falling back on generic extractor pluralsight

[asbcit]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.10.16. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.10.16

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• [x ] Bug report (encountered problems with youtube-dl)
• [x ] Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['-v', 'https://app.pluralsight.com/player?course=ccn
a-intro-networking&author=ross-bagurdes&name=ccna-intro-networking-m06&clip=0']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2016.10.16
[debug] Python version 3.4.4 - Windows-7-6.1.7601-SP1
[debug] exe versions: none
[debug] Proxy map: {}
[generic] player?course=ccna-intro-networking&author=ross-bagurdes&name=ccna-int
ro-networking-m06&clip=0: Requesting header
WARNING: Falling back on generic information extractor.
[generic] player?course=ccna-intro-networking&author=ross-bagurdes&name=ccna-int
ro-networking-m06&clip=0: Downloading webpage
[generic] player?course=ccna-intro-networking&author=ross-bagurdes&name=ccna-int
ro-networking-m06&clip=0: Extracting information
ERROR: Unsupported URL: https://app.pluralsight.com/player?course=ccna-intro-net
working&author=ross-bagurdes&name=ccna-intro-networking-m06&clip=0
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpna76borx\bu
ild\youtube_dl\YoutubeDL.py", line 694, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpna76borx\bu
ild\youtube_dl\extractor\common.py", line 356, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpna76borx\bu
ild\youtube_dl\extractor\generic.py", line 2431, in _real_extract
youtube_dl.utils.UnsupportedError: Unsupported URL: https://app.pluralsight.com/
player?course=ccna-intro-networking&author=ross-bagurdes&name=ccna-intro-network
ing-m06&clip=0
...
<end of log>

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://app.pluralsight.com/player?course=ccna-intro-networking&author=ross-bagurdes&name=ccna-intro-networking-m06&clip=0

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Description of your issue, suggested solution and other information

Dear Sir/Madam,

I can't download a single video of pluralsight and i'm using an updated version of youtube-dl kindly check the below screenshot for more details. thank you.

http://prnt.sc/cuwuv1

• single video: https://app.pluralsight.com/player?course=ccna-intro-networking&author=ross-bagurdes&name=ccna-intro-networking-m06&clip=0
• cmd line that i used: path/ youtube-dl "link"

specs:
OS: Windows 7 64bit
Python version 2.7

[asbcit]

Sir,

what should i do? need to wait for new update?

thank you.

[dstftw]

Wait for next release or use codes from master.

[asbcit]

is there an expected date for new release? do you mean update the .py?

thank you.

[dstftw]

Not that much, developer instructions.