[Toutv] Falling back on generic information extractor. Premium content Ici Explora

[MonsieurClavet]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.11.04. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.11.04

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

youtube-dl -v -u MY_AWESOME_USERNAME -p MY_AWESOME_PASSWORD -f "(mp4,webm)bestvideo[height<=2160]+bestaudio/best[height<=2160]" -o Output.mp4 http://ici.tou.tv/hackers 
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'-u', u'PRIVATE', u'-p', u'PRIVATE', u'-f', u'(mp4,webm)bestvideo[height<=2160]+bestaudio/best[height<=2160]', u'-o', u'Output.mp4', u'http://ici.tou.tv/hackers']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.11.04
[debug] Python version 2.7.12+ - Linux-4.7.0-1-amd64-x86_64-with-Kali-kali-rolling-kali-rolling
[debug] exe versions: ffmpeg 3.2, ffprobe N-74640-g4f86084, rtmpdump 2.4
[debug] Proxy map: {}
[generic] hackers: Requesting header
WARNING: Falling back on generic information extractor.
[generic] hackers: Downloading webpage
[generic] hackers: Extracting information
[redirect] Following redirect to http://ici.tou.tv/non-supportes.html
[generic] non-supportes: Requesting header
WARNING: Falling back on generic information extractor.
[generic] non-supportes: Downloading webpage
[generic] non-supportes: Extracting information
ERROR: Unsupported URL: http://ici.tou.tv/non-supportes.html
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 1634, in _real_extract
    doc = compat_etree_fromstring(webpage.encode('utf-8'))
  File "/usr/local/bin/youtube-dl/youtube_dl/compat.py", line 2525, in compat_etree_fromstring
    doc = _XML(text, parser=etree.XMLParser(target=_TreeBuilder(element_factory=_element_factory)))
  File "/usr/local/bin/youtube-dl/youtube_dl/compat.py", line 2514, in _XML
    parser.feed(text)
  File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1653, in feed
    self._raiseerror(v)
  File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1517, in _raiseerror
    raise err
ParseError: mismatched tag: line 13, column 2
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 694, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 357, in extract
    return self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 2421, in _real_extract
    raise UnsupportedError(url)
UnsupportedError: Unsupported URL: http://ici.tou.tv/non-supportes.html

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://www.youtube.com/watch?v=BaW_jenozKc
• Single video: https://youtu.be/BaW_jenozKc
• Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc

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Description of your issue, suggested solution and other information

I used the same command for a while and it always worked properly with premium/non-premium content.
Tou.tv have a section within their premium content called Ici Explora and some tv-shows doesnt seems to download accordingly
I noticed that it's mainly the show without any "SxxExx" in the url.
For instance, The following url will download properly (http://ici.tou.tv/planete-techno/S03E06) where this url (http://ici.tou.tv/hackers) will return error pasted in the log.

[Work] http://ici.tou.tv/planete-techno/S03E06
[Dont Work] http://ici.tou.tv/hackers
Both are Premium content under Ici-Explora

I have an account if necessary for you to reproduce the issue.

[MonsieurClavet]

thx for the quick resolution, cant wait to try it!