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ToSBackCrawler committed Oct 2, 2019
1 parent 157297f commit 4472026d45728563bd70202b888ecbb6db9cc561

Large diffs are not rendered by default.

Large diffs are not rendered by default.

Large diffs are not rendered by default.

Large diffs are not rendered by default.

@@ -285,4 +285,4 @@ Philadelphia, PA 19103-2838
<p> <p>
</p> </p>
<p>Revised and effective: January 1, 2018</p> <p>Revised and effective: January 1, 2018</p>
<p>Stnd 0719</p> <p>Stnd 1019</p>
@@ -1,18 +1,35 @@
Customer Agreements and Policies <strong>COMCAST AGREEMENT FOR RESIDENTIAL   SERVICES</strong> Customer Agreements and Policies
<strong>COMCAST AGREEMENT FOR RESIDENTIAL   SERVICES</strong>
<strong>ABOUT THIS AGREEMENT, OUR SERVICES, AND YOUR RIGHTS</strong> <strong>ABOUT THIS AGREEMENT, OUR SERVICES, AND YOUR RIGHTS</strong>
<p> <p>
<strong>Xfinity Service(s) will be provided to you and all persons who use the Service and/or Xfinity Equipment (“you,” or “your”) on the terms and conditions set forth in this Agreement (the “Agreement”) and any applicable tariffs, service guides, posted policies and procedures, by an operating subsidiary or affiliate of Comcast Cable Communications, LLC providing such service (“Comcast,” “we,” “us” or “our”). <strong>Xfinity Service(s) will be provided to you and all persons who use the Service and/or Xfinity
For purposes of this Agreement, “affiliate” means any entity that controls, is controlled by or is under common control with Comcast Cable Communications, LLC. Equipment (“you,” or “your”) on the terms and conditions set forth in this
Service(s) may include, but are not limited to, cable television and other video delivery service (“TV”), Xfinity Internet service (“Internet”), Xfinity Voice service ( “Voice”) and other such services as Comcast may determine are ancillary to TV, Internet or Voice Services (each a “Service” and collectively the “Services”). Agreement (the “Agreement”) and any applicable tariffs, service guides, posted policies
The Service(s) provided under this Agreement do not include Xfinity Home, Xfinity Mobile Services, Comcast owned or controlled websites which have their own terms of service and policies that are accessible from those sites.</strong> and procedures, by an operating subsidiary or affiliate of Comcast Cable Communications, LLC
providing such service (“Comcast,” “we,” “us” or
“our”).
For purposes of this Agreement, “affiliate” means any entity that
controls, is controlled by or is under common control with Comcast Cable Communications, LLC.
Service(s) may include, but are not limited to, cable television and other video delivery service
(“TV”), Xfinity Internet service (“Internet”), Xfinity Voice service (
“Voice”) and other such services as Comcast may determine are ancillary to TV, Internet
or Voice Services (each a “Service” and collectively the “Services”).
The
Service(s) provided under this Agreement do not include Xfinity Home, Xfinity Mobile Services,
Comcast owned or controlled websites which have their own terms of service and policies that are
accessible from those sites.</strong>
</p> </p>
<p> <p>
<strong>You may not modify this Agreement by making any typed, handwritten, or any other changes for any purpose.</strong> <strong>You may not modify this Agreement by making any typed, handwritten, or any other changes for any
purpose.</strong>
</p> </p>
<p> <p>
<strong>Note: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION IN SECTION 13 THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICE(S). <strong>Note: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION IN SECTION 13 THAT AFFECTS YOUR
THE ARBITRATION PROVISION REQUIRES THAT DISPUTES BE RESOLVED IN INDIVIDUAL ARBITRATIONS OR SMALL CLAIMS COURT PROCEEDINGS. RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICE(S).
IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.</strong> THE ARBITRATION PROVISION REQUIRES THAT
DISPUTES BE RESOLVED IN INDIVIDUAL ARBITRATIONS OR SMALL CLAIMS COURT PROCEEDINGS.
IN ARBITRATION,
THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.</strong>
</p> </p>
<strong>GENERAL TERMS AND CONDITIONS</strong> <strong>GENERAL TERMS AND CONDITIONS</strong>
<ol> <ol>
@@ -415,15 +432,13 @@ Upon our request during regular business hours at a time agreed upon by you and
<p> <p>
<strong>For Montgomery County, Maryland Residents.</strong> If you are mobility impaired, upon your request, we will arrange for the pickup or exchange of our modem at the Premises.</p> <strong>For Montgomery County, Maryland Residents.</strong> If you are mobility impaired, upon your request, we will arrange for the pickup or exchange of our modem at the Premises.</p>
</li> </li>
</ul> <p>4.
</li> <strong>Unreturned Equipment Fee.</strong> "Unreturned Equipment Fee" refers to a fee charged by Comcast to a subscriber for any unreturned Xfinity Equipment upon termination of the services provided under this Agreement.
<li>
<p>Unreturned Equipment Fee.
"Unreturned Equipment Fee" refers to a fee charged by Comcast to a subscriber for any unreturned Xfinity Equipment upon termination of the services provided under this Agreement.
The payment of an Unreturned Equipment Fee shall not result in a sale of, or the transfer of title to , any Xfinity Equipment, and such equipment shall remain the property of Comcast, and Comcast retains title to Xfinity Equipment at all times. The payment of an Unreturned Equipment Fee shall not result in a sale of, or the transfer of title to , any Xfinity Equipment, and such equipment shall remain the property of Comcast, and Comcast retains title to Xfinity Equipment at all times.
Comcast in no way relinquishes ownership of (including title to) Xfinity Equipment by the payment of an Unreturned Equipment Fee. Comcast in no way relinquishes ownership of (including title to) Xfinity Equipment by the payment of an Unreturned Equipment Fee.
Even if an Unreturned Equipment Fee has been paid, Xfinity Equipment shall not be resold, used or operated in any manner. Even if an Unreturned Equipment Fee has been paid, Xfinity Equipment shall not be resold, used or operated in any manner.
If you pay an Unreturned Equipment Fee and subsequently return the equipment, you will be refunded your Unreturned Equipment Fee in full.</p> If you pay an Unreturned Equipment Fee and subsequently return the equipment, you will be refunded your Unreturned Equipment Fee in full.</p>
</ul>
</li> </li>
</ol> </ol>
</li> </li>
@@ -840,7 +855,9 @@ Customers should file written complaints concerning any alleged misrepresentatio
</li> </li>
</ul> </ul>
</li> </li>
<p>Stnd 0719</p> <p>Stnd 1019</p>
</ol> </ol>
<p>View full agreement</p> <p>View full agreement</p>
<p> English (PDF) | Spanish (PDF) </p> <p>
English (PDF) | Spanish (PDF)
</p>

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