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Get Broadcaster Subscriptions endpoint results is missing subscirptions that are present in "Download My Subscriber List" file #187

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csunday95 opened this issue Aug 5, 2020 · 2 comments
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done The bug or issue has been addressed duplicate This issue or pull request already exists product: api API endpoints in the "helix" namespace

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@csunday95
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Brief description
When using the Helix Get Broadcaster Subscriptions endpoint, the set of subscriptions obtained differs from the complete list of subscribers available for download from the Channel Analytics page of a broadcaster. This difference follows a strange pattern that all the missing subs are within packs of gifted subs; the larger the pack the more are missing.

How to reproduce

  • Use the Helix API Get Broadcaster Subscriptions endpoint as normal to obtain a list of all the broadcaster subscriptions
  • concurrently download the list of subscribers from a user's analytics page
  • compare the list of subscribers obtained via Helix to the list downloaded
  • in the test I was running, there were dozens of missing subscriptions with the strange correlation that all were within gifted sub packs of at least 5. The bulk of the missing subs were in a pack of 50.

Expected behavior

The Helix API endpoint for subscribers has a near exact correspondence with the downloaded sub list.

@csunday95 csunday95 added the product: api API endpoints in the "helix" namespace label Aug 5, 2020
@Brandin
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Brandin commented Aug 5, 2020

Also reported on #184 seems to be a recent active issue - not sure what changed

@lleadbet
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As noted above, this seems to be a duplicate of the issue of #184 which has since been resolved.

If you're still missing subscriptions, please reopen this and tag me- thanks!

@lleadbet lleadbet added done The bug or issue has been addressed duplicate This issue or pull request already exists labels Sep 16, 2020
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Labels
done The bug or issue has been addressed duplicate This issue or pull request already exists product: api API endpoints in the "helix" namespace
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