[BUG] Cannot add SFTP Backup Destination

[eakteam]

SFTP destination cannot be added to both normal and V2 Backups

Error:

Host uXXXXXX.your-storagebox.de not found in /root/.ssh/known_hosts
End Of File (EOF). Exception style platform.

command: /usr/bin/ssh
args: ['/usr/bin/ssh', '-o', 'StrictHostKeyChecking=no', '-p', '22', 'uXXXXXX@u388560.your-storagebox.de', 'mkdir ~/.ssh || rm -f ~/.ssh/temp && rm -f ~/.ssh/authorized_temp && cp ~/.ssh/authorized_keys ~/.ssh/temp || chmod 700 ~/.ssh || chmod g-w ~']
buffer (last 100 chars): b''
before (last 100 chars): b'ssh: connect to host uXXXXXX.your-storagebox.de port 22: Cannot assign requested address\r\r\n'
after:

[usmannasir]

this problem on same server? can you provide sftp login ?

[eakteam]

this problem on same server? can you provide sftp login ?

Yes, in the same server. I have sent the SFTP login at the same ticket as before.

[usmannasir]

i will close this issue, as it seems a problem with your sftp access (mentioned on ticket)

[usmannasir]

you have this enabled ? SSH Support

[eakteam]

you have this enabled ? SSH Support

I can connect through other apps, but not from CyberPanel.

[usmannasir]

Yes because CyberPanel must need SSH access enabled.

[eakteam]

Yes because CyberPanel must need SSH access enabled.

So what we should do to solve that?

[usmannasir]

enable SSH acces, update CyberPanel and try again.