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PluralSight download ERROR #12345

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rgmorato opened this issue Mar 3, 2017 · 6 comments
Closed

PluralSight download ERROR #12345

rgmorato opened this issue Mar 3, 2017 · 6 comments

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@rgmorato
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@rgmorato rgmorato commented Mar 3, 2017

Hello.
Since 01/03/2017 the following error I started to have error to download the videos of the site of PluralSight. Today I updated the version of youtube-dl, installed in Ubuntu, and the following error was shown:
_youtube-dl -i -v -u user -p password -o "%(playlist)s/%(playlist_index)s - %(title)s.%(ext)s" --all-subs "https://app.pluralsight.com/library/courses/windows-server-2012-mcsa-70-410"
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-i', u'-v', u'--sleep-interval', u'60', u'--max-sleep-interval', u'100', u'-u', u'PRIVATE', u'-p', u'PRIVATE', u'-o', u'%(playlist)s/%(playlist_index)s - %(title)s.%(ext)s', u'--all-subs', u'https://app.pluralsight.com/library/courses/windows-server-2012-mcsa-70-410']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.03.02
[debug] Python version 2.7.6 - Linux-3.4.0+-x86_64-with-Ubuntu-14.04-trusty
[debug] exe versions: none
[debug] Proxy map: {}
[pluralsight:course] windows-server-2012-mcsa-70-410: Downloading course JSON
[download] Downloading playlist: Windows Server 2012 R2 (70-410) MCSA and the 70-410 Exam
[pluralsight:course] playlist Windows Server 2012 R2 (70-410) MCSA and the 70-410 Exam: Collected 13 video ids (downloading 13 of them)
[download] Downloading video 1 of 13
[pluralsight] Downloading login page
[pluralsight] Logging in as rgmorato@hotmail.com
ERROR: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 761, in extract_info
ie_result = ie.extract(url)
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 426, in extract
self.initialize()
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 384, in initialize
self._real_initialize()
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/pluralsight.py", line 60, in _real_initialize
self._login()
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/pluralsight.py", line 100, in login
raise ExtractorError('Unable to log in')
ExtractorError: Unable to log in; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
**ERROR: '**NoneType' object has no attribute 'copy'
Traceback (most recent call last):
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 772, in extract_info
return self.process_ie_result(ie_result, download, extra_info)
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 950, in process_ie_result
extra_info=extra)
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 845, in process_ie_result
new_result = info.copy()
AttributeError: 'NoneType' object has no attribute 'copy'

What could be going wrong?

Thank you!

@rgmorato
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@rgmorato rgmorato commented Mar 3, 2017

And....I can login by website.

@dstftw
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@dstftw dstftw commented Mar 3, 2017

Add --dump-pages and post the output.

@rgmorato
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@rgmorato rgmorato commented Mar 3, 2017

Hi.
The dump file is attached.

@dstftw
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@dstftw dstftw commented Mar 3, 2017

This is what pluralsight have said to you:
image

@rgmorato
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@rgmorato rgmorato commented Mar 3, 2017

Great, resolved!
Thank you!

@andreifilip
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@andreifilip andreifilip commented Jul 8, 2017

Hi @rgmorato
How did you solved this one.
I did log out and log in again, but nothing happened

Thanks

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