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Provide a way to configure/change the Sender Name based on the aliases #516

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x80486 opened this issue Aug 11, 2018 · 35 comments
Open

Provide a way to configure/change the Sender Name based on the aliases #516

x80486 opened this issue Aug 11, 2018 · 35 comments

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@x80486
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@x80486 x80486 commented Aug 11, 2018

Right now, the Sender Name is set at account level. If we happen to have an alias where we don't want to expose that name –for any reason(s)-, there is no way we can do that – or yes, there is: changing the account's Sender Name back and forth...really not an option.

This is one of the most important things that are currently missing in the service.

@armhub armhub added this to the Roadmap milestone Sep 20, 2018
@mpfau mpfau added the D label Nov 14, 2018
@mpfau
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@mpfau mpfau commented Nov 14, 2018

The user must be able to configure the names (not only the admin). The user name is not used as a name for the mail address anymore.

@x80486
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@x80486 x80486 commented Nov 14, 2018

I think so. I only have one user, so it's the admin.

This one was towards the ability to set a different "sender name" for all the registered e-mail addresses (including aliases). If you go to Settings > User Management, there is only one Sender name; the value there will be used for all outgoing e-mails, regardless of the alias in use.

I think that has to be fixed because not all aliases will/should use the same Sender name value – the same applies for the main account address.

@charlag charlag added this to Planned in Roadmap Project Jan 30, 2019
@itisafrickinhighlander
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@itisafrickinhighlander itisafrickinhighlander commented Aug 23, 2019

This suggestion is similar to what is normally present in the UX of provider or an e-mail client (which can do this independently from the provider):

image

A specific example (and compliant with the privacy mindset) would be this - one wants to create an identity which is not real (but sounds legit) for services where one does't feel comfortable sharing and/or is not required to provide a real name, but considers these services legitimate enough that one may want to still preserve some shape of form of an identity, especially when there is an e-mail correspondence (contacting support, sales,...).

In a nutshell, one can still do it, but only via aforementioned account-wide Sender name option in the settings, which I would be genuinely surprised if anyone had it filled in as it would "sign" every sent e-mail with that name, which we at that point we all could use just aliases with a standard firstname+surname syntax.

@jeffmcneill
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@jeffmcneill jeffmcneill commented Sep 25, 2019

This is the only issue stopping me from using Tutanota. I've got five aliases, but they have different names. Not being able to have a unique name per alias makes that functionality much less... functional. Creating and paying for five different accounts and then going through the login/logout logistics is not a great workaround. Any idea on when improving this feature is going to be available?

@C666PO
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@C666PO C666PO commented Oct 14, 2019

I just started using Tutanota and i'm not sure if i will continue. Protonmail allowed me to have a different sender name for each email as also filtering emails per email address. I think it is critical for tutanota to implement this feature. I really hope they do it soon. It's the only thing i miss in protonmail.

@0Ky
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@0Ky 0Ky commented Nov 22, 2019

@mpfau commented on Nov 14, 2018, 8:01 PM GMT+11:

The user must be able to configure the names (not only the admin). The user name is not used as a name for the mail address anymore.

Yes, a user can only configure 1 sender name per account (they can change the sender name to what ever they like).

The problem here is that all aliases use the same sender name, we want to assign different sender name simultaneously to every email aliases created by a single tutanota user.

It has been few years and this feature has not yet been implemented. This was proposed in 2015 or 2016 on tutanota.uservoice.com (website is not in service, there's an archived page with an idea title of Set a different «Name» for alias) with hundreds of likes and possibly thousands or more by now.

We have been informed that it was planned, but haven't heard anything since then...

@charlag
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@charlag charlag commented Nov 22, 2019

@0Ky what also to say about it other than "it's planned, look at the roadmap"?
Please take into account that some things from top of it are already implemented and are either in beta or about to be released

@tukiab
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@tukiab tukiab commented Dec 1, 2019

+1

@nikolayhg
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@nikolayhg nikolayhg commented Dec 12, 2019

+1! Feature in demand!

@szmt
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@szmt szmt commented Dec 18, 2019

+1 Essential!

@rtrind
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@rtrind rtrind commented Jan 4, 2020

+1, coming from a reddit topic where this was linked as the fix for the isolation of aliases being used as login alternatives from the main mail.

@JowanWorth
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@JowanWorth JowanWorth commented Jan 7, 2020

+1 actually this does matter, the alias is only practical at the moment if the account-level display name is removed entirely or set to something bland.

@exander77
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@exander77 exander77 commented Feb 7, 2020

What is the status? This is is really need for almost everybody to use their Tutanota account. It has been open for a year and a half.

@JimmyCushnie
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@JimmyCushnie JimmyCushnie commented Feb 7, 2020

I'm honestly baffled that this isn't in yet. Tutanota must not understand how important this feature is for business use.

@Joeyzo

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@ghost
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@ghost ghost commented Feb 22, 2020

I am also really in need of this feature, since I need my aliases to be confidential (not containing my name and surname). Changing back and forth is ridiculous.

@4jNsY6fCVqZv
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@4jNsY6fCVqZv 4jNsY6fCVqZv commented Mar 21, 2020

What does it take from a technical/developer perspective to implement this feature and thus solve the issue?

@JimmyCushnie
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@JimmyCushnie JimmyCushnie commented Mar 21, 2020

Basically nothing for the backend. The more difficult part is making the user interface for it.

@charlag
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@charlag charlag commented Mar 23, 2020

We need to make a database change, that's the main part. If there would be a UI it would be nice but that's not the biggest problem.

@JimmyCushnie
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@JimmyCushnie JimmyCushnie commented Mar 23, 2020

Why is it difficult to do something like this (pseudocode):

void SendEmail(EmailAddress senderAddress)
{
    var senderName = database.senderNames[senderAddress]
    Send(senderAddress, senderName)
}

I have almost no experience working with Tutanota-like programs, but I don't see why it would be hard at all to add alias names to the database.

@charlag
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@charlag charlag commented Mar 23, 2020

Short answer is that we need to move name from GroupInfo (if I remember correctly). There's currently no place to put them so we need to create this mapping. This may affect some other things like user management and creation so it ripples.
In theory it's not hard but it's something that needs time investment.

@JimmyCushnie
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@JimmyCushnie JimmyCushnie commented Mar 23, 2020

Fair enough.

I hope you get to this soon. For months I have been switching my "Sender Name" 2-3 times per day, which is quite annoying, not to mention error-prone.

@charlag
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@charlag charlag commented Mar 23, 2020

I get it (and can relate to this), thanks for the patience!

@CyberAndre
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@CyberAndre CyberAndre commented Jul 8, 2020

Me too is desperate for this feature. I can't get it together. It's a part of privacy in general. But also in just simple daily use. For example: In some official mail I want to use my first and last name. In private mail just my first name.

@goldsolitude
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@goldsolitude goldsolitude commented Sep 12, 2020

Another 1+ for this feature. Looking forward to when it is introduced. Until then I wont be able to use my real name on this service as I always go by my internet pseudonym wherever I sign up.

@finzzz
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@finzzz finzzz commented Oct 6, 2020

2 years and no progress, and they are making useless features like calendar. This and crypto payment are far more important than that.

@devJ0n
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@devJ0n devJ0n commented Nov 5, 2020

+1

@masvil
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@masvil masvil commented Nov 13, 2020

I've spent 1 hour looking for a way to change sender name according to alias. I've been thinking "it MUST be somewhere". Then I gave up, googled it and... here I am with my + 1.

@ryan-boder-zz
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@ryan-boder-zz ryan-boder-zz commented Nov 15, 2020

This is a big problem. Please prioritize this.

@JimmyCushnie
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@JimmyCushnie JimmyCushnie commented Nov 15, 2020

Seconded. It boggles my mind that this hasn't been added yet.

@akg83
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@akg83 akg83 commented Dec 30, 2020

1+

This is an important feature, in order to make the email aliases feature work for real life usages.

@red2tech
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@red2tech red2tech commented Feb 20, 2021

Actually there is a way to personalize the displayed name : and that is to not set up any account sender name (delete the current sender name or leave it blanck)

So, the system is forced to use whatever username you set up ( either username@tutanota.com or username@my_custom_domain.com

It's not perfect, as it's in all lowercase letters, but still it's better than a privacy breach

@masvil
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@masvil masvil commented Feb 20, 2021

It's not perfect, as it's in all lowercase letters, but still it's better than a privacy breach

Definitely! Good tip, thank you. That's a useful workaround waiting for a proper aliases' development.

I still wonder why this "feature" has still to be begged after 6 years instead of being considered as basic for any standard email service.

johnbotris added a commit that referenced this issue Mar 17, 2021
We enable sender name for aliases. In this version, if sending from an alias that doesn't have a sender name, it chooses the sender name of the account. It could be that we want to leave it empty in this case?

Also, I still need to handle sender names in the AddEmailAddressesPage of AddDomainWizard
@bedhub bedhub removed the D label Apr 16, 2021
@HitchRait
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@HitchRait HitchRait commented Apr 22, 2021

I know that this feature is still planned as many years before, my request is to re-prioritize it...
I just learned I've exposed sender name to those who should not know it. Pain.

@vaf-hub
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@vaf-hub vaf-hub commented May 4, 2021

It would probably be nice to also allow the configuration of different signatures depending on the chosen sender alias. I think, this can be an issue of its own, but it would be good to keep this in mind when making the required model changes.

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