> Please also reference our Terms of Use for our Rules for Online Conduct and additional information about proper use of our Forums.</p>
</li> </li>
<li> <li>
<p>Participation in Online Courses. <p>Participation in Online Courses.
@@ -227,8 +222,7 @@ Because the Internet is not a 100% secure environment we cannot guarantee the se
It is your responsibility to protect the security of your login information. It is your responsibility to protect the security of your login information.
Please note that e-mails communications are typically not encrypted and should not be considered secure.</p>Updating or Deleting Your Personally Identifiable Information<p>You have certain rights in relation to your Personally Identifiable Information. Please note that e-mails communications are typically not encrypted and should not be considered secure.</p>Updating or Deleting Your Personally Identifiable Information<p>You have certain rights in relation to your Personally Identifiable Information.
You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page.</p> You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page.</p>
<p>If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via privacy@coursera.org. <p>If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via privacy@coursera.org. If you reside or are located in the EEA, you have the right to request that we:</p>
If you reside or are located in the EEA, you have the right to request that we:</p>
<ul> <ul>
<li>provide access to any Personally Identifiable Information we hold about you;</li> <li>provide access to any Personally Identifiable Information we hold about you;</li>
<li>prevent the processing of your Personally Identifiable Information for direct-marketing purposes;</li> <li>prevent the processing of your Personally Identifiable Information for direct-marketing purposes;</li>
@@ -241,14 +235,15 @@ or</li>
</ul> </ul>
<p>We try to answer every email promptly where possible, and provide our response within the time period stated by applicable law. <p>We try to answer every email promptly where possible, and provide our response within the time period stated by applicable law.
Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information.
Please also note that certain Personally Identifiable Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personally Identifiable Information to comply with a legal obligation. Please also note that certain Personally Identifiable Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personally Identifiable Information to comply with a legal obligation. </p>
</p> <p>When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.</p>Questions, Suggestions and Complaints<p>If you have any privacy-related questions, suggestions, unresolved problems, or complaints you may contact us via privacy@coursera.org.</p>
<p>When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.</p>Questions, Suggestions and Complaints<p>If you have any privacy-related questions, suggestions, unresolved problems, or complaints you may contact us via privacy@coursera.org.</p> <p>If you reside or are located in the EEA, our Data Protection Officer and Privacy Team may assist with all queries regarding our processing of Personally Identifiable at security@coursera.org.</p>
<p>If you reside or are located in the EEA, our Data Protection Officer and Privacy Team may assist with all queries regarding our processing of Personally Identifiable at security@coursera.org.</p> <p>If you reside or are located in the EEA, you may also make a complaint to our supervisory body for data protection matters (namely the UK Information Commissioner's Office) or seek a remedy through local courts if you believe that your rights have been breached.</p>
<p>If you reside or are located in the EEA, you may also make a complaint to our supervisory body for data protection matters (namely the UK Information Commissioner's Office) or seek a remedy through local courts if you believe that your rights have been breached.</p>California Privacy Rights<p>Under California’s "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. <p>Coursera UK Limited serves as the EU Representative for Coursera, Inc.
To contact Coursera UK Limited, please use the following contact info:</p> Post: Coursera UK Limited Attn: Privacy Request 256 - 260 Old Street, London EC1V9DD Phone: ++44 20 3457 0256 Email: eu-representative@coursera.orgCalifornia Privacy Rights<p>Under California’s "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses.
If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g.
requests made in 2012 will receive information regarding 2011 sharing activities).</p> requests made in 2012 will receive information regarding 2011 sharing activities).</p>
<p>To obtain this information, please send an email message to privacy@coursera.org with "Request for California Privacy Information" on the subject line and in the body of your message. <p>To obtain this information, please send an email message to privacy@coursera.org with "Request for California Privacy Information" on the subject line and in the body of your message.
We will provide the requested information to you at your e-mail address in response. We will provide the requested information to you at your e-mail address in response.
Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.</p>International Privacy Practices<p>Coursera’s Sites are primarily operated and managed on servers located and operated within the United States. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.</p>International Privacy Practices<p>Coursera’s Sites are primarily operated and managed on servers located and operated within the United States.
In order to provide our products and services to you, we may send and store your Personally Identifiable Information (also commonly referred to as personal data) outside of the country where you reside or are located, including to the United States. In order to provide our products and services to you, we may send and store your Personally Identifiable Information (also commonly referred to as personal data) outside of the country where you reside or are located, including to the United States.
@@ -270,8 +265,7 @@ We will take appropriate steps to delete any Personally Identifiable Information
<p>We participate in and commit to adhering to the EU-U.S. <p>We participate in and commit to adhering to the EU-U.S.
Privacy Shield Framework which includes the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access and enforcement (the "Principles") for all transfers of personal data from EEA to the U.S. Privacy Shield Framework which includes the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access and enforcement (the "Principles") for all transfers of personal data from EEA to the U.S.
To learn more about Privacy Shield, please visit the U.S. To learn more about Privacy Shield, please visit the U.S.
Department of Commerce Privacy Shield website: https://www.privacyshield.gov/. Department of Commerce Privacy Shield website: https://www.privacyshield.gov/. For more information regarding our Privacy Shield certification, please click here.</p>
For more information regarding our Privacy Shield certification, please click here.</p>
<p>When we use the term "Personal Information" in this Privacy Shield Policy, we are referring to any information that (i) is recorded in any form. <p>When we use the term "Personal Information" in this Privacy Shield Policy, we are referring to any information that (i) is recorded in any form.
(ii) is about an identified or identifiable individual. (ii) is about an identified or identifiable individual.
and (iii) is received by us from the EEA.</p> and (iii) is received by us from the EEA.</p>
@@ -288,7 +282,7 @@ Choice. </b>We will offer you the opportunity to opt-out of your Personal Infor
or (ii) used for a purpose materially different from the purpose for which it was originally collected (as set out in our Privacy Policy), or subsequently authorized by you, when the circumstances arise. or (ii) used for a purpose materially different from the purpose for which it was originally collected (as set out in our Privacy Policy), or subsequently authorized by you, when the circumstances arise.
You also have the ability to opt out at any time from the use of your personal information for direct marketing purposes. You also have the ability to opt out at any time from the use of your personal information for direct marketing purposes.
To exercise this right, please check your settings options. To exercise this right, please check your settings options.
If you have further questions related to the above, you can also contact us at privacyshield@coursera.org.</p> If you have further questions related to the above, you can also contact us at privacyshield@coursera.org.</p>
<p>Where we process personal data on behalf of our business partners, we will work with them to ensure you are offered appropriate choices (and means to exercise those choices) for limiting use or disclosure of your personal data (where appropriate).</p> <p>Where we process personal data on behalf of our business partners, we will work with them to ensure you are offered appropriate choices (and means to exercise those choices) for limiting use or disclosure of your personal data (where appropriate).</p>
<p>Notwithstanding the foregoing, you agree that we may disclose Personal Information under the following circumstances without offering you an opportunity to opt out of such disclosure: (i) to our partner institutions and other service providers that we have retained to perform requested services on our behalf. <p>Notwithstanding the foregoing, you agree that we may disclose Personal Information under the following circumstances without offering you an opportunity to opt out of such disclosure: (i) to our partner institutions and other service providers that we have retained to perform requested services on our behalf.
(ii) if we are required to do so by law or legal process. (ii) if we are required to do so by law or legal process.
@@ -322,18 +316,19 @@ Recourse.
Enforcement. </b>We will regularly review our compliance with the statements set forth in this Privacy Shield Policy, and we will provide an independent way to resolve complaints about our privacy practices. Enforcement. </b>We will regularly review our compliance with the statements set forth in this Privacy Shield Policy, and we will provide an independent way to resolve complaints about our privacy practices.
We encourage interested persons to first contact us (contact information provided below) and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles. We encourage interested persons to first contact us (contact information provided below) and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.
If your inquiry is not satisfactorily addressed by us, we have registered with the International Centre for Dispute Resolution ("ICDR"), a division of the American Arbitration Association, to provide independent third party dispute resolution (free of charge) to you. If your inquiry is not satisfactorily addressed by us, we have registered with the International Centre for Dispute Resolution ("ICDR"), a division of the American Arbitration Association, to provide independent third party dispute resolution (free of charge) to you.
To contact ICDR and/or learn more about the company’s dispute resolution services, including complaint submission, please visit: http://info.adr.org/safeharbor. To contact ICDR and/or learn more about the company’s dispute resolution services, including complaint submission, please visit: http://go.adr.org/privacyshield.html. There may also be circumstances when disputes can be resolved through the Privacy Shield binding arbitration process.
There may also be circumstances when disputes can be resolved through the Privacy Shield binding arbitration process. Please see the Privacy Shield website for further information: https://www.privacyshield.gov/article?id=C-Pre-Arbitration-Requirements.</p>
Please see the Privacy Shield website for further information: https://www.privacyshield.gov/article?id=C-Pre-Arbitration-Requirements.</p>
<p> <p>
<b>8. <b>8.
Jurisdiction. </b>As part of our participation in Privacy Shield, we are subject to the investigatory and enforcement powers of the U.S. Jurisdiction. </b>As part of our participation in Privacy Shield, we are subject to the investigatory and enforcement powers of the U.S.
Federal Trade Commission and other authorized statutory bodies.</p>Modifications.<p>We may amend this Privacy Shield Policy from time-to-time in accordance with the requirements of the EU-U.S. Federal Trade Commission and other authorized statutory bodies.</p>Modifications.<p>We may amend this Privacy Shield Policy from time-to-time in accordance with the requirements of the EU-U.S.
Privacy Shield Framework. Privacy Shield Framework.
The most recent version of the Privacy Shield Policy will always be posted to this website. The most recent version of the Privacy Shield Policy will always be posted to this website.
Anytime that we do make such changes, we will also update the effective date listed at the bottom of the Privacy Shield Policy. Anytime that we do make such changes, we will also update the effective date listed at the bottom of the Privacy Shield Policy.
Please be sure to review the most recent version of the Privacy Shield Policy each time that you visit this website so that you are aware of how we collect, use and retain personal information.</p>Contact Us.<p>Please contact us with any questions or comments about this Privacy Shield Policy, transfer of your personal information from the EEA to the U.S., our privacy practices, or your consent choices by email at privacyshield@coursera.org.</p>Revisions<p>Below is a list of all the revisions made to our Privacy Policies, with links to view the difference between each revision.</p> Please be sure to review the most recent version of the Privacy Shield Policy each time that you visit this website so that you are aware of how we collect, use and retain personal information.</p>Contact Us.<p>Please contact us with any questions or comments about this Privacy Shield Policy, transfer of your personal information from the EEA to the U.S., our privacy practices, or your consent choices by email at privacyshield@coursera.org.</p>Revisions<p>Below is a list of all the revisions made to our Privacy Policies, with links to view the difference between each revision.</p>
<ul> <ul>
<li>2019-03-19: Updated to include EU Representative contact info</li>
<li>2018-12-11: Updated contact ICDR link</li>
<li>2018-07-11: Updated for clarification on grounds for data processing.</li> <li>2018-07-11: Updated for clarification on grounds for data processing.</li>
<li>2018-05-16: Added table of contents and summary. <li>2018-05-16: Added table of contents and summary.
Clarified sections on data processing bases and communications</li> Clarified sections on data processing bases and communications</li>

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