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Frequently Asked Questions

Why Did I Get an UnicodeEncodeError?

If you encounter Unicode problems, check that your locale is set correctly. Alternatively, you may use the --utf argument to force acd_cli to use UTF-8 output encoding regardless of your console's current encoding.

Windows users may import the provided reg file (assets/win_codepage.reg), tested with Windows 8.1, to set the command line interface encoding to cp65001.

What Is acd_cli's Installation Path?

On unixoid operating systems the acd_cli script may be located by running which acd_cli or, if that does not yield a result, by executing pip3 show -f acdcli.

Where Does acd_cli Store its Cache and Settings?

You can see which paths are used in the log output of acd_cli -v init.

My Sync Fails. What Should I Do?

If you are doing an incremental synchronization (i.e. you have synchronized before) and it fails, a full sync might work acd_cli sync -f.

If the sync times out, consider increasing the idle timeout (refer to the :doc:`config documentation <configuration>`).

You may also want to try the deprecated (and undocumented) synchronization method acd_cli old-sync if you happen to have only up to a few thousand files and folders in total.

If you do not need to synchronize your full Drive hierarchy, consider running a partial sync (psync).

How Do I Pass a Node ID Starting with - (dash/minus/hyphen)?

Precede the node ID by two minuses and a space to have it be interpreted as parameter and not as an argument, e.g. -- -AbCdEfGhIjKlMnOpQr012.

Can I Share or Delete Files/Folders?

No. It is not possible to share or delete using the Amazon Drive API. Please do it manually using the Web interface.

What Do I Do When I get an sqlite3.OperationalError: database is locked error?

Please limit the number or running acd_cli processes to one. For example, do not have an active FUSE mount while simultaneously uploading via command line.

Why Does Python Crash When executing acd_cli on Mac OS?

There is an issue with the _scproxy module. Please precede your usual commands by env no_proxy='*' to prevent it from causing crashes.

How Do I Share Directories from ACDFuse with Samba?

By default, only the user that originally mounted the FUSE filesystem has access permissions. To lift this restriction, run the mount command with the --allow-other option. You may need to edit your system's setting before being able to use this mount option, e.g. in /etc/fuse.conf.

Do Transfer Speeds Vary Depending on Geolocation?

Amazon may be throttling users not located in the U.S. To quote the Terms of Use,

The Service is offered in the United States. We may restrict access from other locations. There may be limits on the types of content you can store and share using the Service, such as file types we don't support, and on the number or type of devices you can use to access the Service. We may impose other restrictions on use of the Service.