Download from raywenderlich.com not working

[mperovic]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like that [x])
• Use Preview tab to see how your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.04.03. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2017.04.03

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v https://videos.raywenderlich.com/screencasts/promisekit-background-promises
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'https://videos.raywenderlich.com/screencasts/promisekit-background-promises']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.04.03
[debug] Python version 2.7.10 - Darwin-16.5.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 3.2.2, ffprobe 3.2.2, rtmpdump 2.4
[debug] Proxy map: {}
[generic] promisekit-background-promises: Requesting header
WARNING: Falling back on generic information extractor.
[generic] promisekit-background-promises: Downloading webpage
[generic] promisekit-background-promises: Extracting information
ERROR: Unsupported URL: https://videos.raywenderlich.com/screencasts/promisekit-background-promises
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 1805, in _real_extract
    doc = compat_etree_fromstring(webpage.encode('utf-8'))
  File "/usr/local/bin/youtube-dl/youtube_dl/compat.py", line 2526, in compat_etree_fromstring
    doc = _XML(text, parser=etree.XMLParser(target=_TreeBuilder(element_factory=_element_factory)))
  File "/usr/local/bin/youtube-dl/youtube_dl/compat.py", line 2515, in _XML
    parser.feed(text)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/xml/etree/ElementTree.py", line 1642, in feed
    self._raiseerror(v)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/xml/etree/ElementTree.py", line 1506, in _raiseerror
    raise err
ParseError: mismatched tag: line 73, column 4
Traceback (most recent call last):
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 761, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 429, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/generic.py", line 2667, in _real_extract
    raise UnsupportedError(url)
UnsupportedError: Unsupported URL: https://videos.raywenderlich.com/screencasts/promisekit-background-promises
<end of log>

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Description of your issue, suggested solution and other information

This problem occurs on some videos. For example:
$ youtube-dl https://videos.raywenderlich.com/courses/server-side-swift-with-perfect/lessons/5
works perfectly.

[mperovic]

Download works now. Probably some problems with raywenderlich.com.

[a-eid]

@mperovic I can't get it to work for me, is it working for you still ?

[mohammadZ74]

is raywenderleech suport gone? I can't download neither courses nor screencasts.