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3player error msg "Unsupported url" for various videos downloadable a few days ago #12450

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wubfud opened this issue Mar 14, 2017 · 13 comments
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@wubfud
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@wubfud wubfud commented Mar 14, 2017

Please follow the guide below

  • You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
  • Put an x into all the boxes [ ] relevant to your issue (like that [x])
  • Use Preview tab to see how your issue will actually look like

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.03.10. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

  • I've verified and I assure that I'm running youtube-dl 2017.03.10

Before submitting an issue make sure you have:

  • At least skimmed through README and most notably FAQ and BUGS sections
  • Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

  • Bug report (encountered problems with youtube-dl)
  • Site support request (request for adding support for a new site)
  • Feature request (request for a new functionality)
  • Question
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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

[C:\Documents and Settings\adult\Local Settings\Temp\6\wget-1.16]youtube-dl --ve
rbose http://www.tv3.ie/3player/show/1131/121878/0/
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--verbose', 'http://www.tv3.ie/3player/show/1131/12
1878/0/']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2017.03.10
[debug] Python version 3.4.4 - Windows-XP-5.1.2600-SP3
[debug] exe versions: none
[debug] Proxy map: {}
[generic] 0: Requesting header
WARNING: Falling back on generic information extractor.
[generic] 0: Downloading webpage
[generic] 0: Extracting information
ERROR: Unsupported URL: http://www.tv3.ie/3player/show/1131/121878/0/
Traceback (most recent call last):
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpj3l3ckzu\bu
ild\youtube_dl\YoutubeDL.py", line 761, in extract_info
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpj3l3ckzu\bu
ild\youtube_dl\extractor\common.py", line 427, in extract
File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpj3l3ckzu\bu
ild\youtube_dl\extractor\generic.py", line 2648, in _real_extract
youtube_dl.utils.UnsupportedError: Unsupported URL: http://www.tv3.ie/3player/sh
ow/1131/121878/0/

[C:\Documents and Settings\adult\Local Settings\Temp\6\wget-1.16]

Description of your issue, suggested solution and other information

Hi
Last week I was able to download some videos from the 3player online catchup service for Ireland's tv3 free-to-air channel, but yesterday every link I tried (including some that worked perfectly last week) came back with the "unsupported url" error msg. The same error occurs now with the previously-successful versions of youtube-dl too so maybe in the last day or two tv3 / 3player have changed something to block it.

Thanks in advance for your help :)

@wubfud
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@wubfud wubfud commented Mar 20, 2017

@yan12125 thanks for looking at the issue but I live in Ireland so geo-restricted location was not a problem because I was able to download these video files last week. Just tried today's version and getting the same errmsg :(

@yan12125
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@yan12125 yan12125 commented Mar 20, 2017

FYI: the label indicates that a developer needs a working proxy to debug the problem. I don't know the actual issue here as I have no time to find a good (fast and stable) Ireland proxy.

@StephenCarroll1982
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@StephenCarroll1982 StephenCarroll1982 commented Apr 10, 2017

stevie@stevie-Standard-PC-Q35-ICH9-2009:~$ youtube-dl --verbose http://www.tv3.ie/3player/show/712/123633/0/
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'--verbose', u'http://www.tv3.ie/3player/show/712/123633/0/']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.04.09
[debug] Python version 2.7.12 - Linux-4.4.0-71-generic-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg 2.8.11-0ubuntu0.16.04.1, ffprobe 2.8.11-0ubuntu0.16.04.1, rtmpdump 2.4
[debug] Proxy map: {}
[generic] 0: Requesting header
WARNING: Falling back on generic information extractor.
[generic] 0: Downloading webpage
[generic] 0: Extracting information
ERROR: Unsupported URL: http://www.tv3.ie/3player/show/712/123633/0/
Traceback (most recent call last):
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 1820, in _real_extract
doc = compat_etree_fromstring(webpage.encode('utf-8'))
File "/usr/local/bin/youtube-dl/youtube_dl/compat.py", line 2526, in compat_etree_fromstring
doc = _XML(text, parser=etree.XMLParser(target=_TreeBuilder(element_factory=_element_factory)))
File "/usr/local/bin/youtube-dl/youtube_dl/compat.py", line 2515, in _XML
parser.feed(text)
File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1653, in feed
self._raiseerror(v)
File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1517, in _raiseerror
raise err
ParseError: syntax error: line 1, column 0
Traceback (most recent call last):
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 761, in extract_info
ie_result = ie.extract(url)
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 429, in extract
ie_result = self._real_extract(url)
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 2682, in _real_extract
raise UnsupportedError(url)
UnsupportedError: Unsupported URL: http://www.tv3.ie/3player/show/712/123633/0/

@neilwatest
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@neilwatest neilwatest commented May 30, 2017

Just to add this is still an issue. Also not all videos on the TV3 website are geo-restricted.

This is one you can use for testing

http://www.tv3.ie/news_sub_page.php?video_id=126598&locID=1.2.883

Thanks!

@perrywynkles
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@perrywynkles perrywynkles commented Oct 2, 2017

I think they changed from ts to lots of mp4 segments. The screenshots shows all the urls are the same except the parts in red which seem to be numbers for the mp4's.
tv3url
I downloaded some mp4s but they would not play and I read there is encryption. I am still able to download videos from about 6 weeks ago. Newer ones give

Could not send HEAD request to http://player.ooyala.com/player/ipad/BqO
WR0YzE650YBh4R46D5sXV44I2zwCp__2200.m3u8: HTTP Error 404: Not Found
[generic] BqOWR0YzE650YBh4R46D5sXV44I2zwCp__2200: Downloading webpage
ERROR: Unable to download webpage: HTTP Error 404: Not Found (caused by HTTPErro
r

I am in Ireland so not geo restricted. Find it strange you guy had this in May, worked for me till about 6 weeks ago

Hope someone can find a solution. Impossible to watch online or screen record due to ads. Thanks

How does one add a label here?

@perrywynkles
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@perrywynkles perrywynkles commented Oct 10, 2017

@yan12125 Do you know if this can be solved

@yan12125
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@yan12125 yan12125 commented Oct 10, 2017

Not sure. Someone in Ireland may know it better as many videos on this website appear to block visitors outside Ireland.

@perrywynkles
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@perrywynkles perrywynkles commented Oct 10, 2017

I am in Ireland. Is there any info i can give to help, for example the source code from the page? . I think cyberghost vpn can give an Irish IP

@yan12125
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@yan12125 yan12125 commented Oct 11, 2017

Usually static source codes are not quite useful. Most likely an IP is necessary on implementing a new extractor.

I think cyberghost vpn can give an Irish IP

Thanks for the info! I may have a look at that when I have time on tackling this site.

@perrywynkles
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@perrywynkles perrywynkles commented Oct 11, 2017

"Most likely an IP is necessary on implementing a new extractor"what does implementing a new extractor mean"?. is there any thing i can do to assist it doing that? Where can i learn about it?

@yan12125
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@yan12125 yan12125 commented Oct 11, 2017

FYI: basic starting tips can be found at https://github.com/rg3/youtube-dl#adding-support-for-a-new-site

@perrywynkles
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@perrywynkles perrywynkles commented Jan 27, 2018

did anyone fix this for tv3 ireland? perrywynkles@yahoo.com

@perrywynkles
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@perrywynkles perrywynkles commented Jul 24, 2018

Any update on this?

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