[go] Something changed since v2017.02.07

[StevenDTX]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

---

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.02.21. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2017.02.21

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

---

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Not working 2017.02.21:

E:\>youtube-dl.exe --download-archive D:\scripts\Auto-TV-Download\archive.txt --restrict-filenames --continue --no-check-certificate --verbose --ap-mso DTV --ap-username PRIVATE --ap-password PRIVATE -o American.Housewife.S01E08.Westport.Cotillion.mp4 https://abc.go.com/shows/american-housewife/episode-guide/season-1/08-westport-cotillion
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--download-archive', 'D:\\scripts\\Auto-TV-Download\\archive.txt', '--restrict-filenames', '--continue', '--no-check-certificate', '--verbose', '--ap-mso', 'DTV', '--ap-username', 'PRIVATE', '--ap-password', 'PRIVATE', '-o', 'American.Housewife.S01E08.Westport.Cotillion.mp4', 'https://abc.go.com/shows/american-housewife/episode-guide/season-1/08-westport-cotillion']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2017.02.21
[debug] Python version 3.4.4 - Windows-10-10.0.14393
[debug] exe versions: ffmpeg N-82966-g6993bb4, ffprobe N-72383-g7206b94, rtmpdump 2.4
[debug] Proxy map: {}
[debug] Using fake IP 3.193.109.66 (US) as X-Forwarded-For.
[Go] westport-cotillion: Downloading webpage
[Go] 3563115: Downloading JSON metadata
[Go] 3563115: Retrieving Media Token
[Go] 3563115: Downloading Provider Redirect Page
[Go] 3563115: Downloading Provider Login Page
[Go] 3563115: Logging in
[Go] 3563115: Confirming Login
[Go] 3563115: Retrieving Session
[Go] 3563115: Retrieving Authorization Token
[Go] 3563115: Downloading JSON metadata
ERROR: Go said: 6007:Unable to retrieve required files for playback. Please try again in a few minutes.
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpqrnhzzwk\build\youtube_dl\YoutubeDL.py", line 704, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpqrnhzzwk\build\youtube_dl\extractor\common.py", line 427, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpqrnhzzwk\build\youtube_dl\extractor\go.py", line 110, in _real_extract
youtube_dl.utils.ExtractorError: Go said: 6007:Unable to retrieve required files for playback. Please try again in a few minutes.

Working 2017.02.07:

C:\support\Python36\lib\youtube-dl-master>c:\support\Python36\python.exe -m youtube-dl --download-archive D:\scripts\Auto-TV-Download\archive.txt --restrict-filenames --continue --no-check-certificate --verbose --ap-mso DTV --ap-username PRIVATE --ap-password PRIVATE -o American.Housewife.S01E08.Westport.Cotillion.mp4 https://abc.go.com/shows/american-housewife/episode-guide/season-1/08-westport-cotillion
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--download-archive', 'D:\\scripts\\Auto-TV-Download\\archive.txt', '--restrict-filenames', '--continue', '--no-check-certificate', '--verbose', '--ap-mso', 'DTV', '--ap-username', 'PRIVATE', '--ap-password', 'PRIVATE', '-o', 'American.Housewife.S01E08.Westport.Cotillion.mp4', 'https://abc.go.com/shows/american-housewife/episode-guide/season-1/08-westport-cotillion']
[debug] Encodings: locale cp1252, fs utf-8, out utf-8, pref cp1252
[debug] youtube-dl version 2017.02.07
[debug] Python version 3.6.0b1 - Windows-10-10.0.14393-SP0
[debug] exe versions: ffmpeg N-82966-g6993bb4, ffprobe N-72383-g7206b94, rtmpdump 2.4
[debug] Proxy map: {}
[Go] westport-cotillion: Downloading webpage
[Go] 3563115: Downloading JSON metadata
[Go] 3563115: Downloading Provider Redirect Page
[Go] 3563115: Downloading Provider Login Page
[Go] 3563115: Logging in
[Go] 3563115: Confirming Login
[Go] 3563115: Retrieving Session
[Go] 3563115: Retrieving Authorization Token
[Go] 3563115: Retrieving Media Token
[Go] 3563115: Downloading JSON metadata
[Go] 3563115: Downloading m3u8 information
[download] Westport Cotillion has already been recorded in archive

---

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://abc.go.com/shows/american-housewife/episode-guide/season-1/08-westport-cotillion

---

Description of your issue, suggested solution and other information

ERROR: Go said: 6007:Unable to retrieve required files for playback. Please try again in a few minutes.
Traceback (most recent call last):
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpqrnhzzwk\build\youtube_dl\YoutubeDL.py", line 704, in extract_info
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpqrnhzzwk\build\youtube_dl\extractor\common.py", line 427, in extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpqrnhzzwk\build\youtube_dl\extractor\go.py", line 110, in _real_extract
youtube_dl.utils.ExtractorError: Go said: 6007:Unable to retrieve required files for playback. Please try again in a few minutes.

[RuneMagle]

Do you NEED Tv Provider login, or can you fix this without?

[yan12125]

@RuneMagle Apparently it's already fixed. If not please open a new issue and paste verbose logs.

[RuneMagle]

It's not fixed at all. I'll open a new issue now.

#12355