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Olivia Felsberger edited this page Aug 9, 2019 · 5 revisions

iDEAL is a popular e-commerce payment method in the Netherlands. Consumers can make online purchases using direct transfers from their bank accounts. iDEAL works together with leading Dutch banks, using the banks' online banking systems to carry out payment transactions.

iDEAL Configuration

  1. Select Shop Settings/Payment Methods.

  2. Scroll down to Wirecard iDEAL. List of payments

  3. Click Wirecard iDEAL to open the iDEAL configuration page: iDEAL Configuration

Purchase Price From/To

During checkout, the consumer can choose iDEAL only if the total purchase price is within the specified limits. Select the limits according to your Wirecard contract.


The descriptor is the text representing an order on the consumer's bank statement issued by their bank. It provides information for the consumer, as it associates a specific debit on the consumer's account with the respective purchase in your shop.

  • If the descriptor is set to No, the consumer's bank generates a default entry for each purchase.

  • If the descriptor is set to Yes, the descriptor text consists of the first 9 characters of the shop name and the order number.

    • Allowed characters: umlaut, 0-9, a-z, A-Z, , +, ,, -, .
    • Max. length: 35 characters

Set this feature to Yes to send the descriptor with each request/response.

Send Additional Information

If this feature is set to Yes, additional data will be sent for the purposes of fraud protection. This additional data includes billing/shipping address, shopping basket, and descriptor.

Note: The additional information includes the descriptor even if the descriptor option is set to No.

Delete Canceled Order

If this feature is set to Yes, every time the payment process is canceled before completion of the authorization/purchase, the corresponding order will be automatically deleted from the OXID order management.

Delete Failed Order

If this feature is set to Yes, every time the payment process fails to complete the authorization/purchase successfully, the corresponding order will be automatically deleted from the OXID order management.

Payment Action

iDEAL transactions allow only payment action Purchase, which triggers the transaction type debit for payment method iDEAL.

Successful transactions (i.e. payments for orders) are captured/invoiced automatically and do not have to be confirmed manually.

Supported Post-Processing Operations

To access post-processing operations, go to Wirecard Transactions to open the transaction table, which lists all successful transactions: Wirecard Payment Gateway Options

Click a Transaction ID to open the transaction detail view. It shows all available post-processing operations, e.g.: Wirecard Payment Gateway Transaction Details

iDEAL supports the post-processing operation Refund via SEPA Credit Transfer. For more details on how to enable and configure refunds for iDEAL, please see the SEPA Credit Transfer page.

Refund triggers transaction type sepacredit. The payment/invoice will be refunded, and the corresponding order in OXID order management will be updated to status Refunded.

You also have the option of partial Refund. Partial Refund is possible until the payment has been refunded in full.

Please be aware that stock management is not included in the post-processing operations triggered in the Wirecard module but only in OXID order management.

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