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ToSBackCrawler committed Aug 14, 2019
1 parent 66f781b commit bf99a04ad064fb0941539fa35a656998b0cbd377
@@ -291,7 +291,7 @@ After 60 days, you or we may start an arbitration if the dispute is unresolved.<
<strong>Arbitration Procedure. <strong>Arbitration Procedure.
</strong>The AAA will conduct any arbitration under its Commercial Arbitration Rules (or if you are an individual and use the Store or Services for personal or household use, or if the value of the dispute is $75,000 or less whether or not you are an individual or how you use the Store or Services, its Consumer Arbitration Rules). </strong>The AAA will conduct any arbitration under its Commercial Arbitration Rules (or if you are an individual and use the Store or Services for personal or household use, or if the value of the dispute is $75,000 or less whether or not you are an individual or how you use the Store or Services, its Consumer Arbitration Rules).
For more information, see www.adr.org or call 1-800-778-7879. For more information, see www.adr.org or call 1-800-778-7879.
To start an arbitration, submit the form available at https://go.microsoft.com/fwlink/?linkid=245497 to the AAA and mail a copy to us. To start an arbitration, submit the form available at https://go.microsoft.com/fwlink/?linkid=245499 to the AAA and mail a copy to us.
In a dispute involving $25,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead. In a dispute involving $25,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead.
Any in-person hearing will take place in your county of residence (or, if a business, your principal place of business) or King County, Washington. Any in-person hearing will take place in your county of residence (or, if a business, your principal place of business) or King County, Washington.
You choose. You choose.
@@ -36,11 +36,11 @@ You should review the applicable terms and privacy policy before you use, link t
Verizon will treat any email address you provide as your private email that is not accessible by unauthorized third parties. Verizon will treat any email address you provide as your private email that is not accessible by unauthorized third parties.
Unless you notify us that your wireless service is based in a different time zone, calls will be made to your cellular device during permitted calling hours based upon the time zone affiliated with the mobile telephone number you provide.</p> What happens if my Postpay Service is canceled before the end of my contract term? <p>If you're signing up for Postpay Service, you're agreeing to subscribe to a line of Service either on a month–to–month basis or for a minimum contract term, as shown on your receipt or order confirmation. Unless you notify us that your wireless service is based in a different time zone, calls will be made to your cellular device during permitted calling hours based upon the time zone affiliated with the mobile telephone number you provide.</p> What happens if my Postpay Service is canceled before the end of my contract term? <p>If you're signing up for Postpay Service, you're agreeing to subscribe to a line of Service either on a month–to–month basis or for a minimum contract term, as shown on your receipt or order confirmation.
(If your Service is suspended without billing or at a reduced billing rate, that time doesn't count toward completing your contract term.) Once you've completed your contract term, you'll automatically become a customer on a month–to–month basis for that line of Service.<strong> If your line of service has a contract term and you cancel that line, or if we cancel it for good cause, during that contract term, you'll have to pay an early termination fee. (If your Service is suspended without billing or at a reduced billing rate, that time doesn't count toward completing your contract term.) Once you've completed your contract term, you'll automatically become a customer on a month–to–month basis for that line of Service.<strong> If your line of service has a contract term and you cancel that line, or if we cancel it for good cause, during that contract term, you'll have to pay an early termination fee.
If you purchased a device on a monthly installment agreement and cancel service, you should check that agreement to determine if you may have to immediately pay off the balance.
If your contract term results from your purchase of an advanced device, your early termination fee will be $350, which will decline by $10 per month upon completion of months 7–17, $20 per month upon completion of months 18–22, $60 upon completion of month 23 and will be $0 upon completion of the contract term. If your contract term results from your purchase of an advanced device, your early termination fee will be $350, which will decline by $10 per month upon completion of months 7–17, $20 per month upon completion of months 18–22, $60 upon completion of month 23 and will be $0 upon completion of the contract term.
For other contract terms, your early termination fee will be $175, which will decline by $5 per month upon completion of months 7–17, $10 per month upon completion of months 18–22, $30 upon completion of month 23 and will be $0 upon completion of your contract term. For other contract terms, your early termination fee will be $175, which will decline by $5 per month upon completion of months 7–17, $10 per month upon completion of months 18–22, $30 upon completion of month 23 and will be $0 upon completion of your contract term.
Cancellations will become effective on the last day of that month's billing cycle,</strong> and you are responsible for all charges incurred until then. Cancellations will become effective on the last day of that month's billing cycle,</strong> and you are responsible for all charges incurred until then.
Also, if you bought your wireless device from an authorized agent or third–party vendor, you should check whether it charges a separate termination fee.</p> Can I take my wireless phone number to another carrier? <p>You may be able to transfer, or "port", your wireless phone number to another carrier. Also, if you bought your wireless device from an authorized agent or third–party vendor, you should check whether it charges a separate termination fee.</p>
<p>If you purchased a device on a monthly installment agreement and cancel service, you should check that agreement to determine if you may have to immediately pay off the balance.</p> Can I take my wireless phone number to another carrier? <p>You may be able to transfer, or "port", your wireless phone number to another carrier.
If you port a number from us, we'll treat it as though you asked us to cancel your Service for that number. If you port a number from us, we'll treat it as though you asked us to cancel your Service for that number.
After the porting is completed, you won't be able to use our service for that number, but you'll remain responsible for all fees and charges through the end of that billing cycle, just like any other cancellation. After the porting is completed, you won't be able to use our service for that number, but you'll remain responsible for all fees and charges through the end of that billing cycle, just like any other cancellation.
If you're a Prepaid customer, you won't be entitled to a refund of any balance on your account. If you're a Prepaid customer, you won't be entitled to a refund of any balance on your account.
@@ -102,7 +102,7 @@ If your service is suspended or terminated, you may have to pay a fee to have se
<p>If you're a Prepaid customer, you may replenish your balance at any time before the expiration date by providing us with another payment. <p>If you're a Prepaid customer, you may replenish your balance at any time before the expiration date by providing us with another payment.
If you maintain a Prepaid account balance, it may not exceed $1,000 and you may be prevented from replenishing if your balance reaches $1,000. If you maintain a Prepaid account balance, it may not exceed $1,000 and you may be prevented from replenishing if your balance reaches $1,000.
We may apply your payments to any amounts you may owe us if your earlier account replenishment payments had been reversed. We may apply your payments to any amounts you may owe us if your earlier account replenishment payments had been reversed.
We will suspend service when your account reaches the expiration date and any unused balance will be forfeited. If you do not have sufficient funds in your account to cover your Plan, and sufficient funds are not added within 60 days, your account will be cancelled and any unused balance will be forfeited.
</p> </p>
<p>We may charge you up to $25 for any returned check. <p>We may charge you up to $25 for any returned check.
If you make a payment, or make a payment arrangement, through a call center representative, we may charge you an Agent Assistance Fee of $7.00.</p> What if my wireless device gets lost or stolen? <p>We're here to help. If you make a payment, or make a payment arrangement, through a call center representative, we may charge you an Agent Assistance Fee of $7.00.</p> What if my wireless device gets lost or stolen? <p>We're here to help.
@@ -118,7 +118,7 @@ or, if you're a Postpay customer.
(f) do not pay your bill on time. (f) do not pay your bill on time.
(g) incur charges larger than a required deposit or billing limit, or materially in excess of your monthly access charges (even if we haven't yet billed the charges). (g) incur charges larger than a required deposit or billing limit, or materially in excess of your monthly access charges (even if we haven't yet billed the charges).
(h) provide credit information we can't verify. (h) provide credit information we can't verify.
or (i) are unable to pay us or go bankrupt. (i) are unable to pay us or go bankrupt.
or (j) default under any device financing agreement with Verizon. or (j) default under any device financing agreement with Verizon.
or (2) if you, any user of your device or any line of service on your account, or any account manager on your account: (a) threaten, harass, or use vulgar and/or inappropriate language toward our representatives. or (2) if you, any user of your device or any line of service on your account, or any account manager on your account: (a) threaten, harass, or use vulgar and/or inappropriate language toward our representatives.
(b) interfere with our operations. (b) interfere with our operations.

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