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ToSBackCrawler committed Nov 29, 2019
1 parent 169eb84 commit 94f084e616a3aba45b8d4551a022a6c31d507688
Showing with 15 additions and 18 deletions.
  1. +15 −18 crawl_reviewed/verizon.com/Terms of Service.txt
@@ -15,7 +15,8 @@ In this Customer Agreement (“Agreement”), you’ll find important informatio
You can also subscribe to several Optional Services, like international service plans or equipment protection services. You can also subscribe to several Optional Services, like international service plans or equipment protection services.
Together, your Plan, features you use, and any Optional Services you select are your Service. Together, your Plan, features you use, and any Optional Services you select are your Service.
Your billing and shipping addresses, and your primary place of use, must be within the areas served by the network Verizon owns and operates. Your billing and shipping addresses, and your primary place of use, must be within the areas served by the network Verizon owns and operates.
The current version of this Agreement and the terms and conditions for your Service are available online at <strong>verizonwireless.com</strong>.</p> The current version of this Agreement and the terms and conditions for your Service are available online at <strong>verizonwireless.com</strong>.
A description of permitted and prohibited uses for calling and Data Services is available online at <strong>verizonwireless.com/support/important-plan-information/</strong>.</p>
<p>By using the Service, you are agreeing to every provision of this Agreement whether or not <p>By using the Service, you are agreeing to every provision of this Agreement whether or not
you have read it. you have read it.
This agreement also applies to all lines on your account and anyone who This agreement also applies to all lines on your account and anyone who
@@ -40,7 +41,9 @@ If your contract term results from your purchase of an advanced device, your ear
For other contract terms, your early termination fee will be $175, which will decline by $5 per month upon completion of months 7–17, $10 per month upon completion of months 18–22, $30 upon completion of month 23 and will be $0 upon completion of your contract term. For other contract terms, your early termination fee will be $175, which will decline by $5 per month upon completion of months 7–17, $10 per month upon completion of months 18–22, $30 upon completion of month 23 and will be $0 upon completion of your contract term.
Cancellations will become effective on the last day of that month's billing cycle,</strong> and you are responsible for all charges incurred until then. Cancellations will become effective on the last day of that month's billing cycle,</strong> and you are responsible for all charges incurred until then.
Also, if you bought your wireless device from an authorized agent or third–party vendor, you should check whether it charges a separate termination fee.</p> Also, if you bought your wireless device from an authorized agent or third–party vendor, you should check whether it charges a separate termination fee.</p>
<p>If you purchased a device on a monthly installment agreement and cancel service, you should check that agreement to determine if you may have to immediately pay off the balance.</p> Can I take my wireless phone number to another carrier? <p>You may be able to transfer, or "port", your wireless phone number to another carrier. <p>
<strong>If you purchased a device on a monthly installment agreement and cancel service, you should check that agreement to determine if you may have to immediately pay off the balance.</strong>
</p> Can I take my wireless phone number to another carrier? <p>You may be able to transfer, or "port", your wireless phone number to another carrier.
If you port a number from us, we'll treat it as though you asked us to cancel your Service for that number. If you port a number from us, we'll treat it as though you asked us to cancel your Service for that number.
After the porting is completed, you won't be able to use our service for that number, but you'll remain responsible for all fees and charges through the end of that billing cycle, just like any other cancellation. After the porting is completed, you won't be able to use our service for that number, but you'll remain responsible for all fees and charges through the end of that billing cycle, just like any other cancellation.
If you're a Prepaid customer, you won't be entitled to a refund of any balance on your account. If you're a Prepaid customer, you won't be entitled to a refund of any balance on your account.
@@ -57,13 +60,15 @@ This could affect your stored data, or how you've programmed or use your wireles
By activating Service that uses a SIM (Subscriber Identity Module) card, you agree we own the intellectual property and software in the SIM card that we may change the software or other data in the SIM card remotely and without notice, and we may utilize any capacity in the SIM card for administrative, network, business and/or commercial purposes. By activating Service that uses a SIM (Subscriber Identity Module) card, you agree we own the intellectual property and software in the SIM card that we may change the software or other data in the SIM card remotely and without notice, and we may utilize any capacity in the SIM card for administrative, network, business and/or commercial purposes.
In order to mitigate theft and other fraudulent activity, newly purchased devices may be locked to work exclusively on the Verizon Network for 60 days. In order to mitigate theft and other fraudulent activity, newly purchased devices may be locked to work exclusively on the Verizon Network for 60 days.
For more information, visit https://www.verizonwireless.com/support/device-unlocking-policy/. For more information, visit https://www.verizonwireless.com/support/device-unlocking-policy/.
</p> Internet Access <p>If you download or use applications, services or software provided by third parties (including voice applications), 911 or E911, or other calling functionality, may work differently than services offered by us, or may not work at all. </p> Internet Access <p>
<strong>If you download or use applications, services or software provided by third parties (including voice applications), 911 or E911, or other calling functionality, may work differently than services offered by us, or may not work at all.
Please review all terms and conditions of such third–party products. Please review all terms and conditions of such third–party products.
Verizon Wireless is not responsible for any third–party information, content, applications or services you access, download or use on your device. Verizon Wireless is not responsible for any third–party information, content, applications or services you access, download or use on your device.
You are responsible for maintaining virus and other Internet security protections when accessing these third–party products or services. You are responsible for maintaining virus and other Internet security protections when accessing these third–party products or services.
For additional information, visit the Verizon Content Policy at responsibility.verizon.com/contentpolicy. For additional information, visit the Verizon Content Policy at responsibility.verizon.com/contentpolicy.
For more information regarding content filters visit www.verizonwireless.com/solutions-and-services/content-filters/. For more information regarding content filters visit www.verizonwireless.com/solutions-and-services/content-filters/.
For information about our network management practices for our broadband internet access services visit www.verizon.com/about/our-company/open-internet</p> Where and how does Verizon wireless Service work? <p>Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. For information about our network management practices for our broadband internet access services visit www.verizon.com/about/our-company/open-internet</strong>
</p> Where and how does Verizon wireless Service work? <p>Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal.
And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather.</p> How does Verizon calculate my charges? <p>You agree to pay all access, usage and other charges that you or any other user of your wireless device incurred. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather.</p> How does Verizon calculate my charges? <p>You agree to pay all access, usage and other charges that you or any other user of your wireless device incurred.
If multiple wireless devices are associated with your account, you agree to pay all charges incurred by users of those wireless devices. If multiple wireless devices are associated with your account, you agree to pay all charges incurred by users of those wireless devices.
For charges based on the amount of time used or data sent or received, we'll round up any fraction to the next full minute or, depending on how you're billed for data usage, the next full megabyte or gigabyte. For charges based on the amount of time used or data sent or received, we'll round up any fraction to the next full minute or, depending on how you're billed for data usage, the next full megabyte or gigabyte.
@@ -171,25 +176,18 @@ IF WE ARE UNABLE TO RESOLVE OUR DISPUTE WITHIN 30 DAYS, EITHER PARTY MAY THEN PR
WE'LL REIMBURSE ANY FILING FEE THAT THE AAA OR BBB CHARGES YOU FOR ARBITRATION OF THE DISPUTE. WE'LL REIMBURSE ANY FILING FEE THAT THE AAA OR BBB CHARGES YOU FOR ARBITRATION OF THE DISPUTE.
IF YOU PROVIDE US WITH SIGNED WRITTEN NOTICE THAT YOU CANNOT PAY THE FILING FEE, VERIZON WILL PAY THE FEE DIRECTLY TO THE AAA OR BBB. IF YOU PROVIDE US WITH SIGNED WRITTEN NOTICE THAT YOU CANNOT PAY THE FILING FEE, VERIZON WILL PAY THE FEE DIRECTLY TO THE AAA OR BBB.
IF THAT ARBITRATION PROCEEDS, WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED LATER.</p> IF THAT ARBITRATION PROCEEDS, WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED LATER.</p>
<p>(5) WE ALSO OFFER CUSTOMERS THE OPTION OF PARTICIPATING IN A FREE INTERNAL MEDIATION PROGRAM. <p>(5) WE MAY, BUT ARE NOT OBLIGATED TO, MAKE A WRITTEN SETTLEMENT OFFER ANYTIME BEFORE THE ARBITRATION HEARING.
THIS PROGRAM IS ENTIRELY VOLUNTARY AND DOES NOT AFFECT EITHER PARTY'S RIGHTS IN ANY OTHER ASPECT OF THESE DISPUTE RESOLUTION PROCEDURES.
IN OUR VOLUNTARY MEDIATION PROGRAM, WE WILL ASSIGN AN EMPLOYEE WHO'S NOT DIRECTLY INVOLVED IN THE DISPUTE TO HELP BOTH SIDES REACH AN AGREEMENT.
THAT PERSON HAS ALL THE RIGHTS AND PROTECTIONS OF A MEDIATOR AND THE PROCESS HAS ALL OF THE PROTECTIONS ASSOCIATED WITH MEDIATION.
FOR EXAMPLE, NOTHING SAID IN THE MEDIATION CAN BE USED LATER IN AN ARBITRATION OR LAWSUIT.
IF YOU'D LIKE TO KNOW MORE, PLEASE CONTACT US AT <strong>VERIZONWIRELESS.COM</strong> OR THROUGH CUSTOMER SERVICE.
IF YOU'D LIKE TO START THE MEDIATION PROCESS, PLEASE GO TO <strong>VERIZONWIRELESS.COM</strong> OR CALL CUSTOMER SERVICE FOR A NOTICE OF DISPUTE FORM TO FILL OUT, AND MAIL, FAX OR EMAIL IT TO US ACCORDING TO THE DIRECTIONS ON THE FORM.</p>
<p>(6) WE MAY, BUT ARE NOT OBLIGATED TO, MAKE A WRITTEN SETTLEMENT OFFER ANYTIME BEFORE THE ARBITRATION HEARING.
THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM. THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM.
IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED.
IN THAT CASE WE ALSO AGREE TO PAY ANY REASONABLE ATTORNEYS' FEES AND EXPENSES, REGARDLESS OF WHETHER THE LAW REQUIRES IT FOR YOUR CASE. IN THAT CASE WE ALSO AGREE TO PAY ANY REASONABLE ATTORNEYS' FEES AND EXPENSES, REGARDLESS OF WHETHER THE LAW REQUIRES IT FOR YOUR CASE.
IF THE ARBITRATOR AWARDS YOU MORE THAN $5,000, THEN WE WILL PAY YOU ONLY THAT AMOUNT.</p> IF THE ARBITRATOR AWARDS YOU MORE THAN $5,000, THEN WE WILL PAY YOU ONLY THAT AMOUNT.</p>
<p>(7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE. <p>(6) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE.
IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF.</p> IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF.</p>
<p> <p>
<strong>(8) IF FOR SOME REASON THE PROHIBITION ON CLASS ARBITRATIONS SET FORTH IN SUBSECTION (3) CANNOT BE ENFORCED AS TO ALL OR PART OF A DISPUTE, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY TO THAT DISPUTE OR PART OF THE DISPUTE.</strong> <strong>(7) IF FOR SOME REASON THE PROHIBITION ON CLASS ARBITRATIONS SET FORTH IN SUBSECTION (3) CANNOT BE ENFORCED AS TO ALL OR PART OF A DISPUTE, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY TO THAT DISPUTE OR PART OF THE DISPUTE.</strong>
</p> </p>
<p> <p>
<strong>(9) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND VERIZON AGREE THAT THERE WILL NOT BE A JURY TRIAL. <strong>(8) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND VERIZON AGREE THAT THERE WILL NOT BE A JURY TRIAL.
YOU AND VERIZON UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY. YOU AND VERIZON UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY.
IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT.</strong> IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT.</strong>
</p> About this Agreement <p>If we don't enforce our rights under this agreement in one instance, that doesn't mean we won't or can't enforce those rights in any other instance. </p> About this Agreement <p>If we don't enforce our rights under this agreement in one instance, that doesn't mean we won't or can't enforce those rights in any other instance.
@@ -203,8 +201,7 @@ If you need to send notices to us, please send them to the customer service addr
</p> </p>
<p> <p>
<strong>If you're a Prepaid customer and we send notices to you, they will be considered received immediately if we send them to your wireless device or to any email or fax number you've given us, or if we post them as a precall notification on your Service, or after three days if we mail them to the most current address we have for you. <strong>If you're a Prepaid customer and we send notices to you, they will be considered received immediately if we send them to your wireless device or to any email or fax number you've given us, or if we post them as a precall notification on your Service, or after three days if we mail them to the most current address we have for you.
If you need to send notices to us, please send them to the Customer Service Prepaid address at </strong> If you need to send notices to us, please send them to the Customer Service Prepaid address at verizonwireless.com/contactus</strong>
<strong>verizonwireless.com/contactus</strong>
</p> </p>
<p> <p>
<strong>If any part of this agreement, including anything regarding the arbitration process (except for the prohibition on class arbitrations as explained in part 8 of the dispute resolution section above), is ruled invalid, that part may be removed from this agreement.</strong> <strong>If any part of this agreement, including anything regarding the arbitration process (except for the prohibition on class arbitrations as explained in part 8 of the dispute resolution section above), is ruled invalid, that part may be removed from this agreement.</strong>
@@ -214,4 +211,4 @@ If you need to send notices to us, please send them to the Customer Service Prep
You can't rely on any other documents, or on what's said by any Sales or Customer Service Representatives, and you have no other rights regarding Service or this agreement.</strong> This Agreement isn't for the benefit of any third party except our parent companies, affiliates, subsidiaries, agents, and predecessors and successors in interest. You can't rely on any other documents, or on what's said by any Sales or Customer Service Representatives, and you have no other rights regarding Service or this agreement.</strong> This Agreement isn't for the benefit of any third party except our parent companies, affiliates, subsidiaries, agents, and predecessors and successors in interest.
Except where we've agreed otherwise elsewhere in this agreement, this agreement and any disputes covered by it are governed by federal law and the laws of the state encompassing the area code of your wireless phone number when you accepted this agreement, without regard to the conflicts of laws and rules of that state. Except where we've agreed otherwise elsewhere in this agreement, this agreement and any disputes covered by it are governed by federal law and the laws of the state encompassing the area code of your wireless phone number when you accepted this agreement, without regard to the conflicts of laws and rules of that state.
</p> </p>
<p>Updated July 23, 2019</p> <p>Updated Nov 28, 2019</p>

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