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User unable to proceed after selecting free plan for new deployment. #3447

Obadha2 opened this Issue Dec 7, 2018 · 0 comments


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Obadha2 commented Dec 7, 2018

Describe the bug
Unable to select plan and proceed to opening newly created deployment.

Where was the bug observed
Right after creating new deployment, following tutorial and selecting Free plan.

To Reproduce
Steps to reproduce the behavior:

  1. Go to
  2. Log in as (newly created) user.
  3. Click on Sign Up for free plan (Ushahidi Demo).
  4. New page open with error message (See attached screenshot).

Expected behavior
On selecting plan, should redirect user to their profile or give more information. Nothing should go wrong.

screenshot from 2018-12-07 16-49-59

URL / Environment where this happened

Desktop Hardware Details (please complete the following information):

  • OS: [Ubuntu 18.04 LTS]
  • Browser [Chrome]
  • Version [ 71.0.3578.80 (Official Build) (64-bit)]

Additional context
Page had been sitting idle for several minutes from logging in. Perhaps account expiry due to inactivity?

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