Site support request for instaud.io

[tonkku107]

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• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.08.10. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.08.10

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v https://instaud.io/private/84764fcda3710890f9050aa2ff59f27c0ba90e6c
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['-v', 'https://instaud.io/private/84764fcda3710890f9050aa2ff59f27c0ba90e6c']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2016.08.10
[debug] Python version 3.5.1 - Windows-10-10.0.14393-SP0
[debug] exe versions: ffmpeg N-80256-g0a9e781, ffprobe N-80256-g0a9e781
[debug] Proxy map: {}
[generic] 84764fcda3710890f9050aa2ff59f27c0ba90e6c: Requesting header
WARNING: Falling back on generic information extractor.
[generic] 84764fcda3710890f9050aa2ff59f27c0ba90e6c: Downloading webpage
[generic] 84764fcda3710890f9050aa2ff59f27c0ba90e6c: Extracting information
ERROR: Unsupported URL: https://instaud.io/private/84764fcda3710890f9050aa2ff59f27c0ba90e6c
Traceback (most recent call last):
  File "c:\users\tonkku\appdata\local\programs\python\python35-32\lib\site-packages\youtube_dl\YoutubeDL.py", line 691, in extract_info
    ie_result = ie.extract(url)
  File "c:\users\tonkku\appdata\local\programs\python\python35-32\lib\site-packages\youtube_dl\extractor\common.py", line 347, in extract
    return self._real_extract(url)
  File "c:\users\tonkku\appdata\local\programs\python\python35-32\lib\site-packages\youtube_dl\extractor\generic.py", line 2344, in _real_extract
    raise UnsupportedError(url)
youtube_dl.utils.UnsupportedError: Unsupported URL: https://instaud.io/private/84764fcda3710890f9050aa2ff59f27c0ba90e6c

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Public audio: https://instaud.io/lWC
• Private audio: https://instaud.io/private/84764fcda3710890f9050aa2ff59f27c0ba90e6c

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Description of your issue, suggested solution and other information

The length of the IDs for public links are one to three characters long (as of now) and private ones seem to always be 40.
Files can be downloaded by simply adding /download after the url.