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Rate Exceeded #572

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nemymongus opened this issue May 31, 2017 · 82 comments
Open

Rate Exceeded #572

nemymongus opened this issue May 31, 2017 · 82 comments

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@nemymongus
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@nemymongus nemymongus commented May 31, 2017

I am getting the following when trying to do a sync. I have tried delete-everything and reinstalling with no gain. Both computers that I had set up are broken but the message is slightly different on the one that I didn't reinstall on and it has the 429 error code. Did acd_cli get shut down again?

17-05-30 21:37:42.718 [CRITICAL] [acdcli.api.client] - Error getting endpoint data. Response: {"message":"Rate exceeded"}
Traceback (most recent call last):
File "/usr/local/bin/acd_cli", line 9, in
load_entry_point('acdcli==0.3.2', 'console_scripts', 'acd_cli')()
File "/usr/local/bin/acd_cli.py", line 1657, in main
acd_client = client.ACDClient(CACHE_PATH, SETTINGS_PATH)
File "/usr/local/lib/python3.5/dist-packages/acdcli/api/client.py", line 46, in init
self._load_endpoints()
File "/usr/local/lib/python3.5/dist-packages/acdcli/api/client.py", line 63, in _load_endpoints
self._endpoint_data = self._get_endpoints()
File "/usr/local/lib/python3.5/dist-packages/acdcli/api/client.py", line 80, in _get_endpoints
raise Exception
Exception

@ChrisRomp
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@ChrisRomp ChrisRomp commented May 31, 2017

Ditto:

Traceback (most recent call last):
  File "/usr/local/bin/acd_cli", line 9, in <module>
    load_entry_point('acdcli==0.3.2', 'console_scripts', 'acd_cli')()
  File "/usr/local/bin/acd_cli.py", line 1688, in main
    ret = args.func(args)
  File "/usr/local/bin/acd_cli.py", line 849, in usage_action
    r = acd_client.get_account_usage()
  File "/usr/local/lib/python3.5/dist-packages/acdcli/api/account.py", line 67, in get_account_usage
    raise RequestError(r.status_code, r.text)
acdcli.api.common.RequestError: RequestError: 429, {"message":"Rate exceeded"}
@ChrisRomp
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@ChrisRomp ChrisRomp commented May 31, 2017

I figured I'd try to enable my own security profile as outlined here, but then I started getting invalid_scope errors when trying to get a token under my new profile.

And now this page has the following message:

The Amazon Drive API and SDKs are currently closed to new developers.
Thank you for your interest. We received an overwhelming number of API invitation requests with many innovative integration scenarios. We have ended the invitation period to focus on enabling new customer experiences with current developers.

I'm unsure if this is related, or how recent that message is, but it's crap timing. :-/

@au5ton
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@au5ton au5ton commented May 31, 2017

Same here, same stacktrace as @nemymongus.

@au5ton
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@au5ton au5ton commented May 31, 2017

It would probably be safe to assume that this is just another Amazon Cloud Drive quota we blew over (#550). I would wait until things settle, I doubt this is the end again, unless @yadayada went behind Amazon's back and is using a different CLIENT_ID and never had their ban lifted in the first place.

This is likely just Amazon's throttling as described in #416

@jxyzn
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@jxyzn jxyzn commented May 31, 2017

Still get 429 even switching between multiple authorized apps. Perhaps something wrong on the backend.

In the response headers:
x-amzn-ErrorType: TooManyRequests:http://internal.amazon.com/coral/com.amazon.clouddrive.service/

Body:
{"code":null,"info":null,"logref":null,"message":"Rate exceeded"}

@chrisgavin
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@chrisgavin chrisgavin commented May 31, 2017

Yep. I'm getting a 429 with a different app too.

@karbentur
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@karbentur karbentur commented May 31, 2017

Works fine with Advanced Users (Security Profile) auth method.
Yes, it means you have to register your own app on https://developer.amazon.com

@chrisgavin
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@chrisgavin chrisgavin commented May 31, 2017

@karbentur, registering a security profile won't work anymore because Amazon have to whitelist it and they aren't accepting any new apps. I'm also not convinced it would help because the security profiles for several apps seem not to be working.

@karbentur
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@karbentur karbentur commented May 31, 2017

@chrisgavin, ok, now I see.
Anyway, security profiles method still works fine.

@bdeluca
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@bdeluca bdeluca commented May 31, 2017

@karbentur how can you say it works fine? I have a security but I cant generate a new oauth key? I the page to generate them is gone?

@bigrana
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@bigrana bigrana commented May 31, 2017

I have the same problem:
[CRITICAL] [acdcli.api.client] - Error getting endpoint data. Response: {"message":"Rate exceeded"}
Traceback (most recent call last):
File "/usr/bin/acd_cli", line 11, in
load_entry_point('acdcli==0.3.2', 'console_scripts', 'acd_cli')()
File "/usr/bin/acd_cli.py", line 1646, in main
acd_client = client.ACDClient(CACHE_PATH, SETTINGS_PATH)
File "/usr/lib/python3.5/site-packages/acdcli/api/client.py", line 46, in init
self._load_endpoints()
File "/usr/lib/python3.5/site-packages/acdcli/api/client.py", line 69, in _load_endpoints
self._endpoint_data = self._get_endpoints()
File "/usr/lib/python3.5/site-packages/acdcli/api/client.py", line 80, in _get_endpoints
raise Exception
Exception

@ederjc
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@ederjc ederjc commented May 31, 2017

+1

1 similar comment
@AiMAnsarie
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@AiMAnsarie AiMAnsarie commented May 31, 2017

+1

@ShapeShifter499
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@ShapeShifter499 ShapeShifter499 commented May 31, 2017

Same here

@lloydie2009
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@lloydie2009 lloydie2009 commented May 31, 2017

+1

@Kedryn
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@Kedryn Kedryn commented May 31, 2017

for me, acd_cli sync give this:

acdcli.api.common.RequestError: RequestError: 429, [acd_api] no body received.

and Expandrive gives an empty folder.

Amazon is messing again with 3rd party tools

@AiMAnsarie
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@AiMAnsarie AiMAnsarie commented May 31, 2017

My Expandrive is also not working.

@Kedryn
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@Kedryn Kedryn commented May 31, 2017

From Expandrive support chat, they are getting error 429 as acd_cli
but it's not an oauth error like last time

@AiMAnsarie
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@AiMAnsarie AiMAnsarie commented May 31, 2017

That's actually a good news in a sense that it could be temporary. As Expandrive is a paid (and an expensive one) service and the developers play by the rules but even they're down.

@Kedryn
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@Kedryn Kedryn commented May 31, 2017

OR, ACD decided to shut down 3rd party tools. Remeber that the 3rd party tools web page has been removed from amazon few days ago

@ChrisRomp
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@ChrisRomp ChrisRomp commented May 31, 2017

@Kedryn Yep that's what I'm concerned about. Guess all we can do is wait.

@AiMAnsarie
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@AiMAnsarie AiMAnsarie commented May 31, 2017

That would be a pretty stupid move on Amazon's account because I haven't seen many people using it as a "backup/restore" only storage. Even if people do then Amazon hasn't made even a remotely useful app or web interface to perfectly utilize stored media. That's enough inconvenience for me to switch to some other cloud storage with a lot less space.

@ricardoclaus
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@ricardoclaus ricardoclaus commented May 31, 2017

Gentlemen,
Today I got the same problem while trying to connect to Amazon Drive.
Acdcli returns the error:
[Acdcli.api.client] - Error getting endpoint data. Response: {"message": "Rate exceeded"}

I emailed Amazon, where I quickly responded.
I wondered how to use Amazon Drive on Linux.
The sad news is that Amazon Drive supports only connection via web browser.
Acdcli and rclone client apps are not supported. That's why we're not getting access to Amazon Drive.

Here is the answer portion of the email:

Hello,

I understand your concern about using third party clients and apps to access Amazon Drive on Linux.
Unfortunately, third party applications such as, acd_cli and Rclone client access has been revoked and they no longer supports Amazon Drive access. I'm sorry for any inconvenience this might have caused to you.
I'd suggest you to please access Amazon Drive using website on Linux. Here's the link:

https://www.amazon.com/clouddrive

@chrisgavin
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@chrisgavin chrisgavin commented May 31, 2017

Oh dear. Hopefully this is just the support person being incompetent and getting confused over the recent OAuth issues. If they really have banned all third party tools intentionally then ACD is completely useless.

On the plus side, maybe this is the motivation needed to reverse engineer the "official" client.

@thenoahcomputer
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@thenoahcomputer thenoahcomputer commented May 31, 2017

@ricardoclaus I think they are repeating old news to you (I hope). That's one of the the 3 things people seemed to be told by first level support when calling about this last time. Given that other apps are also not working and all this has happened several times before, I would treat this as a likely Amazon problem at least for today.

Or maybe too many people started syncing once acd_cli was reauthorized by Amazon and we have collectively exceeded Amazon's daily quota for acd_cli

@talisto
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@talisto talisto commented May 31, 2017

ODrive is still working, so they haven't banned all the 3rd party clients (yet).

@Kedryn
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@Kedryn Kedryn commented May 31, 2017

@kconat
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@kconat kconat commented May 31, 2017

ODrive is kind of Amazon's buddy. They where there in the first hour and Amazon used their auto-sync feature to promote drive. At the time the official app was just manual and quite unusable. I highly doubt they would ban them that easily.

@tombowditch
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@tombowditch tombowditch commented May 31, 2017

Shameless plug, but there's a discord server based on discussing future of unlimited cloud storage providers & future of acd_cli

I know last time the issues got out of hand, so there's a acd_cli channel there should anyone be interested.

@Kedryn
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@Kedryn Kedryn commented Jun 8, 2017

I was already removing my files from ACD, while i saw this change. I use amazon.it that still state the original 70€ per year unlimited, but i terminated the service and had a chat with support to ask the full refund. The guy did tell me that the amazon.it is not going to change it's plans, but i cant really believe that 15TB for .com is going to cost 900$ a year, while for amazon.it 70€.

@zmwangx
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@zmwangx zmwangx commented Jun 8, 2017

So tired of these cloud storage bait-and-switch schemes. First Microsoft, then this.

@blitz313
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@blitz313 blitz313 commented Jun 8, 2017

Thanks @Joshua1337 - peace out Amazon, another option for cloud storage bites the dust. For that price-tag, I'll buy my own storage space and host it locally. F-it.

@bdeluca
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@bdeluca bdeluca commented Jun 8, 2017

@blitz313
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@blitz313 blitz313 commented Jun 8, 2017

@bdeluca lol - that is fantastic

@blitz313
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@blitz313 blitz313 commented Jun 8, 2017

upload encrypted files with image format extensions... they're "pictures" lol

@Linwood-F
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@Linwood-F Linwood-F commented Jun 8, 2017

Hey guys, just in the FWIW department, all that kind of action will do is spoil it for people how need the photo storage when it forces them to back away from all-you-can-eat photos as well; it's not really going to teach Amazon a lesson (not even sure Amazon deserves a lesson; while they were hardly communicative, the ACD_CLI issue seemed to stem from a legitimate security issue, it's not as though they just wacked our use for spite). I'm not the morality police or anything, but make sure the people you punish are not people like yourselves.

Update midnight UTC 6/9/2017: Now ACD isn't working even from the web interface much less API, so I wonder if upon announcement a ton of people started downloading (or attacking). Interesting it follows substantial outage of amazon's store yesterday afternoon.

@ebouda33
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@ebouda33 ebouda33 commented Jun 9, 2017

@afanasenka
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@afanasenka afanasenka commented Jun 15, 2017

Moving from Amazon to Hubic - 10TB for ~$55/year

@dany20mh
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@dany20mh dany20mh commented Jun 15, 2017

@blackyangell Why you not using GDrive, it's $120/year, but it's unlimited and you have 10Tb transfer rate per day.

@afanasenka
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@afanasenka afanasenka commented Jun 15, 2017

GDrive - Google Drive?
I see $99.99 / month per 10TB, it's $1200/year.
And there is no unlimited plan

@AiMAnsarie
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@AiMAnsarie AiMAnsarie commented Jun 15, 2017

Has anybody tried connecting GSuite with Plex Cloud and in return triggered a hash check?

@AiMAnsarie
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@AiMAnsarie AiMAnsarie commented Jun 15, 2017

@blackyangell Try searching GSuite.

@dany20mh
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@dany20mh dany20mh commented Jun 15, 2017

@blackyangell You need to up your game on reading forum and other places, GSuite, offer unlimited storage for 1 user (which even they said 5 user) for $10/month.

@AiMAnsarie
Mine is connected to Plex Cloud and so far no problem :)

@afanasenka
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@afanasenka afanasenka commented Jun 15, 2017

@dany20mh, what does it mean - "Use Drive to keep all your work files in one secure place with unlimited cloud-based file storage (accounts with fewer than 5 users get 1TB per user)"

I can't get it - Unlimited or 1TB?

And can I use it as cloud storage, without synchronization with my computer like Google Drive ?

@dany20mh
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@dany20mh dany20mh commented Jun 15, 2017

@blackyangell
I just said that, that's their requirement for having unlimited storage, but they not enforcing it, so you can sign up with one user and have unlimited storage.

And you can use rclone, plexdrive, ocamlfuse, node-gdrive and other app to connect to the storage and have it sit in front of you without taking any space.

@jputney
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@jputney jputney commented Jun 21, 2017

Anyone have acd_cli working presently?

I find the timing of banning third party apps right before announcing the end of their unlimited storage plan way too suspicious. If they don't reinstate the third party apps until the unlimited plans expire, I think we should all inform our state Attorneys General that Amazon is engaging in anticompetitive consumer lock-in.

@GottZ
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@GottZ GottZ commented Jul 23, 2017

@blackyangell yes you can use it without synchronization.
image
what you see there is a fuse mount of google drive inside a linux vm inside my home server. totally worth it.

thats what i use: https://github.com/mitcdh/docker-google-drive-ocamlfuse

thats what my docker-compose file looks like:

version: '3.3'
services:
 gdrive:
   container_name: gz-drive
   image: mitcdh/google-drive-ocamlfuse
   cap_add:
     - mknod
     - sys_admin
   volumes:
     - /mnt/gdrive:/mnt/gdrive:shared
     - ./data:/config/.gdfuse/default
   devices:
     - /dev/fuse:/dev/fuse
   environment:
     - CLIENT_ID=asdfg
     - CLIENT_SECRET=foobar
     - VERIFICATION_CODE=om nom nom

there are other alternatives aswell. you might just want to google a bit.
so far it seems like google drive is far more usable than amazon drive.

now i still have to figure out how to move my 5 tb from amazon over to google...
i did not came into this issue randomly.. i have the same issue as you guys 😭

@blitz313
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@blitz313 blitz313 commented Jul 23, 2017

yeah, I used multcloud - took it about 3 weeks to move over 8TB - but it got everything done for $8

@GottZ
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@GottZ GottZ commented Jul 25, 2017

thank you very much. works like a charm.

@sanklamm
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@sanklamm sanklamm commented Jul 28, 2017

Just started migrating data ACD->GDrive with multcloud. Multcloud shows 10TB of free space on GDrive. Isn't it supposed to be unlimited? I did not hit that point yet, but I was wondering if anyone could confirm that GDrive is actually unlimited.

@ChoosenEye
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@ChoosenEye ChoosenEye commented Jul 28, 2017

yea GDrive is unlimited when you use some space your complete space should go up. Like you use 1TB it will show you 11TB Complete and 10TB Free.

@sanklamm
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@sanklamm sanklamm commented Jul 28, 2017

nice. thanks for the info.

@philrz
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@philrz philrz commented Aug 5, 2017

Grumble. I'd really enjoyed Amazon Cloud Drive thanks to acd_cli, but I also just canceled my subscription because of this. Here's my full tale of woe.

I'd actually been struggling for the past couple months with a technical issue because when Amazon announced the unlimited plan was going away, I wanted to get my storage use below 1 TB to save money. I deleted everything I could see, and yet their interface still claimed I was using 703 TB. I opened a ticket and despite repeated proddings they did nothing to address it for 2 months. Then when they redesigned their web interface, I could suddenly see the 703 GB worth of data under "Recent Files" even though none of it was under "All Files". So, still buggy, but at least I could delete it all and start from zero. Then when I tried to restart from zero I found that acd_cli was no longer permitted to work. Like everyone else here, I find the web/desktop clients completely unusable, so, we're done here.

After being annoyed at the limitations and pricing of alternatives, I've decided to just buy a 3 TB Toshiba bus-powered USB hard drive, back up my stuff to that, and carry it to the office periodically for safe offsite storage. If I miss being able to access my files over the Internet, perhaps I'll hook it up to a spare laptop there and open up an SSH tunnel to it. The cloud is cute, but I'm getting weary of not being in control. Screw this.

@Galaxy83
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@Galaxy83 Galaxy83 commented Sep 20, 2017

Hi guys. Little late for the party.. Anyone have a nice alternative to [ACD] -> [Amazon Drive]? Just want to make sure before I move to other "unlimited" storage.

@AlexCzar
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@AlexCzar AlexCzar commented Sep 20, 2017

They ruined their own product. Silver lining: if you write them how bad move they made they may gift you $10 Amazon credit, at least they did in my case, as if $10 can fix discontinuation of such a service.

@problemss
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@problemss problemss commented Oct 5, 2017

@d3athh is this still working for you? I tried it and it expires in like an hour or something. I am just trying to get this to work until my subscription expires and then I will find an alternative to Amazon Cloud.

@2marshall
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@2marshall 2marshall commented Dec 19, 2017

Is this an acd_cli is dead thread? I have been automating my syncs with acd for a while and just realized the backups haven't been working. Should I move on?

17-12-18 17:39:40.659 [CRITICAL] [acdcli.api.client] - Error getting endpoint data. Response: {"message":"Rate exceeded"}

@AlexCzar
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@AlexCzar AlexCzar commented Dec 19, 2017

@2marshall yup you should. Amazon killed it.

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