[bug] Physical buttons not always working (not hardware related)

[uvjim]

Is there an existing issue for this?

• I have searched the existing issues

Description

Originally reported here: https://unfolded.community/t/physical-buttons/1012

I’m creating an integration to control my Virgin Media TiVo. However, when I assign a media player action to a physical button it doesn’t work - no event is seen by the integration. However, if I add the same action to a soft button on the touch screen it works fine.

I have tried restarting the activity just in case that was a problem, but that doesn’t seem to be the case.

I have mapped an action from the Android TV integration to a physical button, and that works.

Is there anything special that I need to do in my integration to allow physical buttons to be used?

I may have narrowed this down a little more. If I create a button entity in my integration and map that to a physical button - it works.

Any action from a media player entity from my integration does not seem to work when mapped to a physical button, but does when it is mapped to a button on the touch screen.

I'm not sure if this might be related to the following: -

• Web Configurator Hard Buttons Not Saving #229 (although mine seemingly save as I have tested actions from other media entities using UC provided integrations)
• https://unfolded.community/t/ir-learned-codes-to-hard-buttons-help/1020/2

How to Reproduce

Using a custom integration the provides a media player...

1. Add the media player to an activity
2. Map a physical button to an action from the media player
3. Stop the activity on the remote (if it was started)
4. Start the activity on the remote

Expected behavior

Physical buttons to work with the media player entity from the custom integration.

System version

1.5.2

What part of the system affected by the problem?

No response

Additional context

No response

[zehnm]

I can't reproduce this and retested it with creating a new activity, adding a media-player and physical button mappings:

However, in 1.5.2 there's currently a UI bug where the physical buttons can be blocked after stopping an activity. If this happens, then UI navigation like up / down and switching profile pages with left / right also don't work anymore.

@uvjim please check if you are affected of the "button block" after stopping an activity. If that's not the case I need more information on how to reproduce your issue:

• Activity data from GET /api/activities/:entityId response
• Media-player entity data from GET /api/entities/:entityId response

[uvjim]

I don't think this is a symptom of the button block because, as I mentioned, I can add a mapping for the android TV integration and that works.

I'll try and get some more info using the details you mention.

It's not a daily driver yet so it shouldn't cause too many issues. I just need to find the time to get it done.

[Kamblian]

I have exactly the same behavior.

Remote Two System version is 1.5.2.
Core-Version of Home Assistant is 2023.11.3, running in a container on a Raspberry Pi 3B+.

Here my used integrations and entities:

• Home Assistant Integration provided by Remote Two
• Within Home Assistant: Spotify-Integration and its mediaplayer-entity
• Within Home Assistant: Mopidy-Integration from HACS and its mediaplayer-entity
• Button-entity created in Home Assistant

Observations when inside an activity:

• Mediaplayer-commands don't work when assigned to physical buttons. When assigning the same command (play/pause for example) to a soft-button on the screen, the commands work
• The button-entity I created for testings works as well on both physical and soft buttons in the same activity
  
• Same behavior even if I create an activity with only 1 device/entity (for example mediaplayer for Mopidy)
• Strange: when I open the automatically created entity-interface of the mediaplayer (for Mopidy and Spotify) the physical buttons work normally (for example play/pause or next)

If you need the information as you've described above, please give me a short explanation how to get and provide the GET /api/activities/:entityId and GET /api/entities/:entityId responses.

[uvjim]

@zehnm - hopefully this is what you are looking for.

/api/activities/:entityId

{
	"entity_id": "uc.main.2b73e863-4542-4572-81df-2ab18b073ece",
	"entity_type": "activity",
	"integration_id": "uc.main",
	"name": {
		"en": "Watch TV"
	},
	"icon": "uc:activity",
	"features": [
		"start"
	],
	"description": {
		"en": ""
	},
	"options": {
		"button_mapping": [
			{
				"button": "BACK"
			},
			{
				"button": "HOME"
			},
			{
				"button": "VOICE"
			},
			{
				"button": "VOLUME_UP",
				"short_press": {
					"cmd_id": "media_player.volume_up",
					"entity_id": "uc_androidtv_driver.main.FC017C39709A",
					"params": {}
				}
			},
			{
				"button": "VOLUME_DOWN",
				"short_press": {
					"cmd_id": "media_player.volume_down",
					"entity_id": "uc_androidtv_driver.main.FC017C39709A",
					"params": {}
				}
			},
			{
				"button": "GREEN"
			},
			{
				"button": "DPAD_UP"
			},
			{
				"button": "YELLOW"
			},
			{
				"button": "DPAD_LEFT"
			},
			{
				"button": "DPAD_MIDDLE",
				"short_press": {
					"cmd_id": "media_player.cursor_enter",
					"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec",
					"params": {}
				}
			},
			{
				"button": "DPAD_RIGHT"
			},
			{
				"button": "RED"
			},
			{
				"button": "DPAD_DOWN"
			},
			{
				"button": "BLUE"
			},
			{
				"button": "CHANNEL_UP",
				"short_press": {
					"cmd_id": "media_player.channel_up",
					"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec",
					"params": {}
				}
			},
			{
				"button": "CHANNEL_DOWN",
				"short_press": {
					"cmd_id": "media_player.channel_down",
					"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec",
					"params": {}
				}
			},
			{
				"button": "MUTE",
				"short_press": {
					"cmd_id": "media_player.mute_toggle",
					"entity_id": "uc_androidtv_driver.main.FC017C39709A",
					"params": {}
				}
			},
			{
				"button": "PREV"
			},
			{
				"button": "PLAY"
			},
			{
				"button": "NEXT"
			},
			{
				"button": "POWER"
			}
		],
		"included_entities": [
			{
				"entity_commands": [
					"media_player.on",
					"media_player.off",
					"media_player.volume",
					"media_player.volume_up",
					"media_player.volume_down",
					"media_player.mute_toggle",
					"media_player.play_pause",
					"media_player.next",
					"media_player.previous",
					"media_player.home",
					"media_player.back",
					"media_player.channel_up",
					"media_player.channel_down",
					"media_player.cursor_up",
					"media_player.cursor_down",
					"media_player.cursor_left",
					"media_player.cursor_right",
					"media_player.cursor_enter",
					"media_player.select_source"
				],
				"entity_id": "uc_androidtv_driver.main.FC017C39709A",
				"entity_type": "media_player",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Android TV"
					}
				},
				"name": {
					"en": "KD-65XF9005"
				}
			},
			{
				"entity_commands": [
					"media_player.channel_up",
					"media_player.channel_down",
					"media_player.function_red",
					"media_player.function_green",
					"media_player.function_yellow",
					"media_player.function_blue",
					"media_player.cursor_up",
					"media_player.cursor_down",
					"media_player.cursor_left",
					"media_player.cursor_right",
					"media_player.cursor_enter",
					"media_player.fast_forward",
					"media_player.home",
					"media_player.back",
					"media_player.menu",
					"media_player.on",
					"media_player.off",
					"media_player.play_pause",
					"media_player.previous",
					"media_player.rewind",
					"media_player.stop"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec",
				"entity_type": "media_player",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_guide",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: Guide"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_info",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: Info"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num0",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 0"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num1",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 1"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num2",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 2"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num3",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 3"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num4",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 4"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num5",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 5"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num6",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 6"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num7",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 7"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num8",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 8"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num9",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: 9"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_record",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: Record"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_thumbsdown",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: Thumbs Down"
				}
			},
			{
				"entity_commands": [
					"button.push"
				],
				"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_thumbsup",
				"entity_type": "button",
				"integration": {
					"icon": "uc:integration",
					"name": {
						"en": "Virgin Media TiVo (NEW DEV)"
					}
				},
				"name": {
					"en": "Lounge TiVo: Thumbs Up"
				}
			}
		],
		"prevent_sleep": false,
		"sequences": {
			"off": [],
			"on": []
		},
		"user_interface": {
			"pages": [
				{
					"grid": {
						"height": 5,
						"width": 3
					},
					"items": [
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_guide",
								"params": {}
							},
							"icon": "custom:television-guide-custom__1_.png",
							"location": {
								"x": 2,
								"y": 4
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "media_player.previous",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec",
								"params": {}
							},
							"icon": "custom:swap-horizontal-bold-custom__1_.png",
							"location": {
								"x": 1,
								"y": 4
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num0",
								"params": {}
							},
							"icon": "custom:numeric-0-custom.png",
							"location": {
								"x": 1,
								"y": 3
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num1",
								"params": {}
							},
							"icon": "custom:numeric-1-custom.png",
							"location": {
								"x": 0,
								"y": 0
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num2",
								"params": {}
							},
							"icon": "custom:numeric-2-custom.png",
							"location": {
								"x": 1,
								"y": 0
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num3",
								"params": {}
							},
							"icon": "custom:numeric-3-custom.png",
							"location": {
								"x": 2,
								"y": 0
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num5",
								"params": {}
							},
							"icon": "custom:numeric-5-custom.png",
							"location": {
								"x": 1,
								"y": 1
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num4",
								"params": {}
							},
							"icon": "custom:numeric-4-custom.png",
							"location": {
								"x": 0,
								"y": 1
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num6",
								"params": {}
							},
							"icon": "custom:numeric-6-custom.png",
							"location": {
								"x": 2,
								"y": 1
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num8",
								"params": {}
							},
							"icon": "custom:numeric-8-custom.png",
							"location": {
								"x": 1,
								"y": 2
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num9",
								"params": {}
							},
							"icon": "custom:numeric-9-custom.png",
							"location": {
								"x": 2,
								"y": 2
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_num7",
								"params": {}
							},
							"icon": "custom:numeric-7-custom.png",
							"location": {
								"x": 0,
								"y": 2
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_info",
								"params": {}
							},
							"icon": "custom:information-variant-custom__1_.png",
							"location": {
								"x": 2,
								"y": 3
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "button.push",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec_record",
								"params": {}
							},
							"icon": "custom:record-rec-custom.png",
							"location": {
								"x": 0,
								"y": 3
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						},
						{
							"command": {
								"cmd_id": "media_player.stop",
								"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec",
								"params": {}
							},
							"icon": "custom:stop-custom.png",
							"location": {
								"x": 0,
								"y": 4
							},
							"size": {
								"height": 1,
								"width": 1
							},
							"type": "icon"
						}
					],
					"name": "New page",
					"page_id": "main"
				}
			]
		}
	},
	"attributes": {
		"state": "ON"
	},
	"enabled": true
}

/api/entities/:entityId

{
	"entity_id": "uvjim_virginmediatv_dev_driver.main.fc5273bf14cd49d3b54cd4700b9771ec",
	"device_class": "set_top_box",
	"entity_type": "media_player",
	"integration_id": "uvjim_virginmediatv_dev_driver.main",
	"name": {
		"en": "Lounge TiVo"
	},
	"features": [
		"channel_switcher",
		"color_buttons",
		"dpad",
		"fast_forward",
		"home",
		"menu",
		"on_off",
		"play_pause",
		"previous",
		"rewind",
		"stop"
	],
	"description": {},
	"options": null,
	"attributes": {
		"state": "UNKNOWN"
	},
	"enabled": true
}

[uvjim]

@zehnm - still an issue in v1.6.0

[Kamblian]

Same for me. The issue has been mentioned by other users on discord in between (for example today in #development). Always related to the use of "Universel media player" in Home Assistant.

Here is the requested information for my test-case:

/api/activities/:entityId

`{"entity_id":"uc.main.cf87c966-66d5-4ccc-92d2-fae87cfc1661","entity_type":"activity","integration_id":"uc.main","name":{"en":"test","de":"test"},"icon":"uc:activity","features":["start"],"options":{"button_mapping":[{"button":"BACK"},{"button":"HOME"},{"button":"VOICE"},{"button":"VOLUME_UP"},{"button":"VOLUME_DOWN"},{"button":"GREEN"},{"button":"DPAD_UP"},{"button":"YELLOW"},{"button":"DPAD_LEFT"},{"button":"DPAD_MIDDLE"},{"button":"DPAD_RIGHT"},{"button":"RED"},{"button":"DPAD_DOWN"},{"button":"BLUE"},{"button":"CHANNEL_UP"},{"button":"CHANNEL_DOWN"},{"button":"MUTE"},{"button":"PREV"},{"button":"PLAY","short_press":{"cmd_id":"media_player.play_pause","entity_id":"hass.main.media_player.mopidy","params":{}}},{"button":"NEXT","short_press":{"cmd_id":"button.push","entity_id":"hass.main.input_button.taste","params":{}}},{"button":"POWER"}],"included_entities":[{"entity_id":"hass.main.input_button.taste","entity_type":"button","integration":{"icon":"uc:integration","name":{"en":"Home Assistant"}},"name":{"en":"Taste"}},{"entity_id":"hass.main.media_player.mopidy","entity_type":"media_player","icon":"uc:radio","integration":{"icon":"uc:integration","name":{"en":"Home Assistant"}},"name":{"de":"Mopidy","en":"Mopidy"}}],"prevent_sleep":true,"sequences":{"off":[],"on":[]},"user_interface":{"pages":[{"grid":{"height":6,"width":4},"items":[{"command":{"cmd_id":"media_player.play_pause","entity_id":"hass.main.media_player.mopidy","params":{}},"icon":"uc:play-pause","location":{"x":1,"y":4},"size":{"height":1,"width":2},"type":"icon"},{"command":{"cmd_id":"button.push","entity_id":"hass.main.input_button.taste","params":{}},"icon":"uc:power-on","location":{"x":1,"y":5},"size":{"height":1,"width":2},"type":"icon"}],"name":"New page","page_id":"main"}]}},"attributes":{"state":"OFF"},"enabled":true}`

/api/entities/:entityId

`{"entity_id":"hass.main.media_player.mopidy","device_class":"speaker","entity_type":"media_player","integration_id":"hass.main","name":{"de":"Mopidy","en":"Mopidy"},"icon":"uc:radio","features":["volume","select_source","mute","unmute","play_pause","stop","next","previous","repeat","shuffle","seek","media_duration","media_position","media_title","media_artist","media_album","media_image_url","media_type"],"description":{},"options":null,"attributes":{"media_album":"Radio Swiss Pop","media_artist":"Radio Swiss Pop","media_image_url":"http://homeassistant.local:8123/api/media_player_proxy/media_player.mopidy?token=7a00556f504043e6e80e0b43f0baba5aab34ee3325106086635c20a8845852f9&cache=94d3a54850d2aa7f","media_position":0,"media_title":"Aretha Franklin - I Say A Little Prayer","media_type":"music","muted":false,"repeat":"OFF","shuffle":false,"source_list":["christian_power_praise","energy_bern","flashbackfm","gospeldance","lifechannel","radiosender","srf1","srf2","srf3","srf4info","swissclassic","swissjazz","swisspop"],"state":"ON","volume":80},"enabled":true}`

[albaintor]

Same problem here I don’t know if it is only related to home assistant integration.
One workaround : if I map a soft button to the media player entity, it unlocks the physical buttons

[uvjim]

@zehnm - still an issue in v1.6.4. Is there any more logs/information that you need to help pinpoint this?

[Kamblian]

Yes, still an issue in v1.6.4 for me too. I've tried to do a factory-reset of the remote as recommended in Discord, but that didn't change anything: hass-media-player-commands still work when assigned to soft buttons, they don't when assigned to hard buttons. Another recommendation on Discord was to assign a command (which is assigned to a hard button) in parallel to a soft button. This should unlock the function of the hard button. Doesn't work for me neither.

[Quinterly]

Still an issue for me as well.

[Quinterly]

Another firmware update with no fix. I have no idea what's required to get UC to actually pay attention to a critical bug.

[zehnm]

Unfortunately we still can't reproduce this error. I'm also using the Home Assistant integration on a daily basis with working physical buttons. This must be something quite specific, and we certainly fix it once identified.

Please post log files when you press configured buttons which don't work. Services: core service, user interface app and the involved integrations if you are not using an external custom integration.

@Quinterly please provide more information. Which integrations are you using and what entities are included in the activity?
Posting the full activity data from the API call /api/activities/:entityId, as others did, will help trying to identify a pattern.