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Can't download from globoplay.globo.com #10262

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llagerlof opened this issue Aug 8, 2016 · 1 comment
Closed

Can't download from globoplay.globo.com #10262

llagerlof opened this issue Aug 8, 2016 · 1 comment

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@llagerlof
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@llagerlof llagerlof commented Aug 8, 2016

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.08.07. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2016.08.07

Before submitting an issue make sure you have:

  • At least skimmed through README and most notably FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

C:\Apps\youtube-dl>youtube-dl.exe --version
2016.08.07

C:\Apps\youtube-dl>youtube-dl.exe -v https://globoplay.globo.com/v/5217401/
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['-v', 'https://globoplay.globo.com/v/5217401/']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2016.08.07
[debug] Python version 3.4.4 - Windows-8.1-6.3.9600
[debug] exe versions: ffmpeg N-34549-g13b7781, ffprobe N-79000-g66edd86
[debug] Proxy map: {}
[Globo] 5217401: Downloading JSON metadata
[Globo] 5217401: Downloading security hash for 5217401_90_720_wmsm
[Globo] 5217401_90_720_wmsm: Downloading m3u8 information
WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[Globo] 5217401: Downloading security hash for 5217401_360_720_wmsm
[Globo] 5217401_360_720_wmsm: Downloading m3u8 information
WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
[Globo] 5217401: Downloading security hash for 5217401_360_360_wmsm
[Globo] 5217401_360_360_wmsm: Downloading m3u8 information
WARNING: Failed to download m3u8 information: HTTP Error 403: Forbidden
ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type
  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpj2cm3udp\build\youtube_dl\YoutubeDL.py", line 682, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpj2cm3udp\build\youtube_dl\extractor\common.py", line 347, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpj2cm3udp\build\youtube_dl\extractor\globo.py", line 382, in _real_extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpj2cm3udp\build\youtube_dl\extractor\common.py", line 898, in _sort_formats
youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

C:\Apps\youtube-dl>

<end of log>

Description of your issue, suggested solution and other information

Can't download from globoplay.globo.com. I can see this video (https://globoplay.globo.com/v/5217401/) without problems in the browser.

@dstftw
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@dstftw dstftw commented Aug 8, 2016

Works fine here:

PS C:\Dev\youtube-dl\master> py -2.7 .\youtube_dl\__main__.py https://globoplay.globo.com/v/5217401/  --proxy 'socks5://
201.71.166.241:29668' -v
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'https://globoplay.globo.com/v/5217401/', u'--proxy', u'socks5://201.71.166.241:29668', u'-v']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2016.08.07
[debug] Git HEAD: 082395d
[debug] Python version 2.7.12 - Windows-10-10.0.10240
[debug] exe versions: ffmpeg N-81192-g04da20e, ffprobe N-81192-g04da20e, rtmpdump 2.4
[debug] Proxy map: {u'http': u'socks5://201.71.166.241:29668', u'https': u'socks5://201.71.166.241:29668'}
[Globo] 5217401: Downloading JSON metadata
[Globo] 5217401: Downloading security hash for 5217401_90_720_wmsm
[Globo] 5217401_90_720_wmsm: Downloading m3u8 information
WARNING: Failed to download m3u8 information: <urlopen error [Errno 10054] An existing connection was forcibly closed by the remote host>
[Globo] 5217401: Downloading security hash for 5217401_360_720_wmsm
[Globo] 5217401_360_720_wmsm: Downloading m3u8 information
[Globo] 5217401: Downloading security hash for 5217401_360_360_wmsm
[Globo] 5217401_360_360_wmsm: Downloading m3u8 information
[debug] Invoking downloader on u'https://vodstreaming02.video.globo.com/r360_720/v2/f0/3b/0c/5217401_0c306aa799d7a796ecd337a117e7ed3bcc132625/5217401-manifest.wmsm/manifest/web720.mp4.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 1550
[download] Destination: Cerimnia de abertura dos Jogos Olmpicos Rio 2016, na ntegra-5217401.mp4
[download]   0.0% of ~4.91GiB at 20.98KiB/s ETA 85:43:46
ERROR: Interrupted by user
@dstftw dstftw closed this Aug 18, 2016
@ytdl-org ytdl-org deleted a comment Oct 9, 2017
@ytdl-org ytdl-org locked and limited conversation to collaborators Oct 9, 2017
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