DO NOT OPEN A NEW ISSUE! There's a new and better way to raise your question!!
We are moving to our new community forum: Travis CI Community! As part of this move, we’ll be able to better follow and reply to threads, along with making it easier for you to find solutions and answers. We’ll be making our best efforts to answer currently existing threads, or directing them to the new community forum.
Link to the Community Forum: https://travis-ci.community
For current outages and incidents such as slow network connections, subscribe to https://www.traviscistatus.com.
Other support issues may be directed to firstname.lastname@example.org where our support team will be glad to assist.