[Swivl] Site support request

[yarwelp]

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.04.17. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2017.04.17

Before submitting an issue make sure you have:

• At least skimmed through README and most notably FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl -v https://cloud.swivl.com/v/a504a4448d88a4479af8480b25f301dd
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['-v', 'https://cloud.swivl.com/v/a504a4448d88a4479af
8480b25f301dd']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.04.17
[debug] Python version 3.5.3 - FreeBSD-11.0-RELEASE-p8-amd64-64bit-ELF
[debug] exe versions: ffmpeg 3.2.4, ffprobe 3.2.4, rtmpdump 2.4
[debug] Proxy map: {}
[generic] a504a4448d88a4479af8480b25f301dd: Requesting header
WARNING: Falling back on generic information extractor.
[generic] a504a4448d88a4479af8480b25f301dd: Downloading webpage
[generic] a504a4448d88a4479af8480b25f301dd: Extracting information
ERROR: Unsupported URL: https://cloud.swivl.com/v/a504a4448d88a4479af8480b25f301dd
Traceback (most recent call last):
  File "/usr/local/lib/python3.5/site-packages/youtube_dl/YoutubeDL.py", line 760, in extract_info
    ie_result = ie.extract(url)
  File "/usr/local/lib/python3.5/site-packages/youtube_dl/extractor/common.py", line 429, in extract
    ie_result = self._real_extract(url)
  File "/usr/local/lib/python3.5/site-packages/youtube_dl/extractor/generic.py", line 2765, in _real_extract
    raise UnsupportedError(url)
youtube_dl.utils.UnsupportedError: Unsupported URL: https://cloud.swivl.com/v/a504a4448d88a4479af8480b25f301dd

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single regular video: https://cloud.swivl.com/v/e4a0e92223672c37a21ff2788007f823
• Single video with slides attached: https://cloud.swivl.com/v/a504a4448d88a4479af8480b25f301dd

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Description of your issue, suggested solution and other information

youtube-dl is able to download a lot of videos from Swivl just fine but it seems that when the videos have slides attached, it doesn't work at all.

youtube-dl is able to download the following regular video fine: https://cloud.swivl.com/v/e4a0e92223672c37a21ff2788007f823

youtube-dl is unable to download the following video which has slides attached: https://cloud.swivl.com/v/a504a4448d88a4479af8480b25f301dd

Ideally youtube-dl might even download the slides that go with such videos, but the most important bit is that the videos themselves are downloaded.

[yan12125]

Swivl is not supported yet. For slides, see #12889 for discussions.