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Some UKTV Player Videos Don't download - rtmpdump exited with code 1 #12281

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kevjs1982 opened this issue Feb 26, 2017 · 1 comment
Open

Some UKTV Player Videos Don't download - rtmpdump exited with code 1 #12281

kevjs1982 opened this issue Feb 26, 2017 · 1 comment

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@kevjs1982
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@kevjs1982 kevjs1982 commented Feb 26, 2017

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like that [x])
  • Use Preview tab to see how your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.02.24.1. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2017.02.24.1

Before submitting an issue make sure you have:

  • At least skimmed through README and most notably FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
  • Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl https://uktvplay.uktv.co.uk/shows/spooks/watch-online/?video=4953729582001 -o "S03E03 - Who Guards The Guards.mp4" --hls-prefer-native --ffmpeg-location /usr/local/bin/ffmpeg20170226 -v
[debug] System config: []
[debug] User config: [u'-o', u'/media/PVR2/YouTube/%(title)s-%(id)s.%(ext)s', u'--write-info-json', u'--ffmpeg-location', u'/usr/local/bin/ffmpeg20160827/ffmpeg', u'--write-thumbnail', u'--write-sub', u'-f', u'bestvideo[ext=mp4][height<=?1080]+bestaudio[ext=m4a]/best[ext=mp4][height<=?1080]']
[debug] Custom config: []
[debug] Command-line args: [u'https://uktvplay.uktv.co.uk/shows/spooks/watch-online/?video=4953729582001', u'-o', u'S03E03 - Who Guards The Guards.mp4', u'--hls-prefer-native', u'--ffmpeg-location', u'/usr/local/bin/ffmpeg20170226', u'-v']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.02.24.1
[debug] Python version 2.7.3 - Linux-3.10.1-031001-generic-i686-with-Ubuntu-12.04-precise
[debug] exe versions: ffmpeg N-83585-ga5c1c7a8b3-static, ffprobe N-83585-ga5c1c7a8b3-static, rtmpdump 2.4-n37-git4e06e21-ppa6
[debug] Proxy map: {}
[brightcove:new] 4953729582001: Downloading webpage
[brightcove:new] 4953729582001: Downloading JSON metadata
[brightcove:new] 4953729582001: Downloading m3u8 information
[brightcove:new] 4953729582001: Downloading m3u8 information
[brightcove:new] 4953729582001: Downloading MPD manifest
[brightcove:new] 4953729582001: Downloading MPD manifest
[info] Writing video description metadata as JSON to: S03E03 - Who Guards The Guards.info.json
[brightcove:new] 4953729582001: Downloading thumbnail ...
[brightcove:new] 4953729582001: Writing thumbnail to: S03E03 - Who Guards The Guards.jpg
[debug] Invoking downloader on u'rtmpe://cp150448.edgefcs.net/ondemand'
[download] Destination: S03E03 - Who Guards The Guards.mp4
[debug] rtmpdump command line: rtmpdump --verbose -r rtmpe://cp150448.edgefcs.net/ondemand -o 'S03E03 - Who Guards The Guards.mp4.part' --playpath 'mp4:1242911124001/1242911124001_5068963617001_4953729582001.mp4?__nn__=2048105472001&slist=1242911124001/&auth=daEbgdtbwcadhdVbobsdQcmc5d9cOa6amdB-bySWMq-bWG-qoGBtrrz_BHyq_IFxApDMr&aifp=rtmpe_os' --resume --skip 1
[rtmpdump] RTMPDump v2.4-n37-git4e06e21-ppa6~precise
[rtmpdump] (c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
[rtmpdump] DEBUG: Parsing...
[rtmpdump] DEBUG: Parsed protocol: 2
[rtmpdump] DEBUG: Parsed host    : cp150448.edgefcs.net
[rtmpdump] DEBUG: Parsed app     : ondemand
[rtmpdump] DEBUG: Number of skipped key frames for resume: 1
[rtmpdump] DEBUG: Protocol : RTMPE
[rtmpdump] DEBUG: Hostname : cp150448.edgefcs.net
[rtmpdump] DEBUG: Port     : 1935
[rtmpdump] DEBUG: Playpath : mp4:1242911124001/1242911124001_5068963617001_4953729582001.mp4?__nn__=2048105472001&slist=1242911124001/&auth=daEbgdtbwcadhdVbobsdQcmc5d9cOa6amdB-bySWMq-bWG-qoGBtrrz_BHyq_IFxApDMr&aifp=rtmpe_os
[rtmpdump] DEBUG: tcUrl    : rtmpe://cp150448.edgefcs.net:1935/ondemand
[rtmpdump] DEBUG: app      : ondemand
[rtmpdump] DEBUG: live     : no
[rtmpdump] DEBUG: timeout  : 30 sec
[rtmpdump] DEBUG: Failed to get last keyframe.
[rtmpdump] DEBUG: Closing connection.
[rtmpdump] 0 bytes
[rtmpdump] RTMPDump v2.4-n37-git4e06e21-ppa6~precise
[rtmpdump] (c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
[rtmpdump] DEBUG: Parsing...
[rtmpdump] DEBUG: Parsed protocol: 2
[rtmpdump] DEBUG: Parsed host    : cp150448.edgefcs.net
[rtmpdump] DEBUG: Parsed app     : ondemand
[rtmpdump] DEBUG: Number of skipped key frames for resume: 1
[rtmpdump] DEBUG: Number of skipped key frames for resume: 1
[rtmpdump] DEBUG: Protocol : RTMPE
[rtmpdump] DEBUG: Hostname : cp150448.edgefcs.net
[rtmpdump] DEBUG: Port     : 1935
[rtmpdump] DEBUG: Playpath : mp4:1242911124001/1242911124001_5068963617001_4953729582001.mp4?__nn__=2048105472001&slist=1242911124001/&auth=daEbgdtbwcadhdVbobsdQcmc5d9cOa6amdB-bySWMq-bWG-qoGBtrrz_BHyq_IFxApDMr&aifp=rtmpe_os
[rtmpdump] DEBUG: tcUrl    : rtmpe://cp150448.edgefcs.net:1935/ondemand
[rtmpdump] DEBUG: app      : ondemand
[rtmpdump] DEBUG: live     : no
[rtmpdump] DEBUG: timeout  : 30 sec
[rtmpdump] DEBUG: Failed to get last keyframe.
[rtmpdump] DEBUG: Closing connection.


ERROR: rtmpdump exited with code 1
  File "/usr/lib/python2.7/runpy.py", line 162, in _run_module_as_main
    "__main__", fname, loader, pkg_name)
  File "/usr/lib/python2.7/runpy.py", line 72, in _run_code
    exec code in run_globals
  File "/usr/local/bin/youtube-dl/__main__.py", line 19, in <module>
    youtube_dl.main()
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 457, in main
    _real_main(argv)
  File "/usr/local/bin/youtube-dl/youtube_dl/__init__.py", line 447, in _real_main
    retcode = ydl.download(all_urls)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1883, in download
    url, force_generic_extractor=self.params.get('force_generic_extractor', False))
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 772, in extract_info
    return self.process_ie_result(ie_result, download, extra_info)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 833, in process_ie_result
    extra_info=extra_info)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 772, in extract_info
    return self.process_ie_result(ie_result, download, extra_info)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 826, in process_ie_result
    return self.process_video_result(ie_result, download=download)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1527, in process_video_result
    self.process_info(new_info)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1791, in process_info
    success = dl(filename, info_dict)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1733, in dl
    return fd.download(name, info)
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/common.py", line 353, in download
    return self.real_download(filename, info_dict)
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/rtmp.py", line 202, in real_download
    self.report_error('rtmpdump exited with code %d' % retval)
  File "/usr/local/bin/youtube-dl/youtube_dl/downloader/common.py", line 162, in report_error
    self.ydl.report_error(*args, **kargs)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 589, in report_error
    self.trouble(error_message, tb)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 551, in trouble
    tb_data = traceback.format_list(traceback.extract_stack())

Description of your issue, suggested solution and other information

A number of videos on the UKTV Player consistently fail, even though the majority work. If a video fails once it will continue to fail forever.

I've tried downloading and using the latest static ffmpeg builds "ffmpeg-git-20170221-32bit-static/" and the problem persists.

Example is https://uktvplay.uktv.co.uk/shows/spooks/watch-online/?video=4953729582001# (geolocked to the UK I believe)

I also tried https://uktvplay.uktv.co.uk/shows/dave-gormans-modern-life-is-goodish/watch-online/?video=3787912795001 20 days ago and, despite updating ffmpeg and youtube-dl since it still has the same issue.
@VidElp
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@VidElp VidElp commented Mar 4, 2017 •
edited

I am having this exact same issue.

I did some more testing using the -g option and found the problem url's to be on a different server

Working Example:

https://secure.brightcove.com/services/mobile/streaming/index/rendition.m3u8?assetId=4926466606001&secure=true&expiration=1488913680000&token=82fab433f4bc2cfd3df5a54a14a803fcdc8143b5&pubId=1242911124001&videoId=3615238740001

Non-working Example:

rtmpe://cp150448.edgefcs.net/ondemandmp4:1242911124001/1242911124001_51340828590
01_5134042981001.mp4?nn=2048105472001&slist=1242911124001/&auth=daEd1bkdeaqb
AatdNdGbeaicEbRdEbTa6dB-byUW6W-bWG-nmxDvpxx_yJAv_CDzyvDFp&aifp=rtmpe_os

--

Ok, so I've finally figured out a solution to this problem.

Find the link on UKTV Play that doesn't download.

This one for example: https://uktvplay.uktv.co.uk/shows/louis-theroux-shorts/watch-online/?video=4645822486001

Type youtube-dl -F (use a capital F) then the link

Which gives us this output.

format code extension resolution note
hls-meta-0 mp4 multiple Quality selection URL
hls-meta-1 mp4 multiple Quality selection URL
hls-746-0 mp4 640x352 746k
hls-746-1 mp4 640x352 746k
rtmp-1086k-352p mp4 640x352 1086k , MP4 container, H264, 56.62MiB
hls-1326-0 mp4 640x352 1326k
hls-1326-1 mp4 640x352 1326k
rtmp-1326k-396p mp4 720x396 1326k , MP4 container, H264, 68.93MiB
hls-1925-0 mp4 720x396 1925k
hls-1925-1 mp4 720x396 1925k
rtmp-1927k-562p mp4 1024x562 1927k , MP4 container, H264, 99.71MiB (be
st)

Use any format option that does not contain "rtmp".

So this will work

youtube-dl -f hls-1925-1 https://uktvplay.uktv.co.uk/shows/louis-theroux-shorts/watch-online/?video=4645822486001

Remember to lowercase the "f" to select the format.

Hope this helps, G'day. :)
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