Site support request : http://noovo.ca/

[Albert9999]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.03.26. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• [x ] I've verified and I assure that I'm running youtube-dl 2017.03.26

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• [ x] Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Please provide support for website videos : http://noovo.ca

~ $ youtube-dl -v http://interventions.noovo.ca/code111/episodes/
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'http://interventions.noovo.ca/code111/episodes/']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.03.26
[debug] Python version 2.7.12 - Linux-4.4.0-62-generic-x86_64-with-LinuxMint-18.1-serena
[debug] exe versions: ffmpeg 2.8.10-0ubuntu0.16.04.1, ffprobe 2.8.10-0ubuntu0.16.04.1
[debug] Proxy map: {}
[generic] episodes: Requesting header
WARNING: Falling back on generic information extractor.
[generic] episodes: Downloading webpage
[generic] episodes: Extracting information
ERROR: Unsupported URL: http://interventions.noovo.ca/code111/episodes/
Traceback (most recent call last):
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/generic.py", line 1805, in _real_extract
doc = compat_etree_fromstring(webpage.encode('utf-8'))
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/compat.py", line 2526, in compat_etree_fromstring
doc = _XML(text, parser=etree.XMLParser(target=_TreeBuilder(element_factory=_element_factory)))
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/compat.py", line 2515, in _XML
parser.feed(text)
File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1653, in feed
self._raiseerror(v)
File "/usr/lib/python2.7/xml/etree/ElementTree.py", line 1517, in _raiseerror
raise err
ParseError: undefined entity: line 12, column 17
Traceback (most recent call last):
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/YoutubeDL.py", line 761, in extract_info
ie_result = ie.extract(url)
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/common.py", line 428, in extract
ie_result = self._real_extract(url)
File "/usr/local/lib/python2.7/dist-packages/youtube_dl/extractor/generic.py", line 2667, in _real_extract
raise UnsupportedError(url)
UnsupportedError: Unsupported URL: http://interventions.noovo.ca/code111/episodes/

Thank You.