diff --git a/documentation/onboarding.md b/documentation/onboarding.md
index 2746ce241..6cb5499b6 100644
--- a/documentation/onboarding.md
+++ b/documentation/onboarding.md
@@ -16,7 +16,75 @@ Please read the [ARIA WG Process Document](process.md)
 * add **Channels**, "#aria"
 
 ### IRC command cheat sheet
-* [ARIA Issue 1404](https://github.com/w3c/aria/issues/1401#issuecomment-786384070)
+When you first enter the channel, type:
+`present+`
+
+Commands anyone can use:
+```
+q+  (to add yourself to the speaker queue)
+q+ to say [what you want to say]  (to add yourself to the speaker queue with reminder message)
+ack me  (acknowledge oneself from the speaker queue (used when you speak - often the chair will do this)
+ack ja  (acknowledge james from the q)
+q- (remove from the q - use if you decide you no longer want to speak)
+q?  (to find out if anyone is on the q)
+
+[More Advanced IRC commands (rarely used)](https://www.w3.org/2001/12/zakim-irc-bot.html#speakerqueue).
+
+s/old text/new text/  (to replace something that was typed. Make sure "old text" is unique)
+s/old text//  (to delete "old text")
+
+/me message  (sends message to channel without adding to minutes. Adds * prefix, i.e.)
+* joanie says Zakim is named after a bridge in Boston and pronounced Zay come
+```
+
+These are the commands to set up a meeting
+```
+/invite zakim
+zakim, start meeting
+agendabot, find agenda
+meeting: ARIA WG
+chair: JamesNurthen
+agenda? (to list the agenda items - chair usually enters agenda using `agenda+ item`)
+```
+
+Scribing commands used during the call:
+```
+scribe: [your nickname]
+zakim, next item
+zakim, close this item   (might need this if we try to move to the next item too soon)
+zakim, take up item 6   (might need this to go directly to a specific item)
+
+topic: topic name  (ARIA WG doesn't use this, but APG does)
+github: [github issue url]  (adds current topic discussion to github issue)
+agenda+ [topic to add to agenda]
+```
+
+When scribing conversation, tab key will (usually - if the user in IRC and the IRC client supports it) complete the person's name after 2 or 3 letters, for example:
+```
+ja[tab] completes to jamesn: 
+jc[tab] completes to jcraig: 
+```
+
+Scribing commands used at the end of the call to prepare the minutes:
+```
+zakim, end meeting 
+```
+If the minutes need correcting 
+```
+present+ name  (if anyone who was on the call is missing from the list)
+present- name  (if someone is added twice for example)
+regrets+ name  (for anyone who sent regrets)
+rrsagent, make minutes (re-makes the minutes)
+```
+
+Open the minutes link in a new tab, and check that they look ok (may need to refresh several times).
+If all is well, email minutes link to group (I usually just reply to the agenda email).
+If anything is missing, add it, and then `rrsagent, make minutes` again.
+
+The following links have way too much information, but here they are for completeness:
+- https://www.w3.org/wiki/IRC
+- https://www.w3.org/2002/03/RRSAgent
+- https://www.w3.org/2001/12/zakim-irc-bot
 
 ## ARIA Github Repository
 * [ARIA Github Repo URL](https://github.com/w3c/aria)