Download from Pluralsight is broken #11230

lucamerolla · 2016-11-18T06:43:59Z

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What is the purpose of your issue?

Bug report (encountered problems with youtube-dl)
Site support request (request for adding support for a new site)
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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v <your command line>
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2016.11.18
[debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2
[debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4
[debug] Proxy map: {}
...
<end of log>

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Single video: https://www.youtube.com/watch?v=BaW_jenozKc
Single video: https://youtu.be/BaW_jenozKc
Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc

Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.

lucamerolla · 2016-11-18T06:44:15Z

youtube-dl --sleep-interval 60 --max-sleep-interval 100 --verbose --username PRIVATE --password PRIVATE https://app.pluralsight.com/library/courses/spark-kafka-cassandra-applying-lambda-architecture
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--sleep-interval', u'60', u'--max-sleep-interval', u'100', u'--verbose', u'--username', u'PRIVATE', u'--password', u'PRIVATE', u'https://app.pluralsight.com/library/courses/spark-kafka-cassandra-applying-lambda-architecture']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.11.18
[debug] Python version 2.7.12 - Linux-4.4.0-45-generic-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg 2.8.8-0ubuntu0.16.04.1, ffprobe 2.8.8-0ubuntu0.16.04.1
[debug] Proxy map: {}
[pluralsight:course] spark-kafka-cassandra-applying-lambda-architecture: Downloading course JSON
[pluralsight:course] spark-kafka-cassandra-applying-lambda-architecture: Downloading course data JSON
[download] Downloading playlist: Applying the Lambda Architecture with Spark, Kafka, and Cassandra
[pluralsight:course] playlist Applying the Lambda Architecture with Spark, Kafka, and Cassandra: Collected 72 video ids (downloading 72 of them)
[download] Downloading video 1 of 72
[pluralsight] Downloading login page
[pluralsight] Logging in as PRIVATE
ERROR: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/YoutubeDL.py", line 694, in extract_info
ie_result = ie.extract(url)
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 356, in extract
self.initialize()
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 350, in initialize
self._real_initialize()
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/pluralsight.py", line 59, in _real_initialize
self._login()
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/pluralsight.py", line 95, in _login
raise ExtractorError('Unable to log in')
ExtractorError: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

ghost · 2016-11-18T12:17:12Z

Getting the same here.

siddht4 · 2016-11-18T12:35:41Z

it works for me, verify if you can login from web and are able to open it. your description also says its unable to open any url so try some other site too ,run using python2 main.py and python3 main.py also

lucamerolla · 2016-11-18T19:00:45Z

I'm able to connect via browser
youtube-dl "http://www.youtube.com/watch?v=P9pzm5b6FFY" works
I have run it also with python3 and I get the same error on the pluralsight

youtube-dl --sleep-interval 60 --max-sleep-interval 100 --verbose --username PRIVATE --password PRIVATE https://app.pluralsight.com/library/courses/spark-kafka-cassandra-applying-lambda-architecture
[debug] System config: []
[debug] User config: []
[debug] Command-line args: ['--sleep-interval', '60', '--max-sleep-interval', '100', '--verbose', '--username', 'PRIVATE', '--password', 'PRIVATE', 'https://app.pluralsight.com/library/courses/spark-kafka-cassandra-applying-lambda-architecture']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.11.18
[debug] Python version 3.5.2 - Linux-4.4.0-47-generic-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg 2.8.8-0ubuntu0.16.04.1, ffprobe 2.8.8-0ubuntu0.16.04.1
[debug] Proxy map: {}
[pluralsight:course] spark-kafka-cassandra-applying-lambda-architecture: Downloading course JSON
[pluralsight:course] spark-kafka-cassandra-applying-lambda-architecture: Downloading course data JSON
[download] Downloading playlist: Applying the Lambda Architecture with Spark, Kafka, and Cassandra
[pluralsight:course] playlist Applying the Lambda Architecture with Spark, Kafka, and Cassandra: Collected 72 video ids (downloading 72 of them)
[download] Downloading video 1 of 72
[pluralsight] Downloading login page
[pluralsight] Logging in as PRIVATE
ERROR: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "/usr/local/lib/python3.5/dist-packages/youtube_dl/YoutubeDL.py", line 694, in extract_info
ie_result = ie.extract(url)
File "/usr/local/lib/python3.5/dist-packages/youtube_dl/extractor/common.py", line 356, in extract
self.initialize()
File "/usr/local/lib/python3.5/dist-packages/youtube_dl/extractor/common.py", line 350, in initialize
self._real_initialize()
File "/usr/local/lib/python3.5/dist-packages/youtube_dl/extractor/pluralsight.py", line 59, in _real_initialize
self._login()
File "/usr/local/lib/python3.5/dist-packages/youtube_dl/extractor/pluralsight.py", line 95, in _login
raise ExtractorError('Unable to log in')
youtube_dl.utils.ExtractorError: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

dstftw · 2016-11-18T19:08:23Z

For any further investigations you have to provide credentials of account capable to access the course.

siddht4 · 2016-11-19T03:48:13Z

@lucamerolla use it as youtube-dl -u [username] -p [password] -v -i https://app.pluralsight.com/library/courses/spark-kafka-cassandra-applying-lambda-architecture

i understand that you cannot provide user name,passwords for misuse of your account . I`m sure it will work as providing with a correct username,password will work. your log shows it fails to login , so correct it and retry and also check wheter your account is active or you missed some steps while creating account .

siddht4 · 2016-11-19T03:50:03Z

@lucamerolla if its a free account type , it will fail . for yearly or monthly account it will work

ghost · 2016-11-19T17:40:54Z

Interestingly I don't think this works unless you're an individual subscriber. If you're part of a corp account I don't think this works.

lucamerolla · 2016-11-19T17:50:51Z

Indeed, that's a corp account. Probably after the login it is redirected to a different page and there is an assertion in the code that is not met.

I checked in the code the LOGIN page is

https://app.pluralsight.com/id
while probably it should be (at least for corp account)
https://app.pluralsight.com/id?redirectTo=/courses/spark-kafka-cassandra-applying-lambda-architecture

siddht4 · 2016-11-20T09:41:51Z

Yes , that may be the issue . I was able to login as I had a will user account. But still the video should be able to download . It would be worth a try to uSe the same commands once again in your office premises so that it can be verified there is a blockage of usuage other than your corp domains. As they are blocking refferer. Also add r3feerer so that it can be processed

maniplus24 · 2016-11-24T17:18:16Z

getting the same here, but I have individual account, if I mistype the username the error is INVALID USERNAME , but I get UNABLE to login, and I can see the videos in the browser.

metafaniel · 2017-02-22T18:30:18Z

@siddht1 Same is happening to me with latest version: 2017.02.22
I have a Pluralsight Free Trial account, so you say it will fail because of this? It's a shame! =/

tbaragao · 2017-03-08T14:17:18Z

Until yesterday I was able to download, but today started with that mistake.

tbaragao · 2017-03-08T14:20:04Z

I solved my problem.

I joined this link: https://app.pluralsight.com/id

After I entered the login and password it displayed an accepted canvas of the terms. I accepted the terms.

After that it worked again

dstftw · 2017-03-08T14:22:06Z

Duplicate of #12345.
#12345 (comment)

dstftw added the account-needed label Nov 18, 2016

dstftw closed this Mar 8, 2017

dstftw added the duplicate label Mar 8, 2017

ytdl-org / youtube-dl

Download from Pluralsight is broken #11230

Download from Pluralsight is broken #11230

lucamerolla commented Nov 18, 2016

lucamerolla commented Nov 18, 2016

ghost commented Nov 18, 2016

siddht4 commented Nov 18, 2016

lucamerolla commented Nov 18, 2016 •

edited

dstftw commented Nov 18, 2016

siddht4 commented Nov 19, 2016

siddht4 commented Nov 19, 2016

ghost commented Nov 19, 2016

lucamerolla commented Nov 19, 2016

siddht4 commented Nov 20, 2016 •

edited

maniplus24 commented Nov 24, 2016

metafaniel commented Feb 22, 2017

tbaragao commented Mar 8, 2017

tbaragao commented Mar 8, 2017

dstftw commented Mar 8, 2017

ytdl-org / youtube-dl

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Download from Pluralsight is broken #11230

Download from Pluralsight is broken #11230

Comments

lucamerolla commented Nov 18, 2016

Please follow the guide below

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.11.18. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

Before submitting an issue make sure you have:

What is the purpose of your issue?

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Description of your issue, suggested solution and other information

lucamerolla commented Nov 18, 2016

ghost commented Nov 18, 2016

siddht4 commented Nov 18, 2016

lucamerolla commented Nov 18, 2016 • edited

dstftw commented Nov 18, 2016

siddht4 commented Nov 19, 2016

siddht4 commented Nov 19, 2016

ghost commented Nov 19, 2016

lucamerolla commented Nov 19, 2016

siddht4 commented Nov 20, 2016 • edited

maniplus24 commented Nov 24, 2016

metafaniel commented Feb 22, 2017

tbaragao commented Mar 8, 2017

tbaragao commented Mar 8, 2017

dstftw commented Mar 8, 2017

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Make sure you are using the latest version: run `youtube-dl --version` and ensure your version is 2016.11.18. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

lucamerolla commented Nov 18, 2016 •

edited

siddht4 commented Nov 20, 2016 •

edited