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[crunchyroll] Some videos can't be downloaded #10301

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Starsam80 opened this issue Aug 11, 2016 · 2 comments
Closed

[crunchyroll] Some videos can't be downloaded #10301

Starsam80 opened this issue Aug 11, 2016 · 2 comments

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@Starsam80
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@Starsam80 Starsam80 commented Aug 11, 2016

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.08.10. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2016.08.10

Before submitting an issue make sure you have:

  • At least skimmed through README and most notably FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v http://www.crunchyroll.com/rezero-starting-life-in-another-world-/episode-5-the-morning-of-our-promise-is-still-distant-702409
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['-v', 'http://www.crunchyroll.com/rezero-starting-life-in-another-world-/episode-5-the-morning-of-our-promise-is-still-distant-702409']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.08.10
[debug] Python version 3.5.2 - Linux-4.6.4-1-ARCH-x86_64-with-arch-Arch-Linux
[debug] exe versions: ffmpeg 3.1.2, ffprobe 3.1.2, rtmpdump 2.4
[debug] Proxy map: {}
[Crunchyroll] 702409: Downloading webpage
[Crunchyroll] 702409: Downloading media info for 360p
[Crunchyroll] 702409: Downloading media info for 480p
[Crunchyroll] 702409: Downloading media info for 720p
[Crunchyroll] 702409: Downloading media info for 1080p
ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 691, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 347, in extract
    return self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/crunchyroll.py", line 370, in _real_extract
    self._sort_formats(formats)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 901, in _sort_formats
    raise ExtractorError('No video formats found')
youtube_dl.utils.ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

Description of your issue, suggested solution and other information

This only happens only on some videos, which makes it hard to narrow down what it is. For example, episode 5 (http://www.crunchyroll.com/rezero-starting-life-in-another-world-/episode-5-the-morning-of-our-promise-is-still-distant-702409) doesn't download, while episode 14 (http://www.crunchyroll.com/rezero-starting-life-in-another-world-/episode-14-the-sickness-called-despair-702427) downloads as if nothing was ever wrong in the first place.

And yes, I DO have a premium account, so this isn't a login issue.

If you need me to run any commands, just let me know.

@DaviSojogos
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@DaviSojogos DaviSojogos commented Aug 12, 2016

version 2016.08.12

Same problem see #10315

@Starsam80
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@Starsam80 Starsam80 commented Aug 12, 2016

@DaviSojogos Version 2016.08.12 doesn't include the fix, you are going to have to wait until the next release or follow the developer instructions.

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