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events:
switchboard_queued_calls_updated:
summary: Update of the list of queued calls in a switchboard
description: Sent when a call is queued, hung up while in queue or answered
routing_key: switchboards.{switchboard_uuid}.calls.queued.updated
required_acl: switchboards.{switchboard_uuid}.calls.queued.updated
schema:
type: object
properties:
items:
type: array
items:
type: object
properties:
id:
type: string
caller_id_name:
type: string
caller_id_number:
type: string
switchboard_queued_call_answered:
summary: A call queued in a switchboard has been answered by a member
description: The event is sent when the queued call is bridged, not when the answer action is requested
routing_key: switchboards.{switchboard_uuid}.calls.queued.{call_id}.answer.updated
required_acl: switchboards.{switchboard_uuid}.calls.queued.{call_id}.answer.updated
schema:
type: object
properties:
switchboard_uuid:
type: string
operator_call_id:
type: string
caller_call_id:
type: string
switchboard_held_calls_updated:
summary: Update of the list of held calls in a switchboard
description: Sent when a call is held, hung up while on hold or answered
routing_key: switchboards.{switchboard_uuid}.calls.held.updated
required_acl: switchboards.{switchboard_uuid}.calls.held.updated
schema:
type: object
properties:
items:
type: array
items:
type: object
properties:
id:
type: string
caller_id_name:
type: string
caller_id_number:
type: string
switchboard_held_call_answered:
summary: A call held in a switchboard has been answered by a member
description: The event is sent when the held call is bridged, not when the answer action is requested
routing_key: switchboards.{switchboard_uuid}.calls.held.{call_id}.answer.updated
required_acl: switchboards.{switchboard_uuid}.calls.held.{call_id}.answer.updated
schema:
type: object
properties:
switchboard_uuid:
type: string
operator_call_id:
type: string
caller_call_id:
type: string
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