MMS not working at all #276

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GithubGrisen opened this Issue Sep 26, 2017 · 8 comments

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6 participants
  • Device: Bacon
  • Channel: Stable
  • Build: 15.04 OTA2 - build number ? (Where do I find that?)

Steps to reproduce

  1. ... Send MMS
  2. ... Recieve MMS
  3. ...

Expected behavoir

MMS's should be sent and recieved
...

Actual behavior

Sending a picture from the messaging app gets a red circle to the left saying Fejl (Danish for error)
I don't recieve any MMS's at all
...

Logfiles and additional information

I have checked th APN-settings, and they are correct. I'm using the danish operator TDC.
I can attach logfiles upon request, but which files are necessary?
...

I don't think it ever worked for me... turbo, devel, r36.

Owner

Flohack74 commented Sep 30, 2017

Neither does it work on E5 - well thats strange, people reported it worked for them. We need to take a look at this soon. Also see #12

@Flohack74 Flohack74 added the bug label Sep 30, 2017

ernesst commented Sep 30, 2017

Fyi on N5, latest devel MMS works fine

On Bq 4.5 with the canonical image it works... Have you the mobile data turned on ?

Owner

Flohack74 commented Sep 30, 2017

Yes mobile data is always on. I will try on N5 too. Can it be that the provider parameters are not detected automatically (from SIM card)? I remember that providers are sending out "configuration SMS" to get this done. Probably UT cannot understand them.

I have mine configured manually with the parameters from the provider's website and it's still not working...

tomoqv commented Nov 6, 2017

The MMS functionality on Ubuntu Touch seems to depend on telecom operator. I recently switched from Tele2 (Sweden) to Telenor and now MMS works on my OPO.

Owner

Flohack74 commented Dec 25, 2017

Does anyone of you uses 2 SIM cards? This seems to make the problem more complicated. My GF is using T-Mobile with one SIM-card, and I have T-Mobile, too, but with 2 cards. She can send MMS (Did not see receiving), but I cant neither.

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