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Missing room name, fixed by clear cache #8246

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lampholder opened this issue Jan 24, 2019 · 6 comments

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@lampholder
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commented Jan 24, 2019

I loaded Riot and instead of the room name I saw 'Random Participant and 3788 Others'

@aaronraimist

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commented Jan 26, 2019

I've never had this problem but this is probably the most commonly asked about issue. Often in busy rooms people will ask what room they are in, usually thinking that it is either some kind of spam room they were auto joined to or some room they forgot they joined or something. Most of the time asking them to clear cache and reload fixes it.

I assume this is a LL bug and I think it definitely should be P1.

@lukebarnard1

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commented Jan 26, 2019

I joined with a new account and got this on two of three rooms I joined to begin with. Will rageshake!

Edit: "Clear cache and reload" worked a charm.

@aaronraimist

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commented Feb 1, 2019

Just got this on my matrix.org account, rageshake sent.

@jryans jryans changed the title Client/server status mismatch. Missing room name, fixed by clear cache Feb 21, 2019

@aaronraimist

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commented Apr 3, 2019

I've added a $200 bounty to encourage a community member to work on this issue. https://freedomsponsors.org/issue/850/missing-room-name-fixed-by-clear-cache?alert=SPONSOR#sponsors

Even don't experience it regularly myself, it is one of the most common issues I see people complain about and it leads people to think that Riot is extremely broken. Most think Riot auto joined them to some spam room or something and it is extremely off-putting for a non technical user. The bounty expires on 2020-01-01.

If a New Vector employee solves the issue while at work, I will reallocate this bounty to another issue. If a core team member wants to solve this with their community hat on then they can choose to take the bounty.

@loru

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commented Apr 17, 2019

Same issue for me
Screen Shot 2019-04-17 at 6 25 54 PM

@sunshineo

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commented Apr 26, 2019

Hi @aaronraimist, I made a Github bot and a website similar to the https://freedomsponsors.org/ you are using. The Github bot can automatically add a comment to every new issue with a link to a website that encourages people to add reward. (It adds a link to existing open issues when you install). It automatically comments on the issue and tag people when anyone gives a reward, claim the rewards, and approve a reward. Automatically label issues with rewards so you know what is really important for your users.

I wonder if you or the owner of this repo would like to try it. It's in beta now, I'm looking for people to give it a try.

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