Channel 5 (my5, milkshake): downloading fails

[Pledkae]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.12.09. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.12.09

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

youtube-dl --verbose --hls-prefer-native http://akahls.channel5.com/C5216600005/C5216600005A/20161021103928/video/1500/C5216600005A_1500.m3u8
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--verbose', u'--hls-prefer-native', u'http://akahls.channel5.com/C5216600005/C5216600005A/20161021103928/video/1500/C5216600005A_1500.m3u8']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.12.09
[debug] Python version 2.7.11 - Linux-4.3.0-5-generic-i686-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg 2.8.8-0ubuntu0.16.04.1, ffprobe 2.8.8-0ubuntu0.16.04.1, rtmpdump 2.4
[debug] Proxy map: {}
[generic] C5216600005A_1500: Requesting header
[generic] C5216600005A_1500: Downloading m3u8 information
[debug] Invoking downloader on u'http://akahls.channel5.com/C5216600005/C5216600005A/20161021103928/video/1500/C5216600005A_1500.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 34
[download] Destination: C5216600005A_1500-C5216600005A_1500.mp4
[download]   2.9% of ~56.09MiB at 350.28KiB/s ETA 03:07Traceback (most recent call last):
  File "/usr/lib/python2.7/runpy.py", line 162, in _run_module_as_main
    "__main__", fname, loader, pkg_name)
  File "/usr/lib/python2.7/runpy.py", line 72, in _run_code
    exec code in run_globals
  File "/usr/local/bin/youtube-dl/__main__.py", line 19, in <module>
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 444, in main
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 434, in _real_main
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1791, in download
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 705, in extract_info
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 751, in process_ie_result
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1435, in process_video_result
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1699, in process_info
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1641, in dl
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/common.py", line 353, in download
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/hls.py", line 146, in real_download
  File "/home/xubuntu/.local/lib/python2.7/site-packages/Crypto/Cipher/AES.py", line 95, in new
    return AESCipher(key, *args, **kwargs)
  File "/home/xubuntu/.local/lib/python2.7/site-packages/Crypto/Cipher/AES.py", line 59, in __init__
    blockalgo.BlockAlgo.__init__(self, _AES, key, *args, **kwargs)
  File "/home/xubuntu/.local/lib/python2.7/site-packages/Crypto/Cipher/blockalgo.py", line 141, in __init__
    self._cipher = factory.new(key, *args, **kwargs)
ValueError: AES key must be either 16, 24, or 32 bytes long

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Playlist: http://akahls.channel5.com/C5216600005/C5216600005A/20161021103928/C5216600005A.m3u8?faxs=1
• Playlist: http://akahls.channel5.com/C5216600005/C5216600005A/20161021103928/video/1500/C5216600005A_1500.m3u8

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Description of your issue, suggested solution and other information

.m3u8 links are obtained from milkshake.tv or channel5.com (same result for both sites). Seems geo-blocked, so UK VPN is needed outside UK.
Downloading fails with and without --hls-prefer-native
I'd be very grateful if downloading is possible somehow. Thanks!

[Ectomind1990]

Has downloading from Channel 5 ever worked?

Their catch-up TV service was previously called "Demand 5" and is now called "My5". Issue #6543 is a request for Demand 5, so it should probably be closed?

I don't know how to obtain the m3u8 URLs given above. I would like to see URLs like this supported: https://www.my5.tv/cant-pay-well-take-it-away/season-4/episode-20 (That episode will be available until December 2017. The available shows can be browsed at https://www.my5.tv/categories/all )

[ghost]

Channel 5 use to work, but when it changed to my5 it stopped working, I've asked for my5's support to be looked into again but my request has been silenced by @dstftw

[LevelPulse]

Any update?