Right to leave the service
To avoid lock-in and stay in control
Once you subscribe to the service, will you have the right to leave it and remove your data?
Waiving your right
What kind of rights do you give up on?
What happens with the content you generate on the service?
How much can YOU decide?
The level of choice that is left to the user.
Law enforcement and due process
What are the law enforcement standards followed by the service?
When and how can the terms change?
- terms can change at any time without notification: -70
- ridiculous kind of notification, no reasonable delay (less than a week): -40
- correct notification (by email for instance) sent one month in advance: +30
- notifications + reasonable delay, and taking users' feedback into account in the process: +70 [also applies to governance topic]
- immediate: additional -30 [Comment: what does that mean?]
Your relationship with the service and the community
- indemnify: -20
- 'defend and ...': additional -20
- 'hold harmless': -0
- survives: additional -20
Law and government requests
How do services deal with government requests?
How long do they keep them?
Jurisdiction and governing laws
What is the jurisdiction, what laws govern the terms?
Cookies and related technologies
Cookies are files stored locally in your web browser containing identifiable information.
Easy to read
Are the terms easy to find and well written?
User information Transparency and education
The level of information provided by the service that is beneficial to the user.
can they transfer and sub-license your content to third parties?
Is your data a business asset?
Anonymity and Tracking
Are you being spied on?
Scope of the copyright license
Do you grant only the necessary rights?
Can you control your privacy?
Can you get your data back?
It must be in the terms, otherwise it's not a point because it's only a feature that they can remove any time they want.
Suspension and Censorship
Can they end your use of the service at any time?