rtmpdump exited with code 1 when downloading canvas.be

[janvankerckhoven]

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.12.12. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2016.12.12

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youtube-dl -v -fmp4 https://www.canvas.be/video/get-ripped-12
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'-fmp4', u'https://www.canvas.be/video/get-ripped-12']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.12.12
[debug] Python version 2.7.1 - Darwin-11.4.2-x86_64-i386-64bit
[debug] exe versions: ffmpeg 2.8.3, ffprobe 2.8.3, rtmpdump 2.4
[debug] Proxy map: {}
[Canvas] get-ripped-12: Downloading webpage
[Canvas] get-ripped-12: Downloading JSON metadata
[Canvas] get-ripped-12: Downloading m3u8 information
WARNING: Failed to download m3u8 information: <urlopen error [Errno 1] _ssl.c:499: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol>
[Canvas] get-ripped-12: Downloading f4m manifest
[debug] Invoking downloader on u'rtmp://vod.stream.vrt.be/mediazone_canvas_geo/_definst_/mp4:2016/12/mz-ast-f508fec3-47c2-487e-b801-491013dded3d-2/video_1296.mp4'
[download] Destination: Get ripped-mz-ast-f508fec3-47c2-487e-b801-491013dded3d.mp4
[debug] rtmpdump command line: rtmpdump --verbose -r rtmp://vod.stream.vrt.be/mediazone_canvas_geo/_definst_/mp4:2016/12/mz-ast-f508fec3-47c2-487e-b801-491013dded3d-2/video_1296.mp4 -o 'Get ripped-mz-ast-f508fec3-47c2-487e-b801-491013dded3d.mp4.part' --resume --skip 1
[rtmpdump] RTMPDump v2.4
[rtmpdump] (c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
[rtmpdump] DEBUG: Parsing...
[rtmpdump] DEBUG: Parsed protocol: 0
[rtmpdump] DEBUG: Parsed host    : vod.stream.vrt.be
[rtmpdump] DEBUG: Parsed app     : mediazone_canvas_geo/_definst_/mp4:2016
[rtmpdump] DEBUG: Number of skipped key frames for resume: 1
[rtmpdump] DEBUG: Protocol : RTMP
[rtmpdump] DEBUG: Hostname : vod.stream.vrt.be
[rtmpdump] DEBUG: Port     : 1935
[rtmpdump] DEBUG: Playpath : mp4:12/mz-ast-f508fec3-47c2-487e-b801-491013dded3d-2/video_1296
[rtmpdump] DEBUG: tcUrl    : rtmp://vod.stream.vrt.be:1935/mediazone_canvas_geo/_definst_/mp4:2016
[rtmpdump] DEBUG: app      : mediazone_canvas_geo/_definst_/mp4:2016
[rtmpdump] DEBUG: live     : no
[rtmpdump] DEBUG: timeout  : 30 sec
[rtmpdump] DEBUG: Failed to get last keyframe.
[rtmpdump] DEBUG: Closing connection.
[rtmpdump] 0 bytes
[rtmpdump] RTMPDump v2.4
[rtmpdump] (c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
[rtmpdump] DEBUG: Parsing...
[rtmpdump] DEBUG: Parsed protocol: 0
[rtmpdump] DEBUG: Parsed host    : vod.stream.vrt.be
[rtmpdump] DEBUG: Parsed app     : mediazone_canvas_geo/_definst_/mp4:2016
[rtmpdump] DEBUG: Number of skipped key frames for resume: 1
[rtmpdump] DEBUG: Number of skipped key frames for resume: 1
[rtmpdump] DEBUG: Protocol : RTMP
[rtmpdump] DEBUG: Hostname : vod.stream.vrt.be
[rtmpdump] DEBUG: Port     : 1935
[rtmpdump] DEBUG: Playpath : mp4:12/mz-ast-f508fec3-47c2-487e-b801-491013dded3d-2/video_1296
[rtmpdump] DEBUG: tcUrl    : rtmp://vod.stream.vrt.be:1935/mediazone_canvas_geo/_definst_/mp4:2016
[rtmpdump] DEBUG: app      : mediazone_canvas_geo/_definst_/mp4:2016
[rtmpdump] DEBUG: live     : no
[rtmpdump] DEBUG: timeout  : 30 sec
[rtmpdump] DEBUG: Failed to get last keyframe.
[rtmpdump] DEBUG: Closing connection.


ERROR: rtmpdump exited with code 1
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/runpy.py", line 162, in _run_module_as_main
    "__main__", fname, loader, pkg_name)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/runpy.py", line 72, in _run_code
    exec code in run_globals
  File "/usr/local/bin/youtube-dl/__main__.py", line 19, in <module>
    youtube_dl.main()
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 444, in main
    _real_main(argv)
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 434, in _real_main
    retcode = ydl.download(all_urls)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1791, in download
    url, force_generic_extractor=self.params.get('force_generic_extractor', False))
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 705, in extract_info
    return self.process_ie_result(ie_result, download, extra_info)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 751, in process_ie_result
    return self.process_video_result(ie_result, download=download)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1435, in process_video_result
    self.process_info(new_info)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1699, in process_info
    success = dl(filename, info_dict)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1641, in dl
    return fd.download(name, info)
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/common.py", line 353, in download
    return self.real_download(filename, info_dict)
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/rtmp.py", line 202, in real_download
    self.report_error('rtmpdump exited with code %d' % retval)
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/common.py", line 162, in report_error
    self.ydl.report_error(*args, **kargs)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 568, in report_error
    self.trouble(error_message, tb)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 530, in trouble
    tb_data = traceback.format_list(traceback.extract_stack())

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error message 'rtmpdump exited with code 1' when downloading https://www.canvas.be/video/get-ripped-12. Same error with other canvas urls, but not all. Please note I'm not very familiar with Terminal.

 $ youtube-dl -fmp4 https://www.canvas.be/video/get-ripped-12
[Canvas] get-ripped-12: Downloading webpage
[Canvas] get-ripped-12: Downloading JSON metadata
[Canvas] get-ripped-12: Downloading m3u8 information
WARNING: Failed to download m3u8 information: <urlopen error [Errno 1] _ssl.c:499: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol>
[Canvas] get-ripped-12: Downloading f4m manifest
[download] Destination: Get ripped-mz-ast-f508fec3-47c2-487e-b801-491013dded3d.mp4
[rtmpdump] 0 bytes



ERROR: rtmpdump exited with code 1

[midas02]

The proposed URL https://www.canvas.be/video/get-ripped-12 is no longer available, so it will be impossible to reproduce this error. I suggest to close this report.