[brightcove/smithsonian] Better support requested

[keybounce]

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.04.26. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

• [x ] I've verified and I assure that I'm running youtube-dl 2017.04.26

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• [ x] At least skimmed through README and most notably FAQ and BUGS sections
• [ ]x Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• [x ] Other

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I am looking for better support for Brightcove/Legacy / Smithsonian Channel.

Here is what I get when trying to find series/episode information:

[debug] System config: []
[debug] User config: [u'-o', u'%(series)s/s%(season_number)02d-e%(episode_number)02d-%(title)s.%(ext)s', u'-f', u'\nbest[ext=mp4][height>431][height<=576]/\nbestvideo[ext=mp4][height=480]+bestaudio[ext=m4a]/\nbest[ext=mp4][height>340][height<=431]/\nbestvideo[ext=mp4][height>360][height<=576]+bestaudio/\nbest[height>340][height<=576]/\nbestvideo[height>360][height<=576]+bestaudio/\nbestvideo[height=360]+bestaudio/\nbest[ext=mp4][height>=280][height<=360]/\nbest[height<=576]/\nworst', u'--ap-mso', u'Dish', u'--ap-username', u'PRIVATE', u'--ap-password', u'PRIVATE', u'--write-sub', u'--write-auto-sub', u'--sub-lang', u'en,enUS,en-us', u'--sub-format', u'ass/srt/best', u'--convert-subs', u'ass', u'--embed-subs', u'--recode-video', u'mp4', u'--mark-watched']
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'--get-filename', u'http://www.smithsonianchannel.com/videos/oracles/55641']
[debug] Encodings: locale UTF-8, fs utf-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.04.26
[debug] Python version 2.7.5 - Darwin-13.4.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 3.2.4, ffprobe 3.2.4, rtmpdump 2.4
[debug] Proxy map: {}
WARNING: Falling back on generic information extractor.
NA/sNA-eNA-Sacred Sites - Oracles.mp4
keybounceMBP:Profiles michael$ 

If I try to download, I get no subtitles/closed captions: (NB: done with a different -o, and actually before that verbose one)

keybounceMBP:Oracles michael$ youtube-dl http://www.smithsonianchannel.com/videos/oracles/55641
[generic] 55641: Requesting header
WARNING: Falling back on generic information extractor.
[generic] 55641: Downloading webpage
[generic] 55641: Extracting information
[download] Downloading playlist: Sacred Sites: Oracles
[generic] playlist Sacred Sites: Oracles: Collected 1 video ids (downloading 1 of them)
[download] Downloading video 1 of 1
[brightcove:legacy] 5385068692001: Downloading webpage
[brightcove:legacy] 5385068692001: Extracting information
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 306
[download] Destination: sNAeNA - Sacred Sites - Oracles.mp4
[download] 100% of 685.11MiB in 05:34
[ffmpeg] Fixing malformated aac bitstream in "sNAeNA - Sacred Sites - Oracles.mp4"
[ffmpeg] Not converting video file sNAeNA - Sacred Sites - Oracles.mp4 - already is in target format mp4
[ffmpeg] There aren't any subtitles to convert
[ffmpeg] There aren't any subtitles to embed
[download] Finished downloading playlist: Sacred Sites: Oracles
keybounceMBP:Oracles michael$ 

(it was the lack of subtitles that made me check for more details)

[dstftw]

There is no series metadata available as well as subtitles. Moreover it does not even play in browser for me.

[remitamine]

subtitles available using BrightcoveNewIE.

youtube-dl --list-subs 'https://secure.brightcove.com/services/viewer/federated_f9/?isVid=1&isUI=1&playerID=1466806621001&autoStart=true&videoId=5385068692001&secureConnections=true&secureHTMLConnections=true'
[brightcove:legacy] 5385068692001: Downloading webpage
[brightcove:legacy] 5385068692001: Extracting information
5385068692001 has no subtitles

youtube-dl --geo-bypass-country US --list-subs https://players.brightcove.net/376817008/306aa4cf-c502-462b-933b-fdb32bce1826_default/index.html?videoId=5385068692001
[brightcove:new] 5385068692001: Downloading webpage
[brightcove:new] 5385068692001: Downloading JSON metadata
[brightcove:new] 5385068692001: Downloading m3u8 information
[brightcove:new] 5385068692001: Downloading m3u8 information
Available subtitles for 5385068692001:
Language formats
en       vtt

[yan12125]

This website uses a custom brightcove:new player (data-bcid handled in application.js and then passed to brightcove's index.js)