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PluralSight : ERROR: unable to download video data: [WinError 10054] An existing connection was forcibly closed by the remote host #10092

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teenzy opened this issue Jul 16, 2016 · 1 comment
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@teenzy
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@teenzy teenzy commented Jul 16, 2016

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like that [x])
  • Use Preview tab to see how your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.07.16. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2016.07.16

Before submitting an issue make sure you have:

  • At least skimmed through README and most notably FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue


If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password', 'PRIVATE', 'https://app.pluralsight.com/library/courses/low-polygon-texturing-mari-786', '--playlist-start', '16']
[debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[debug] youtube-dl version 2016.07.16
[debug] Python version 3.4.4 - Windows-10-10.0.10586
[debug] exe versions: ffmpeg N-80256-g0a9e781, ffprobe N-80256-g0a9e781
[debug] Proxy map: {}
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password', 'PRIVATE', 'https://app.pluralsight.com/library/courses/texturing-low-polygon-sci-fi-weapon-mari-1070']
[debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[debug] youtube-dl version 2016.07.16
[debug] Python version 3.4.4 - Windows-10-10.0.10586
[debug] exe versions: ffmpeg N-80256-g0a9e781, ffprobe N-80256-g0a9e781
[debug] Proxy map: {}
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password', 'PRIVATE', 'https://app.pluralsight.com/library/courses/creature-texturing-mari-1458']
[debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[debug] youtube-dl version 2016.07.16
[debug] Python version 3.4.4 - Windows-10-10.0.10586
[debug] exe versions: ffmpeg N-80256-g0a9e781, ffprobe N-80256-g0a9e781
[debug] Proxy map: {}
ERROR: unable to download video data: [WinError 10054] An existing connection was forcibly closed by the remote host
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\YoutubeDL.py", line 1648, in process_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\YoutubeDL.py", line 1590, in dl
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\downloader\common.py", line 350, in download
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\downloader\http.py", line 162, in real_download
  File "C:\Python\Python34\lib\http\client.py", line 537, in read
  File "C:\Python\Python34\lib\http\client.py", line 576, in readinto
  File "C:\Python\Python34\lib\socket.py", line 378, in readinto
ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by the remote host

[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--verbose', '--username', 'PRIVATE', '--password', 'PRIVATE', 'https://app.pluralsight.com/library/courses/texturing-prehistoric-reptiles-mari-812']
[debug] Encodings: locale cp1252, fs mbcs, out cp1252, pref cp1252
[debug] youtube-dl version 2016.07.16
[debug] Python version 3.4.4 - Windows-10-10.0.10586
[debug] exe versions: ffmpeg N-80256-g0a9e781, ffprobe N-80256-g0a9e781
[debug] Proxy map: {}
ERROR: texturing-prehistoric-reptiles-mari-812: Failed to parse JSON  (caused by ValueError('Expecting value: line 1 column 1 (char 0)',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\extractor\common.py", line 545, in _parse_json
  File "C:\Python\Python34\lib\json\__init__.py", line 318, in loads
  File "C:\Python\Python34\lib\json\decoder.py", line 343, in decode
  File "C:\Python\Python34\lib\json\decoder.py", line 361, in raw_decode
ValueError: Expecting value: line 1 column 1 (char 0)
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\extractor\common.py", line 545, in _parse_json
  File "C:\Python\Python34\lib\json\__init__.py", line 318, in loads
  File "C:\Python\Python34\lib\json\decoder.py", line 343, in decode
  File "C:\Python\Python34\lib\json\decoder.py", line 361, in raw_decode
ValueError: Expecting value: line 1 column 1 (char 0)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\YoutubeDL.py", line 676, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\extractor\common.py", line 343, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\extractor\pluralsight.py", line 272, in _real_extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\extractor\common.py", line 539, in _download_json
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpdy42tioh\build\youtube_dl\extractor\common.py", line 549, in _parse_json
youtube_dl.utils.ExtractorError: texturing-prehistoric-reptiles-mari-812: Failed to parse JSON  (caused by ValueError('Expecting value: line 1 column 1 (char 0)',)); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):


Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue required an account credentials please provide them or explain how one can obtain them.

@dstftw
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@dstftw dstftw commented Jul 16, 2016

Duplicate of #10091.

@dstftw dstftw closed this Jul 16, 2016
@dstftw dstftw added the duplicate label Oct 19, 2016
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