Oneplus one: Cannot mount MTP #13

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NeoTheThird opened this Issue May 27, 2017 · 15 comments

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NeoTheThird commented May 27, 2017

r267
devel_rc-proposed

What happens:
Plugging in the Oneplus one to an Ubuntu computer does not mount or allow MTP.

Expected:
Being able to brows the phone contents with nautilus

It's possible that https://bugs.launchpad.net/ubports-fp2/+bug/1669905 is related to this bug.

Reported by https://launchpad.net/~joe.

tomoqv commented May 29, 2017

Seems related to my bug here: ubports#11

tomoqv commented May 29, 2017

Yes, and I should add that my OPO is only visible to a PC with developer mode off, but it still doesn't mount. Turning developer mode on, it is not even visible through lsusb.

tomoqv commented Jun 2, 2017

On 15.04/devel r10 I can finally mount my OPO, but only if I have developer mode set to disabled. When enabling developer mode, the device can't mount again. Seems like the dev mode settings button is inverted.
Regardless of developer mode setting, the device does not expose an adb interface.

@mariogrip mariogrip added this to the 15.04 OTA-1 milestone Jun 6, 2017

@mariogrip mariogrip closed this Jun 6, 2017

tomoqv commented Sep 20, 2017

This bug appears to have resurfaced lately. I noticed it today on devel r146. Reboot didn't fix it. Last time I connected my OPO to this PC it worked, but it may have been a couple of weeks ago.

@NeoTheThird NeoTheThird reopened this Sep 20, 2017

@NeoTheThird NeoTheThird added needs confirmation and removed bug labels Sep 20, 2017

tomoqv commented Oct 3, 2017

What is happening with this? Unfortunate regression of a function that is rather essential. I would very much like to have it back.

tomoqv commented Oct 5, 2017

Just to further some information on this issue.
Following shows in terminal when OPO (developer mode on) connected to my PC:

...:~$ lsusb
Bus 001 Device 002: ID 8087:8001 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 005: ID 8087:0a2a Intel Corp. 
Bus 002 Device 004: ID 04f2:0111 Chicony Electronics Co., Ltd KU-9908 Keyboard
Bus 002 Device 003: ID 05c6:6765 Qualcomm, Inc. 
Bus 002 Device 002: ID 045e:00d2 Microsoft Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Dito with developer mode off:

...:~$ lsusb
Bus 001 Device 002: ID 8087:8001 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 005: ID 8087:0a2a Intel Corp. 
Bus 002 Device 004: ID 04f2:0111 Chicony Electronics Co., Ltd KU-9908 Keyboard
Bus 002 Device 006: ID 05c6:6764 Qualcomm, Inc. A0001 Phone [OnePlus One]
Bus 002 Device 002: ID 045e:00d2 Microsoft Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Below still with developer mode off:

...:~$ adb devices
List of devices attached
 
...:~$ adb shell
error: device not found

And with developer mode on:

...:~$ adb devices
List of devices attached 
d9a48603	offline

tomoqv commented Oct 5, 2017

I have checked all the steps from this bug report: ubports#11

tomoqv commented Oct 5, 2017

Yeah, and once in a while I get:

...:~$ adb devices
List of devices attached 
d9a48603	device

Then I can do adb pull /home/phablet/whatever_file, but MTP still doesn't work.

tomoqv commented Oct 6, 2017

With devel r170 (today) there is some progress. Still no MTP, but I can now adb shell into the device again.

tomoqv commented Nov 6, 2017

I can see that this is still marked as "needs confirmation". Does that mean it works on other OPOs? The problem persists for me in devel r203.

Voltcab commented Nov 6, 2017

Hello, yes, I have the same problem. My phone is recognized but it is impossible to open it on my PC. I can't transfer my files. I will follow with you the evolution. I hope there will be a quick solution...

stekalb commented Nov 6, 2017

Also an issue on my bacon. (r204)

@Flohack74 Flohack74 added bug and removed needs confirmation labels Nov 6, 2017

@Flohack74 Flohack74 removed this from the 15.04 OTA-1 milestone Nov 6, 2017

Same issue on my phone

@Flohack74 Flohack74 added the team: hal label Dec 18, 2017

I can confirm this is still a bug. Not how I can help but happy to try. This has been fixed previously I know but keeps cropping up. Not sure why

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