Hello, I am Tyler, an IT Professional π₯οΈπ¨βπ»π₯οΈ π» Information Technology Projects: osTicket (Help Desk Ticketing System) osTicket: Prerequisites and Installation osTicket: Post-Installation Configuration osTicket: Ticket Lifecycle Examples Microsoft Azure Creating Virtual Machines in Azure Portal Network Security Groups (NSGs) and Inspecting Network Protocol Traffic with Wireshark Microsoft Active Directory Configuring Active Directory within Azure VMs Managing Active Directory Accounts and Group Policy Virtual Private Network VPN Setup and Usage within Microsoft Azure Virtual Machines Tier-1 Troubleshooting Playbooks: Common Fixes Printers: Offline, Jams, and Drivers Wi-Fi: No Connection, Drops, and Speed ππ±π Connect with me: