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MMS not working at all #276

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GithubGrisen opened this issue Sep 26, 2017 · 21 comments
Open

MMS not working at all #276

GithubGrisen opened this issue Sep 26, 2017 · 21 comments
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@GithubGrisen
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  • Device: Bacon
  • Channel: Stable
  • Build: 15.04 OTA2 - build number ? (Where do I find that?)

Steps to reproduce

  1. ... Send MMS
  2. ... Recieve MMS
  3. ...

Expected behavoir

MMS's should be sent and recieved
...

Actual behavior

Sending a picture from the messaging app gets a red circle to the left saying Fejl (Danish for error)
I don't recieve any MMS's at all
...

Logfiles and additional information

I have checked th APN-settings, and they are correct. I'm using the danish operator TDC.
I can attach logfiles upon request, but which files are necessary?
...

@mihaelmilea
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I don't think it ever worked for me... turbo, devel, r36.

@Flohack74
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Flohack74 commented Sep 30, 2017

Neither does it work on E5 - well thats strange, people reported it worked for them. We need to take a look at this soon. Also see #12

@Flohack74 Flohack74 added the bug label Sep 30, 2017
@ernesst
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ernesst commented Sep 30, 2017

Fyi on N5, latest devel MMS works fine

@alexanderisme
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On Bq 4.5 with the canonical image it works... Have you the mobile data turned on ?

@Flohack74
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Yes mobile data is always on. I will try on N5 too. Can it be that the provider parameters are not detected automatically (from SIM card)? I remember that providers are sending out "configuration SMS" to get this done. Probably UT cannot understand them.

@mihaelmilea
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I have mine configured manually with the parameters from the provider's website and it's still not working...

@tomoqv
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tomoqv commented Nov 6, 2017

The MMS functionality on Ubuntu Touch seems to depend on telecom operator. I recently switched from Tele2 (Sweden) to Telenor and now MMS works on my OPO.

@Flohack74
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Does anyone of you uses 2 SIM cards? This seems to make the problem more complicated. My GF is using T-Mobile with one SIM-card, and I have T-Mobile, too, but with 2 cards. She can send MMS (Did not see receiving), but I cant neither.

@Flohack74 Flohack74 added the device: bacon OnePlus One label May 30, 2018
@Flohack74
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Guys can we please retest this with some 16.04 devices? my OPO is unfortunately on 15.04 as daily.

@tomoqv
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tomoqv commented May 30, 2018

It seems not to work on my Pro 5 with Comviq. I will try with Telenor as well as soon as I have the time.

@GithubGrisen
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I have an OPO on 16.04, but it's been a while since I used it. I just updated it, but is that enough?

@Flohack74
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Yes, you should see a build number close to 300? :)

@GithubGrisen
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If you're referring to (r103) I think we're a wee bit off :-)

@GithubGrisen
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GithubGrisen commented May 30, 2018

Just tried r305, and neither send nor recieve works. This is on the danish TDC network. SMS works fine..

@trickyut
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trickyut commented Jul 16, 2018

I can confirm that the issue is still not solved.
I'm running 16.04(2018-W28) on my OPO and i cannot send/receive MMS.

Published using Logviewer for Ubuntu Touch
From file /home/phablet/.cache/upstart/application-legacy-messaging-app-.log:
file:///usr/share/messaging-app//Messages.qml:459: TypeError: Cannot call method 'sendMessage' of null
file:///usr/share/messaging-app//Messages.qml:459: TypeError: Cannot call method 'sendMessage' of null
file:///usr/share/messaging-app//Messages.qml:459: TypeError: Cannot call method 'sendMessage' of null
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QList, ) to property: "attachments"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QVariantMap, QMap()) to property: "chatRoomInfo"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(int, 1) to property: "count"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QString, "2018-07-16") to property: "date"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QString, "2018-07-16T07:37:53Z-1") to property: "eventId"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(int, 0) to property: "informationType"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QString, "2018-07-16T07:37:53Z-1") to property: "lastEventId"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QDateTime, QDateTime(2018-07-16 09:37:53.000 CEST Qt::TimeSpec(LocalTime))) to property: "lastEventTimestamp"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QString, "") to property: "message"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(int, 3) to property: "messageStatus"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(int, 1) to property: "messageType"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(bool, false) to property: "newEvent"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QString, "2018-07-16T09:37:53.766") to property: "readTimestamp"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QString, "self") to property: "senderId"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QString, "") to property: "subject"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(QDateTime, QDateTime(2018-07-16 09:37:53.000 CEST Qt::TimeSpec(LocalTime))) to property: "timestamp"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(int, 0) to property: "type"
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Components/1.3/AdaptivePageLayout.qml:708:9: QML PageWrapper: Could not assign value: QVariant(int, 0) to property: "unreadCount"
file:///usr/share/messaging-app//Messages.qml:74: TypeError: Cannot read property 'length' of null
file:///usr/share/messaging-app//Messages.qml:1561: TypeError: Cannot read property 'length' of null
file:///usr/share/messaging-app//ComposeBar.qml:186:5: QML Row: Binding loop detected for property "width"
file:///usr/share/messaging-app//Messages.qml:118:32: Unable to assign [undefined] to QString
file:///usr/share/messaging-app//AttachmentsDelegate.qml:23:1: QML AttachmentsDelegate: Binding loop detected for property "attachments"
"ofono/ofono/account0" "2018-07-16T07:39:01Z-2" "/org/freedesktop/Telepathy/Connection/ofono/ofono/connection_e6222efab56e49d59e5181acc97e2dc4/TextChannel0" QMap(("chatType", QVariant(int, 1))("participantIds", QVariant(QStringList, ("xxxxxxxxx")))("threadId", QVariant(QString, "xxxxxxxxx"))("x-canonical-tmp-files", QVariant(bool, true)))
adding channel "/org/freedesktop/Telepathy/Connection/ofono/ofono/connection_e6222efab56e49d59e5181acc97e2dc4/TextChannel0"
file:///usr/share/messaging-app//AttachmentsDelegate.qml:23:1: QML AttachmentsDelegate: Binding loop detected for property "attachments"
file:///usr/share/messaging-app//Messages.qml:118:32: Unable to assign [undefined] to QString
file:///usr/share/messaging-app//Messages.qml:118:32: Unable to assign [undefined] to QString
file:///usr/share/messaging-app//AttachmentsDelegate.qml:23:1: QML AttachmentsDelegate: Binding loop detected for property "attachments"
file:///usr/share/messaging-app//Messages.qml:1185: TypeError: Cannot read property 'accountId' of null
file:///usr/share/messaging-app//Messages.qml:1458: TypeError: Cannot read property 'type' of null
file:///usr/share/messaging-app//ComposeBar.qml:512: TypeError: Cannot read property 'accountId' of null
file:///usr/share/messaging-app//Messages.qml:729: TypeError: Cannot read property 'active' of null
file:///usr/share/messaging-app//Messages.qml:736: TypeError: Cannot read property 'active' of null
file:///usr/share/messaging-app//Messages.qml:119: TypeError: Cannot read property 'title' of null
file:///usr/share/messaging-app//Messages.qml:60: TypeError: Cannot read property 'active' of null
file:///usr/share/messaging-app//Messages.qml:52: TypeError: Cannot read property 'active' of null
file:///usr/share/messaging-app//Messages.qml:44: TypeError: Cannot read property 'active' of null
[PERFORMANCE]: Last frame took 33 ms to render.
[PERFORMANCE]: Last frame took 46 ms to render.
[PERFORMANCE]: Last frame took 54 ms to render.
QObject::startTimer: Timers cannot be started from another thread

@Thieb67k
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Thieb67k commented Dec 14, 2018

Hello,
It seems to be similar to #12 and #976 .
I have the same issue with LGE Nexus 4 (OTA-5 and OTA-6).

@giiba
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giiba commented May 1, 2019

I just got a new OPP and had this exact issue. MMS messages would just fail and I could not receive them. Then I started digging in apn settings and everything looked fine... but still nothing worked.

Then I noticed a tiny white box on the white background, I touched it and pop up came a little green check mark. Now MMS seems to be working, sending and receiving fine.

I think this bug may just be down to the apn being set and then not activated by default.

See:
screenshot20190501_063351397
On a fresh install, that little box was unchecked?

@Flohack74
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I was already wondering whats the point of that checkboxes. They might have overdesigned this dialog completly, and now nobody understands how to use that. So yes, it might change smth but my impression was it does not do that. But maybe it works for you :)

@giiba
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giiba commented May 2, 2019

I cannot say this has been thoroughly tested, but initial results point to my solution being being that funny little box.

@Flohack74
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Bummer, seems my carrier does not even offer MMS. I am out for testing I gues...

@greskom
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greskom commented May 3, 2019 via email

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