[go] Fail to download subtitles #12544

RuneMagle · 2017-03-24T18:08:40Z

I've verified and I assure that I'm running youtube-dl 2017.03.24
At least skimmed through README and most notably FAQ and BUGS sections
Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

Bug report (encountered problems with youtube-dl)
Site support request (request for adding support for a new site)
Feature request (request for a new functionality)
Question
Other

C:\Users\rumag\Desktop\youtube-dl>youtube-dl.exe -f best  --all-subs --username lol --password lol --ap-username keyskels@gmail.com --ap-password lol --ap-mso DTV --continue --no-check-certificate http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3745751/04/15-endarooney -v
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-f', 'best', '--all-subs', '--username', 'PRIVATE', '--password', 'PRIVATE', '--ap-username', 'PRIVATE', '--ap-password', 'PRIVATE', '--ap-mso', 'DTV', '--continue', '--no-check-certificate', 'http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3745751/04/15-endarooney', '-v']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2017.03.24
[debug] Python version 3.4.4 - Windows-10-10.0.14393
[debug] exe versions: ffmpeg N-82833-gedb4f5d, ffprobe N-82833-gedb4f5d, rtmpdump 2.3
[debug] Proxy map: {}
[Go] 15-endarooney: Downloading webpage
[Go] 3745751: Downloading JSON metadata
[Go] 3745751: Retrieving Media Token
[Go] 3745751: Downloading JSON metadata
[Go] 3745751: Downloading m3u8 information
[debug] Invoking downloader on 'http://content-aeuf2.uplynk.com/ae37b394c5814a2a9fc1078c69b6521c/j.m3u8?exp=1490378953&ct=a&oid=21885d134fa441488df8e1d7acee8c66&eid=10088796&iph=c684d34921b05e3f39338c5c5dcc909501fde8bf3b9837a18e13d4fe3e020840&rays=jihgfedcb&euid=1D18E542-60AD-48D2-8F56-BFC1BFBE874C_000_1_001_lf_03-06-00_NA&cdn=ec&stgcfg=datg&pp2ip=0&sig=c1a607f1089eb15f80d0fe7ede39f655b76ad4a8f8ca6a22a62d17f70bd7d1cd&pbs=a579baa63cce4dd3add40e35b71eb512'
[download] Destination: S4 E15 - End-A-Rooney-3745751.mp4
[debug] ffmpeg command line: ffmpeg -y -headers 'Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0) Gecko/20150101 Firefox/47.0 (Chrome)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
' -i 'http://content-aeuf2.uplynk.com/ae37b394c5814a2a9fc1078c69b6521c/j.m3u8?exp=1490378953&ct=a&oid=21885d134fa441488df8e1d7acee8c66&eid=10088796&iph=c684d34921b05e3f39338c5c5dcc909501fde8bf3b9837a18e13d4fe3e020840&rays=jihgfedcb&euid=1D18E542-60AD-48D2-8F56-BFC1BFBE874C_000_1_001_lf_03-06-00_NA&cdn=ec&stgcfg=datg&pp2ip=0&sig=c1a607f1089eb15f80d0fe7ede39f655b76ad4a8f8ca6a22a62d17f70bd7d1cd&pbs=a579baa63cce4dd3add40e35b71eb512' -c copy -f mp4 -bsf:a aac_adtstoasc 'file:S4 E15 - End-A-Rooney-3745751.mp4.part'
ffmpeg version N-82833-gedb4f5d Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 5.4.0 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-dxva2 --enable-libmfx --enable-nvenc --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenh264 --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-lzma --enable-decklink --enable-zlib
  libavutil      55. 43.100 / 55. 43.100
  libavcodec     57. 67.100 / 57. 67.100
  libavformat    57. 59.100 / 57. 59.100
  libavdevice    57.  2.100 / 57.  2.100
  libavfilter     6. 68.100 /  6. 68.100
  libswscale      4.  3.101 /  4.  3.101
  libswresample   2.  4.100 /  2.  4.100
  libpostproc    54.  2.100 / 54.  2.100
...
<end of log>

C:\Users\rumag\Desktop\youtube-dl>youtube-dl.exe --all-subs --skip-download --username oll --password lol --ap-username lol --ap-password lol --ap-mso DTV --continue --no-check-certificate http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3745751/04/15-endarooney -v
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--all-subs', '--skip-download', '--username', 'PRIVATE', '--password', 'PRIVATE', '--ap-username', 'PRIVATE', '--ap-password', 'PRIVATE', '--ap-mso', 'DTV', '--continue', '--no-check-certificate', 'http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3745751/04/15-endarooney', '-v']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2017.03.24
[debug] Python version 3.4.4 - Windows-10-10.0.14393
[debug] exe versions: ffmpeg N-82833-gedb4f5d, ffprobe N-82833-gedb4f5d, rtmpdump 2.3
[debug] Proxy map: {}
[Go] 15-endarooney: Downloading webpage
[Go] 3745751: Downloading JSON metadata
[Go] 3745751: Retrieving Media Token
[Go] 3745751: Downloading JSON metadata
[Go] 3745751: Downloading m3u8 information

C:\Users\rumag\Desktop\youtube-dl>
...
<end of log>

C:\Users\rumag\Desktop\youtube-dl>youtube-dl.exe --all-subs --skip-download --username lol --password lol --ap-username klol --ap-password lol --ap-mso DTV --continue --no-check-certificate http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3736366/04/14-voicearooney -v
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--all-subs', '--skip-download', '--username', 'PRIVATE', '--password', 'PRIVATE', '--ap-username', 'PRIVATE', '--ap-password', 'PRIVATE', '--ap-mso', 'DTV', '--continue', '--no-check-certificate', 'http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3736366/04/14-voicearooney', '-v']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2017.03.24
[debug] Python version 3.4.4 - Windows-10-10.0.14393
[debug] exe versions: ffmpeg N-82833-gedb4f5d, ffprobe N-82833-gedb4f5d, rtmpdump 2.3
[debug] Proxy map: {}
[Go] 14-voicearooney: Downloading webpage
[Go] 3736366: Downloading JSON metadata
[Go] 3736366: Retrieving Media Token
[Go] 3736366: Downloading JSON metadata
[Go] 3736366: Downloading m3u8 information
WARNING: Unable to download subtitle for "en-us": ''
...
<end of log>

Single video: http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3745751/04/15-endarooney
Single video: http://watchdisneychannel.go.com/liv-and-maddie/video/vdka3736366/04/14-voicearooney

Description of issue

First one, not downloading subs. Second one, I try download without video, and it doesn't respond. Third one, I try different video, and it says unable to download.

It downloads subtitle fine on free videos, but the ones that require TV-Provider doesn't work.

RuneMagle · 2017-03-24T18:46:02Z

With WATCH Disney Junior, it can't even download the video at all. It says customer not authorized, which is not true.

RuneMagle · 2017-03-24T18:58:00Z

dstftw: I sent account details to your mail. :)

dstftw · 2017-03-24T19:20:40Z

Neither of these work for me in browser with your credentials.

RuneMagle · 2017-03-24T19:30:52Z

Weird. I've sent some others.

RuneMagle · 2017-03-24T19:34:17Z

I'm logged in and can play video fine, with new credentials. Altough I just found out there's no subs for End-A-Rooney :( It still doesn't explain why I can't get on older vids...

RuneMagle · 2017-03-24T21:03:32Z

C:\Users\Desktop\youtube-dl>youtube-dl.exe -f best --all-subs --username lol --password lol --ap-username lol --ap-password EbolaNoScope --ap-mso DTV --continue --no-check-certificate http://watchdisneyjunior.go.com/mickey-and-the-roadster-racers/video/vdka3749989/01/11-good-luck-charm-teed-off#playlist=PL551978168 -v
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-f', 'best', '--all-subs', '--username', 'PRIVATE', '--password', 'PRIVATE', '--ap-username', 'PRIVATE', '--ap-password', 'PRIVATE', '--ap-mso', 'DTV', '--continue', '--no-check-certificate', 'http://watchdisneyjunior.go.com/mickey-and-the-roadster-racers/video/vdka3749989/01/11-good-luck-charm-teed-off#playlist=PL551978168', '-v']
[debug] Encodings: locale cp1252, fs mbcs, out cp850, pref cp1252
[debug] youtube-dl version 2017.03.24
[debug] Python version 3.4.4 - Windows-10-10.0.14393
[debug] exe versions: ffmpeg N-82833-gedb4f5d, ffprobe N-82833-gedb4f5d, rtmpdump 2.3
[debug] Proxy map: {}
[Go] 11-good-luck-charm-teed-off: Downloading webpage
[Go] 3749989: Downloading JSON metadata
[Go] 3749989: Retrieving Media Token
[Go] 3749989: Downloading JSON metadata
[Go] 3749989: Downloading m3u8 information
WARNING: Unable to download subtitle for "en-us": ''
[debug] Invoking downloader on 'http://content-aeui2.uplynk.com/657dcf3f1a1e4ebdab34286b1b05be7f/j.m3u8?exp=1490388263&ct=a&oid=21885d134fa441488df8e1d7acee8c66&eid=10089675&iph=c684d34921b05e3f39338c5c5dcc909501fde8bf3b9837a18e13d4fe3e020840&rays=jihgfedcb&euid=9353B8EB-EC37-44E0-A31D-903574A07A75_000_1_001_lf_04-06-00_NA&cdn=ec&stgcfg=datg&pp2ip=0&sig=2b88fe1f027c87df2bd33a327309ab32f7b14c8678e1b9797583100e8ddc914d&pbs=7812e7681dd54ce19e2578997108f394'
[download] Destination: S1 E11 - Good Luck Charm _ Teed Off!-3749989.mp4
[debug] ffmpeg command line: ffmpeg -y -headers 'Accept-Encoding: gzip, deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Accept-Language: en-us,en;q=0.5
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0) Gecko/20150101 Firefox/47.0 (Chrome)
' -i 'http://content-aeui2.uplynk.com/657dcf3f1a1e4ebdab34286b1b05be7f/j.m3u8?exp=1490388263&ct=a&oid=21885d134fa441488df8e1d7acee8c66&eid=10089675&iph=c684d34921b05e3f39338c5c5dcc909501fde8bf3b9837a18e13d4fe3e020840&rays=jihgfedcb&euid=9353B8EB-EC37-44E0-A31D-903574A07A75_000_1_001_lf_04-06-00_NA&cdn=ec&stgcfg=datg&pp2ip=0&sig=2b88fe1f027c87df2bd33a327309ab32f7b14c8678e1b9797583100e8ddc914d&pbs=7812e7681dd54ce19e2578997108f394' -c copy -f mp4 -bsf:a aac_adtstoasc 'file:S1 E11 - Good Luck Charm _ Teed Off!-3749989.mp4.part'
ffmpeg version N-82833-gedb4f5d Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 5.4.0 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-dxva2 --enable-libmfx --enable-nvenc --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenh264 --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-lzma --enable-decklink --enable-zlib
  libavutil      55. 43.100 / 55. 43.100
  libavcodec     57. 67.100 / 57. 67.100
  libavformat    57. 59.100 / 57. 59.100
  libavdevice    57.  2.100 / 57.  2.100
  libavfilter     6. 68.100 /  6. 68.100
  libswscale      4.  3.101 /  4.  3.101
  libswresample   2.  4.100 /  2.  4.100
  libpostproc    54.  2.100 / 54.  2.100
[aac @ 0000000002575700] element type mismatch 1 != 0
[mpegts @ 00000000024db280] PES packet size mismatch
[h264 @ 0000000002576560] error while decoding MB 10 23, bytestream -6
[h264 @ 0000000002576560] concealing 1799 DC, 1799 AC, 1799 MV errors in P frame
Input #0, hls,applehttp, from 'http://content-aeui2.uplynk.com/657dcf3f1a1e4ebdab34286b1b05be7f/j.m3u8?exp=1490388263&ct=a&oid=21885d134fa441488df8e1d7acee8c66&eid=10089675&iph=c684d34921b05e3f39338c5c5dcc909501fde8bf3b9837a18e13d4fe3e020840&rays=jihgfedcb&euid=9353B8EB-EC37-44E0-A31D-903574A07A75_000_1_001_lf_04-06-00_NA&cdn=ec&stgcfg=datg&pp2ip=0&sig=2b88fe1f027c87df2bd33a327309ab32f7b14c8678e1b9797583100e8ddc914d&pbs=7812e7681dd54ce19e2578997108f394':
  Duration: 00:22:31.57, start: 0.000000, bitrate: 0 kb/s
  Program 0
    Metadata:
      variant_bitrate : 0
    Stream #0:0: Audio: aac (HE-AAC) ([15][0][0][0] / 0x000F), 48000 Hz, stereo, fltp
    Metadata:
      variant_bitrate : 0
    Stream #0:1: Video: h264 (High) ([27][0][0][0] / 0x001B), yuv420p, 1280x720, 23.98 tbr, 90k tbn, 48 tbc
    Metadata:
      variant_bitrate : 0
    Stream #0:2: Data: timed_id3 (ID3  / 0x20334449)
    Metadata:
      variant_bitrate : 0
Output #0, mp4, to 'file:S1 E11 - Good Luck Charm _ Teed Off!-3749989.mp4.part':
  Metadata:
    encoder         : Lavf57.59.100
    Stream #0:0: Video: h264 (High) ([33][0][0][0] / 0x0021), yuv420p, 1280x720, q=2-31, 23.98 tbr, 90k tbn, 90k tbc
    Metadata:
      variant_bitrate : 0
    Stream #0:1: Audio: aac (HE-AAC) ([64][0][0][0] / 0x0040), 48000 Hz, stereo, fltp
    Metadata:
      variant_bitrate : 0
Stream mapping:
  Stream #0:1 -> #0:0 (copy)
  Stream #0:0 -> #0:1 (copy)
Press [q] to stop, [?] for help
[AVBSFContext @ 0000000002569960] Error parsing ADTS frame header!
Error applying bitstream filters to an output packet for stream #0:1.
frame=32312 fps= 50 q=-1.0 Lsize=  566160kB time=00:22:31.55 bitrate=3431.6kbits/s speed=2.07x
video:545102kB audio:20855kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.035796%
[ffmpeg] Downloaded 579747500 bytes
[download] 100% of 552.89MiB

C:\Users\rumag\Desktop\youtube-dl>

dstftw added the tv-provider-account-needed label Mar 24, 2017

dstftw added the geo-restricted label Mar 24, 2017

dstftw added the cant-reproduce label Mar 24, 2017

RuneMagle closed this Apr 16, 2017

ytdl-org / youtube-dl

[go] Fail to download subtitles #12544

[go] Fail to download subtitles #12544

RuneMagle commented Mar 24, 2017 •

edited

RuneMagle commented Mar 24, 2017

RuneMagle commented Mar 24, 2017

dstftw commented Mar 24, 2017

RuneMagle commented Mar 24, 2017

RuneMagle commented Mar 24, 2017

RuneMagle commented Mar 24, 2017 •

edited

ytdl-org / youtube-dl

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[go] Fail to download subtitles #12544

[go] Fail to download subtitles #12544

Comments

RuneMagle commented Mar 24, 2017 • edited

What is the purpose of your issue?

Description of issue

RuneMagle commented Mar 24, 2017

RuneMagle commented Mar 24, 2017

dstftw commented Mar 24, 2017

RuneMagle commented Mar 24, 2017

RuneMagle commented Mar 24, 2017

RuneMagle commented Mar 24, 2017 • edited

Essential cookies

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RuneMagle commented Mar 24, 2017 •

edited

RuneMagle commented Mar 24, 2017 •

edited