Description
EXPLANATION OF THE ISSUE
I updated both s2Member and s2Member Pro to 170221 today on a couple of client sites: one is a developmental site and the other is a production site. They are pretty close to having the same configurations, but they are not "in sync". On the production site, when I run an s2Member Export after the update all the data from the "First Payment Date" column on is blank in the export. The data exists in the database. I can export it using the "Export User Data" plugin, but it is pretty much unusable because EUD doesn't unserialize the arrays or change the timestamps into dates readable by Excel, etc...
On the developmental site, however, the s2Member Export still works fine, so it isn't simply an issue of the update. To complicate matters, the production site was migrated from one hosting provider (A2) to another (SiteGround) yesterday. I did an s2Member IMPORT yesterday and THAT worked fine. (Pre-update obviously.)
I'm looking for any help I can get to figure out what caused this and how to fix it. This client relies heavily on being able to export and import s2Member data at will.
STEPS TO REPRODUCE THE ISSUE
I'm not sure. ;)
BEHAVIOR THAT I EXPECTED
I expected that the s2Member data would be exported in the s2Member Export (since it is being exported, but not made presentable) by the Export User Data plugin and clearly exists in the database.
This isn't a clean installation, but it worked with this configuration before moving the site to SiteGround and doing the update this morning. The developmental site is running the same theme and plugins and it is STILL working. The developmental site is ALSO on SiteGround, but it has ALWAYS been on SiteGround.
Thanks in advance for any help you can give me in figuring this out.