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3.3.1 update makes shop products disappear (Divi) #18915
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I have tested Divi pretty extensively, and I'm not seeing this occur on the latest version of WC.
Other things to check/try:
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Same here. update found a better workaround #issuecomment-364640446 removed details as not needed anymore |
Turn off divi builder visual editor on the shop page and products will display. We're talking to divi about best way forward because the options conflict. |
A quick and dirty fix: |
@shirokoweb works for now! thanks |
@berkmh glad it worked ! |
@shirokoweb Many thanks for the fix, works perfectly now. |
i followed shirokoweb, still divi layout not showing on my woocommerce shop page |
@sephmilanes it is an author theme issue and WC is aware of. Thery already took action and contacted Divi authors to tell what is needed to resolve this according to what I've been told. |
thanks for the update sir, hoping Elegant devs fix this..
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…On Mon, Feb 12, 2018 at 10:11 PM, shirokoweb ***@***.***> wrote:
@sephmilanes <https://github.com/sephmilanes> it is an author theme issue
and WC is aware of. Thery already took action and contacted Divi authors to
tell what is needed to resolve this according to what I've been told.
Sorry to hear the temporarily workaround didn't fix your issue. My best
advise is to contact ET support.
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The comment by @shirokoweb solves this. ET support are also aware of it: https://www.elegantthemes.com/forum/viewtopic.php?f=187&t=817010&hilit=latest+woocommerce&p=4496535#p4496535 |
Gonna close this out as Divi are aware and will be pushing ^ that fix out. We're still chasing for access to do our own tests but if any other issues crop up after doing so I'll reopen or create a fresh issue. Thanks everyone. |
To resolve this you just need to go to the reading settings of wordpress and choose again the static page of your store http://prntscr.com/il2opc |
@jgarciab83 please don't dig old and closed threads if it doesn't add any value to it. |
not it's not, may woocommerce shop page doesn't show up my divi modules, so
there's still an error
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…On Fri, Mar 2, 2018 at 11:16 PM, shirokoweb ***@***.***> wrote:
@jgarciab83 <https://github.com/jgarciab83> please don't dig old threads
if it doesn't add any value to it.
Did you make sure we talk about same versions of WC + Divi ?
The incompatibility issue ahas been fixed since. Regards
Just kindly sayin...
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Open up a new issue @sephmilanes. Be sure to read and follow the steps when creating an issue. Closing this issue to avoid people getting notified over and over. |
Prerequisites
master
branch of WooCommerce on Github (this is not the same version as on WordPress.org!)Steps to reproduce the issue
Expected/actual behavior
When I follow those steps, I see...
I was expecting to see...
Isolating the problem
WordPress Environment
Home URL: https://www.theasander.com
Site URL: https://www.theasander.com
WC Version: 3.2.6
Log Directory Writable: ✔
WP Version: 4.9.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
Server Environment
Server Info: Apache
PHP Version: 7.0.25
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.24.0
OpenSSL/1.0.0
SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 3.2.6
WC Database Prefix: 43b_
MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.
Total Database Size: 1.41MB
Database Data Size: 1.27MB
Database Index Size: 0.14MB
43b_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB
43b_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
43b_woocommerce_log: Data: 0.00MB + Index: 0.00MB
43b_commentmeta: Data: 0.00MB + Index: 0.00MB
43b_comments: Data: 0.00MB + Index: 0.00MB
43b_links: Data: 0.00MB + Index: 0.00MB
43b_options: Data: 0.97MB + Index: 0.05MB
43b_postmeta: Data: 0.07MB + Index: 0.03MB
43b_posts: Data: 0.22MB + Index: 0.02MB
43b_termmeta: Data: 0.00MB + Index: 0.01MB
43b_terms: Data: 0.00MB + Index: 0.01MB
43b_term_relationships: Data: 0.00MB + Index: 0.00MB
43b_term_taxonomy: Data: 0.00MB + Index: 0.00MB
43b_usermeta: Data: 0.00MB + Index: 0.01MB
43b_users: Data: 0.00MB + Index: 0.01MB
43b_wc_download_log: Data: 0.00MB + Index: 0.00MB
43b_wc_webhooks: Data: 0.00MB + Index: 0.00MB
Post Type Counts
amn_wpforms-lite: 2
attachment: 19
custom_css: 2
customize_changeset: 1
et_pb_layout: 1
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
nav_menu_item: 5
page: 8
post: 1
product: 9
revision: 32
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (7)
Cloudflare: by John Wineman
Furkan Yilmaz
Junade Ali (Cloudflare Team) – 3.3.2
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.17
Jetpack by WordPress.com: by Automattic – 5.8
WooCommerce Stripe Gateway: by WooCommerce – 4.0.5
WooCommerce Services: by Automattic – 1.11.0
WooCommerce: by Automattic – 3.2.6 – 3.3.1 is available
WP Rollback: by WordImpress – 1.5
Settings
API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
WC Pages
Shop base: #200 - /shop/
Cart: #206 - /cart/
Checkout: #208 - /checkout/
My account: #210 - /login/
Terms and conditions: ❌ Page not set
Theme
Name: Divi
Version: 3.0.101
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Templates
Overrides: –
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