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Guaranteed Invoice by Wirecard

Fruhmann edited this page Apr 3, 2019 · 5 revisions

Guaranteed Invoice allows consumers to pay by invoice after receipt of goods and at the same time guarantees that merchants receive the respective amount (less fees) from the relevant financial service provider even if the consumer does not pay.

Guaranteed Invoice by Wirecard Configuration

To access the Guaranteed Invoice by Wirecard configuration page, select
Configuration / Basic settings / Additional settings / Wirecard

Guaranteed Invoice by Wirecard Configuration

Payment Action

Guaranteed Invoice by Wirecard transactions via Wirecard Payment Processing Gateway can be done only with payment action authorization, which triggers the transaction type authorization for payment method Guaranteed Invoice by Wirecard.

After authorization by the customer, the order can be prepared for shipping. The required payment reference for your invoice can be found in the transaction detail view as descriptor.

Once the order is ready, the transaction can be captured, after which the payment will take place and the order can be shipped to the customer.

Additional Features

Allowed Shipping Countries

Guaranteed Invoice by Wirecard will only be available for the consumer during checkout if their shipping country is one of the countries selected here. As a default, Germany (DE), Austria (AT) & Switzerland (CH) are set as allowed shipping countries, but this can be changed to all available countries in the shop system.
Select the allowed shipping countries according to you Wirecard contract.

Allowed Billing Countries

Guaranteed Invoice by Wirecard will only be available for the consumer during checkout if their billing country is one of the countries selected here. As a default, Germany (DE), Austria (AT) & Switzerland (CH) are set as allowed billing countries, but this can be changed to all available countries in the shop system.
Select the allowed billing countries according to you Wirecard contract.

Allowed Currencies

Guaranteed Invoice by Wirecard will only be available for the consumer during checkout if their currency is one of the currencies selected here.
Select the allowed currencies according to you Wirecard contract.

Minimum Amount

Guaranteed Invoice by Wirecard will only be available for the consumer during checkout if the total order amount is higher than the minimum value set here.
Select the minimum amount according to you Wirecard contract.

Maximum Amount

Guaranteed Invoice by Wirecard will only be available for the consumer during checkout if the total order amount is less than the maximum value set here.
Select the maximum amount according to you Wirecard contract.

Send Additional Information

If this feature is activated, additional data will be sent for the purpose of fraud protection. This additional data includes billing/shipping address and shopping basket.

Supported Post-Processing Operations

To access post-processing operations, go to Customer / Payments / Wirecard / Transactions to open the transaction table which lists all transactions:

Wirecard Transactions

Click the pencil (OpenIcon) on a transaction to open the order details. Select the Wirecard Tab for all available post-processing operations, e.g.:

Wirecard Order Tab

After successful authorization, the following post-processing operations are possible:

  1. Cancel: Triggers transaction type "void-authorization". The payment will be canceled/voided, and the corresponding order in Shopware order management will be updated to payment status "The process has been cancelled".
  2. Capture: Triggers transaction type "capture-authorization". The payment will be captured/invoiced, and the corresponding order in Shopware order management will be updated to payment status "Completely Paid".
  3. Refund: Triggers transaction type "refund-capture". The payment/invoice will be refunded, and the corresponding order in Shopware order management will be updated to payment status "Re-crediting".

Guaranteed Invoice by Wirecard supports the post-processing operation Refund via SEPA Credit Transfer. For more details on how to enable and configure refunds for Guaranteed Invoice by Wirecard, please see the SEPA Credit Transfer page.


Please be aware that stock management is not included in the post-processing operations triggered in Wirecard Payment Gateway but only in Shopware order management.

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