Downloading product : Product not found #1589

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ferdiax opened this Issue Oct 11, 2012 · 3 comments

2 participants

@ferdiax

I'm using the latest version of WooCommerce (1.6.5.2) on Wordpress 3.4.2. I've a downloadable product which after payment i receive a mail with download link. This works fine up to this point but when i click on the download link in the email it downloads a 'site.html' file. When i open this
this file its say 'File not found go to Homepage" which is a link to the homepage of the site. I also tried changing the permission on the download folders but that still did'nt help. The actual download file is a ZIP file en i also tried it with a PDF file.

Does anyone have a clue what this could be.

Thanks

@mikejolley
WooThemes member

Check the 'file download method' in settings. Make it redirect to test. That will redirect you to the file. If it doesn't, its the path you've entered for the product.

@mikejolley mikejolley closed this Oct 12, 2012
@ferdiax

I've tried all 3 download methods in the settings. I dont understand what you mean by redirect to test.

@mikejolley
WooThemes member

If you set it to 'redirect' it will SEND YOU to the file when you click a download link.

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